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October 2023 by Erica Quintanilla
It's a good place to wash your car, there are different packages from I think $ 19.00 monthly you can wash as many times during one month there are packages that you have to pay a little bit more to add more services depending what you want to wash your car. The machines are in good shape it doesn't scratch your car and it's well cleaned.There is free vacuums to clean inside the car and towels to dry it. I recomend Valet Auto Wash becase it convenient for you, you dont have to spend to much money to have clean your car.
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August 2023 by T W
I've been to this car wash location a few times so I won't give 1 star as it is conveniently located. On the other hand, this wash will require multiple run throughs to provide a bare minimum clean though I have not noticed any scratches overall. The issue with how this location is designed and run stems from the lack of direction for customers, and consideration for others when those directions are not followed. I am leaving this review to inform others to act with caution. When I attempted to use this wash today I experienced an issue where another car in front of me slammed on their breaks while being on the automated tracks inside the wash. Since I had already entered the wash at this point, the tracks kept moving my car forward and ran my car into the car in front of me. I requested the manager and was told this happens frequently and was due to the person in front of me hitting their breaks. Though this is a frequent occurrence, I was told that they are not liable for any damages, nor is it there responsibility to stop the offending car and driver from leaving after the accident took place. Since they do not have cameras in the tunnel I'm out of luck and they are unwilling to help. Use at your own risk, won't be back.
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August 2023 by Ilir Pellumbi
I've been a member for about 6 years now. It's a great car wash, the only thing I would change:PLACE AN 'OPEN' SIGN VISIBLE FROM 1 SOUTH.
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August 2023 by Tyler W.
I've been to this car wash location a few times so I won't give 1 star as it is conveniently located. On the other hand, this wash will require multiple run throughs to provide a bare minimum clean though I have not noticed any scratches overall. The issue with how this location is designed and run stems from the lack of direction for customers, and consideration for others when those directions are not followed. I am leaving this review to inform others to act with caution. When I attempted to use this wash today I experienced an issue where another car in front of me slammed on their breaks while being on the automated tracks inside the wash. Since I had already entered the wash at this point, the tracks kept moving my car forward and ran my car into the car in front of me. I requested the manager and was told this happens frequently and was due to the person in front of me hitting their breaks. Though this is a frequent occurrence, I was told that they are not liable for any damages, nor is it there responsibility to stop the offending car and driver from leaving after the accident took place. Since they do not have cameras in the tunnel I'm out of luck and they are unwilling to help. Use at your own risk, won't be back.
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July 2023 by David David
Wow! Don't waste your time or money. Basic wash didn't remotely get my (marginally dirty) SUV clean, but managed to leave brush marks everywhere and spray the tire-wet goo all over the sides. No one around to even talk to about it. Can't believe anyone would go here more than once.
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June 2023 by Joe S.
One of the closer places to where I was... but all I was looking for was a vacuum and wasn't sure what other places nearby had one. I tried calling for info but got into a phone menu system and ultimately told no one was answering the phone. Oh well.
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June 2023 by kaven townsend
This place is a great place to get your car washed. It's nice and clean and they are very helpful. They work as a team, and that what makes it have an amazing experience.
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June 2023 by RevolutionaryEducatedConsumer Brother
***DURING COVID SHUT-DOWNVALET AUTO WASH OF PRINCETON RESTRICTED SERVICES ( VACUUMING ) WITH JUSTIFIED REASONS BUT, STILL FULLY CHARGED MONTHY PAYING PATRONS MEMBERS FULL COST . WITHOUT OFFERING ANY DISCOUNTS THEREAFTER!****In Comparison to The Other Locations This Princeton Location With The Exception of Just One it’s Employees (Tall Hispanic Guy Who is Cool) ) The Rest and It’s Manager Needs A Wash Themselves and The Car Service Is Blaaah …. You Actually Need to Pass Your Vehicle Through It Numerous Times a Day To Get What the Other Locations Offer. VALET AUTO WASH OTHER LOCATIONS HAVE BETTER / LONGER WASHES AND EQUIPMENT,The Employee Pictured and His Manager routinely are angry and hostile towards Patrons!
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May 2023 by Simanta D
Appaling customer service!! The upgraded PROTECT car wash was no good on my Audi A6 S-line and left residue sticking onto the car.So took to the self-cleaning bay. The staff at the bay (called himself ***), was cocky as h*** when I showed him the result of the wash. Said thats what happens when you dont clean your car for months. Though he did see how sharp the car looks between residue the car auto-wash couldnt clean. And that after I told him I used to be a monthly customer for years with them, and now have returned to Princeton.He point blank said I was lying and indicated I had 15min to self clean and had to clear the area off.Will never let Auto Valet Princeton anywhere near my car again.
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May 2023 by Simanta D.
Appaling customer service!! The "upgraded" PROTECT car wash was no good on my Audi A6 S-line and left residue sticking onto the car.So took to the self-cleaning bay. The staff at the bay (called himself José), was cocky as hell when I showed him the result of the wash. Said "thats what happens when you dont clean your car for "months". Though he did see how sharp the car looks between residue the car auto-wash couldnt clean. And that after I told him I used to be a monthly customer for years with them, and now have returned to Princeton.He point blank said I was lying and indicated I had 15min to self clean and had to clear the area off.Will never let Auto Valet Princeton anywhere near my car again.
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April 2023 by Anthony
$20 for a car wash and an employee - obviously observing me through their cameras - came out and said there was a 15 minute limit to vacuuming. Place was not nearly full. Really! Hardly customer friendly. I won't be returning. $20!! Why enforce this rule - i doubt anyone has ever had an employee come out at ANY car wash to kick them out.
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April 2023 by M
Beware! It will scratch your car! I’ve been coming here with my wife’s car (Lincoln Aviator)regularly and noticed some scratches but could not pinpoint their origin. Today I took my brand new truck here and it got scratched on the left side (see pictures attached). This was the $20 ultimate wash. Ultimate Scratches more like it.
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February 2023 by Saju J.
It's a good wash that has become very popular. However the quality is terrible now. My cars are oily and smudged after washing
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January 2023 by tasha mcray
was driving by here one day and decided to stop by on my way up the highway. I've never been here before, but I gave it a try. I must say the gentleman at the entrance he did introduce himself as Amir and he was just so anxious with positivity. He welcomed me in and guided me on what to do. I had a new car and was still learning, and he was able to guide me. I didn't have time to advise the manager of his performance so I'm leaving a review a few days later.thanks again!
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January 2023 by Melissa Campbell
Love getting my car washed here. But getting the monthly membership is well worth it if you pass it often.