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March 2024 by Robert Wickenden
Sweta and Ivan really know their stuff! I frequently need to send important documents abroad, and each time they have good insight on which service to use, whether I'm looking for expedited or economical service. I've also saved quite a bit on notarizations here vs. other notaries. UPS on Nassau is always my first choice when it comes to postal services.
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March 2024 by Marion Fricker
Everyone at is always helpful and courteous. They work hard and go out of their way to get things done. Thank you Sweta and Ivan. Always happy to see two!
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March 2024 by anna lim
I was at this store today and received the rudest, most unhelpful service I’ve had in a very longtime from any business. Would pay extra not to have to walk in their and deal with their rudeness!
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March 2024 by Stacy Cimino
This facility opened promptly at 8am, Mon 2/25 and had a copy machine, which was helpful to me.
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February 2024 by Nina Green
Had such a rude interaction. Came in at 4:25 and they mentioned how I was making them stay and made me feel bad for coming in "late" at least 4 different times in a 5 minute interaction. They close at 5, I don't see how coming in with half an hour before close is so horrible. They then charged me an extra $5 without explanation and were just generally very rude. Left a sour taste in my mouth. If you don't want people to come in after 4pm then don't stay open.
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February 2024 by Zanele Nkomo
Sweta Patel gave 100% service for my package at UPS Princeton Nassau...going over and above to help me, especiallyme being new !!! Thank you!!!!Best regardsZ
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February 2024 by Sophie Skanchy
Great experience, the man who helped me was very kind :)
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February 2024 by Rory Dobson
Amazing amazing amazing staff Shweta was nice, calmand straightfoward! The person with the long hair has a amazing work ethic. Ivan was also the best he always makes sure I’m taken care of thanks ups!
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February 2024 by A Parallax View
the best ups store i’ve been to! very helpful staff!
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February 2024 by Magdalena Davis
worst UPS store ever, not opening on time, stuff looking at you through the closed door and not even explaining why they are still not open,(after 8am) never pick up store phone, and when ask for advice very clod and seem like dont want to be bother, one of them was chewing her food in front of us, answering with mouth full of food,l(disgusting) wasnt even able to understand what she was saying,will never go there again
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January 2024 by Madhu Rastogi
A big shout out to the UPS team, especially Sweta and Ivon! They went above and beyond to help me get back my special handmade memory quilt from the fraud department. They kept me in the loop with every little update and made sure my package was delivered with care. Five stars for their amazing dedication and service!
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December 2023 by Rob Sheridan
5 star customer service found in Princeton, NJ. This afternoon I came to the UPS store on Nassau with a complicated bulk sized package that needed to go out same day. I had previously been to 3 other shipping places around Princeton who had all turned me down including USPS and 2 FedEx outlets. ALL members of this UPS store were attentive to my problem and were engaged for over an hour in getting it solved. They even let me park out back in the manager parking spot while we worked together. A special shoutout to Sweta Patel who literally made it all happen. The other (surprisingly racist - how is that allowed??) comments on this review thread should be taken down for further investigation - these haters clearly just wanna hate.For all your shipping needs, please visit UPS on Nassau and ask for Sweta. Thanks team!
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December 2023 by W Rao
The Indian lady should be fired immediately. Super unfriendly if you are not white or Indian. Extremely rude and unprofessional. Let alone she intentionally messed up with your packages.After browsing the previous reviews, it seems that she has already got so many complaints from customers. I would have already let her go if I were the store manager.
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September 2023 by Cesar A Bautista
Other employees are great, but the person today is incompetent and often very rude.I have been at this location for the third time and this is the second time I deal with the same employee. This happen between 3:20- 3:50 pm today For example: If asked she will rudely said NO. Avoid if you have the time to go elsewhere. I usually don't write these reviews, but my experiences at this UPS store have been awful.
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June 2023 by Lilian O
Ivan, Sweta and Taniya were excellent: prompt, attentive and customer-focused every single time I came to the store. 5/5 stars all around. Thank you so much!
