Visionworks Doctors of Optometry is a trusted optical retailer with over 770 locations across 41 states and Washington, D.C. The business is known for providing high-quality glasses, contact lenses, and eye care services for men, women, and children. Customers appreciate the great customer service, with staff and doctors taking their time to explain everything thoroughly and answer all questions. The staff is described as courteous, patient, and helpful, whether assisting with frame choices, managing orders, or addressing concerns. Although some reviews mention longer wait times, this is often due to the doctors spending extra time with each patient to ensure they receive proper care and attention. The store staff, including managers and assistants, are praised for their professionalism, kindness, and knowledge. Patients value the detailed explanations and the effort made to find the right solutions for their vision needs, often describing their experience as excellent and worth returning for. The store offers a wide selection of designer and exclusive brands, including Ray-Ban, and accepts many vision insurance plans and FSAs. With professional eye exams for all ages and a focus on quality and customer satisfaction, Visionworks continues to be a reliable choice for eye care and eyewear needs.
The service was very good and the doctor took the time to answer my questions.
April 2024
Great service and very efficient, they were very thorough and concerned with my eyes and vision and I appreciate they fact that the doctor and assistant took their time to explain everything throughout the whole process.
April 2024
Very good customer service at Nassau park boulevard store in Princeton - they guy tending me was courteous in letting me know approx time I would need to wait in the store as there were people ahead. He was patient with me as I flipped the frame I chose quite a few times - he explained the pros and cons of each frame diligently
