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March 2024 by SUMIT SHARMA
Good place to buy cosmetic products at an effective price range
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March 2024 by Kevin Su
DO NOT open a ULTA beauty credit card account. Comenity Capital Bank - the creditor that ULTA uses is extremely shady! I opened an Ulta credit account and was given a substantial credit line. My first statement was possibly lost in the mail. When I called to pay off my balance (after receiving multiple texts and calls from CCB) I became aware - I've already been assessed a late fee and finance charges. The CCB representative agreed to remove the late fee, but would not budge on the finance charges. When I reminded her that I have a $0 balance, she advised: "the interest on the finance charges is lawful and will pile on daily". I immediately closed my Ulta account given Comenity Capital Bank's questionable practices. Apparently, ULTA employees are also unhappy with Comenity Bank and its obscene practices! Important to note: CCB has approximately 5500 closed BBB complaints; and nearly 1800 open complaints. There are also multiple class action lawsuit against CCB. Please beware!
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January 2024 by estelle seligman
Quinn is so pleasant & knowledgeable
she is so helpful and very nice
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January 2024 by Rebecca
I very rarely come to a makeup store and just shop, but today my husband treated me and let me pick out a few items. I tend to just grab and go because I don't really know what to look for, but my husband encouraged me to take my time so I asked for some help. The kind soul who helped me was Carly! She took the time to approach me let me know she was available, but most importantly she gave me tips on how I could apply my concealer with different tools. She really made me feel comfortable. Thank you Carly!I'd also like to just say the cashier Alyssa was also so super kind and informative! I greatly appreciate someone who can relate with me and share what routine they do incase I'd like to try it for myself. Thank you again for the samples and telling me about the store card!
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January 2024 by Kelly Baugher
It was probably my fault for going on a Saturday but this store is a mess.
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January 2024 by Meena Saravanan
Rude staff.
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December 2023 by M B
In all fairness, I went five days before Christmas, so they didn't have everything that I was looking for. But the staff was very helpful.
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December 2023 by Olivia Jung-Moss
A HUGE thank you to head makeup stylist Morgan and trainee Naomi for helping me with my fabulous makeup for my work’s Christmas party! Morgan is so knowledgeable and talented with her craft. She made me feel so comfortable by actively listening to the concerns I had with my skin type, the look I was going for, and of course making professional suggestions and tips! I am so grateful I was paired with such uplifting women. I felt like an even more stunning version of my already beautiful self, they just enhanced my look even more! To feel beautiful on the inside and out, I suggest Morgan and Naomi to be your hype girls here at Princeton’s Ulta! ?
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October 2023 by Claire Sabitt
The employees at this store are some of the most rude and passive-aggressive customer-facing people I have ever experienced. It is clear that the company is singularly focused on collecting customer’s phone numbers and email addresses, and do not care at all about how customers are actually treated. God forbid you don’t want to give you personal data out to the entire world just to buy a bottle of hair dye, the sales person immediately stops smiling and ceases polite conversation. Apparently wanting to keep personal information private is now grounds to treat a stranger like a second class citizen? Today, I shopped around 5 pm, and said hello, smiled, and said “no thank you, I prefer to not give out my information” and the girl stared at me like I might as well have slapped her. As I walked away, she gave me a dirty look and whispered something into her mic, clearly subtlety is not a strong suit. Not only that, they refuse to process a return without collecting your phone number or email address- I’m sure this is a company policy, but the passive aggressive attitudes directed at customers are absolutely exclusive to this store.This has been an issue across multiple locations in the past 2-3 years, but this location is by far the worst. I worked in retail long enough to know employees here are just trying to get through a shift for what I’m sure is not a great wage, but the passive aggression I experience repeatedly at the register is ridiculous. The bare minimum in a customer-facing role should be to be polite, but this store cannot even manage that. I would rather drive far out of the way to go to a Sally’s than to deal with the nonsense that ulta has become.
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October 2023 by Ripley Dough
I was just shopping in this ulta and thought I had lost my phone the cashier named Kayla F. was so kind and helpful trying to help me locate it. She was extremely helpful and nice to everyone else I saw her help while working. Thank you Kayla!
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October 2023 by T T
NAN is the best! She really went above and beyond to help me pick out new products. She's the best. Thank you Nan! <3
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June 2023 by Kerry Savage
Terrible!!!!!went there to get blonde with dark root ended up getting white hair with blonde ends for $300.00 and another appointment after almost 4 hours to fix it. Give me my money back !!!
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May 2023 by Jennifer M.
Decent availability of products & brands; unfriendly cashier. Pressure to join rewards program or even give someone else's contact info for rewards. Sometimes you just need a simple transaction.
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May 2023 by Sally Florio
I have been getting my eyebrows done by Madison for a while now and she is the absolute best. She is so sweet, always makes them look great and is super knowledgeable about products. Today she helped me put together an entire makeup routine that I love after my brow appointment!
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April 2023 by Kevin L.
Friendly and attentive service from Alyssa. Picked out two colognes for my 19yr old son and she was 19 too, so I think her suggestions were on point.Wow I haven't bought cologne since high school when did it get past a hundred bulks, crazy town. But anything for my baby!