Warning if they give you a defective product you will have to pay out of pocket to return the item!! Purchased furniture was missing parts. Extremely difficult return process. Forced to pay almost $50 additional for new packaging and shipping for the item to be returned.
January 2021
I don't know why I keep coming back here. It's like the clothes get rattier and cheaper every year.Sometimes they have good sales.And the staff is always friendly and helpful.But tbh I think UO is losing its edge.
December 2020
Your prices are a bit high, but your clothes are to cute not to buy. I walk in just to look then i end up buying 5 things. I love this store way to much. I will continue to pay from your cute clothing. Keep up the good work Urban! ;)
