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January 2024 by Julia Nobre-Portela
I have been going to Kayla since April getting a Russian manicure and structured manicure on my natural nails. Every time I had gone my nails were lifting and peeling by week one week two when these nails are supposed to last three weeks. I had asked other people who went to other salons and claimed that's not supposed to happen and they've never had that issue I figured to try something new to give my nails a break and add more strength to them. The last time I went I wanted to get gel-x nails I had seen Kayla always with them and liked the added structure it gave and how natural and neat they looked. Unfortunately I was not pleased at all with the results I had. The pictures provided below is what they allowed me to leave the salon looking like, keep in mind Kayla has moved up to a level 2. I asked for a gel x French design with was an additional $26 and was told since I was not getting a design that I would be getting a refund when I looked at the email that they sent me it showed a total refund of 114 was being given back. I thought that was fitting since the quality of my nails was subpar, but Ive come to realize they've only given me a refund for the design since I did not get it and was still charged $88 for level two gel Nails when I received level zero gel nail quality. Not to mention the refunds are only store credit so you never actually get your money back you have to come back and use the credit at their store. I also never received another email showing that they were going to charge me the $88 that they claimed I received. I showed them the email of getting a full refund back and they claimed they needed to give the full refund back to be able to give the $26 credit and still charged me 88 when there is no email proof of such charge. I work in a hospital and because of that I had to remove these nails as soon as I got home because this was not appropriate for work. Keep in mind I had work that same night I was in the salon for hours and then needed another 2 hours to remove these nails so I also never got any sleep before work because of this. In the photos you can clearly see how thick the gel-x is And how it's not flushed to my nail and the side profile show how my natural nails Are sticking off on the side the whole point of gel is to let your nails grow you shouldn't have to cut them.
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January 2024 by Claudia Nobre-portela
One star since zero can’t be used. Pay ahead of time for appt and then when the quality of work is subpar you are offered a credit to the establishment. Why would you want to return to the establishment for that quality of work. The owner Natalie could use a few lessons in customer service. She’s beyond dismissive in her replies and responses. Beyond disappointing.
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December 2023 by Priti Mehta
My first time getting a Russian manicure and I am so happy with the outcome. Kayla was my technician and she is amazing…very thorough/ sweet and explained everything as she went along. Must try!
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December 2023 by Razzaq Umber
If you haven’t used this salon before, choose a different one that doesn’t require payment for services before they are rendered. In my experience a place like this that wants 100% payment before even meeting you, sees you as a $ and not as a person. If you book a service then decide not to get it they still charge you. They have 2 pages of rules, if you slightly misunderstood one of them they will not care to work with you and still charge you. They also won’t be sympathetic after keeping your money and will instead condescendingly tell you they “hope to see you on another day.” Not sure if that part is supposed to be a joke. 0/10Service: Manicure
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October 2023 by Mrs. Smith
Natalie is a godsend. My first trip to Nail Rehab was my wedding weekend and I was in shambles from all the things going wrong. She managed to calm me down through my pedicure with her overall demeanor. She is knowledgeable and more importantly she cares about the health of your nails. I'm a customer for life!Services: Foot massages
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August 2023 by RASHIDA KING
Walked in to ask a question and I guess the young lady at the first desk had an attitude. She just wasn’t pleasant or sympathetic to anyone that would be new to the area or the shop because when you search for a nail salon it does not say appointments only .So the decor is ok and it’s clean but if you want rudeness at 830 in the morning this is the best place to go !!!!
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March 2023 by Angie Rodriguez
i loveeeeee this place! i booked for the first time with natalie and she was so accommodating. my nails were feeling super weak and cracking but after my appointment i can honestly say how beautiful they are/and feel. natalie put in the time and effort to make sure each one of my nails/cuticles were perfect and i appreciated the attention to detail. it’s also extremely clean, she uses disposable tools and my hands felt completely refreshed at the end. will definitely be coming back again!Services: Nail art
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August 2021 by Sharina Doyle
I had a great experience, Natalie is the best! My nails always look good and last long. The salon is clean and inviting, and the staff is great! Best nail salon in Jersey, highly recommended!!!Service: Gel manicure
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May 2021 by Felicia H.
I had an amazing experience with Natalie and Maria. The service is super efficient, clean and beautiful artistry.
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April 2021 by Jinny Lee
Natalie was able to accommodate me after I had an awful experience at another salon - she recommended the perfect color and design for my nails that are going to look ? w/ my dress for a wedding coming up. Definitely coming back. Thanks natalie!
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February 2021 by Veronica Lourdes Fierro Navarro
Best service
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January 2021 by Connie Donoso
Decided to look for a new nail salon and came across Nail Rehab via Instagram. I was nervous at first because I've been going to the same person for 10+ years, but needed a switch. Natalie was very personable and so easy to talk to. I told her what kind of set i wanted she delivered perfectly! Upon leaving she made sure everything was up to par & to my standards and all nails were good to go. I will definitely be returning!
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November 2020 by Jessica Vargas
Natalie was super sweet from the moment I walked in the door. She always sparks up a conversation with her clients and is very knowledgeable in the field. Her work is always great! I have been going to her for about a month now and I go see her every 2 weeks. Never once had an issue with her services or the parking. She is very thorough and always exceeds my expectations. This is your nail girl!!!
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October 2020 by Sarah Will
Crystal did a phenomenal pedicure and eyebrow wax! So relaxing and she was very thorough and took her time. Just moved to Rahway and I’ve found my new spot!
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November 2019 by Chavell Thomas
Natalie is absolutely amazing!!! She's very personable and does exactly what you ask for! She creates an environment thats so homey and cozy that you don't want to leave! She takes her time to ensure every nail is precise and flawless. I couldn't ask for a better nail technician! Thank you, Natalie for blessing me with your talent and expertise. You are appreciated!
