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January 2024 by Jihanne Joanis
I’ve been coming here for a year, as a woman I feel very comfortable coming here, I highly recommend this place, they are knowledgeable and to the point, they are quick and professional and have a great guarantee. No frills or unnecessary diagnoses and trustworthy.
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January 2024 by Thomas Page
Shah and his staff are great and very friendly. They service all my families vehicles . I would highly recommend. The price is also very fair.
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December 2023 by Louie Lytle
Lazy place. I brought my car there because it was burning oil & they took it for a day & they said the warranty wouldn’t cover it & said the engine is just worn out & to keep topping off the oil cause its easier. I bring it somewhere else & turns out its an oil separator $100 part. This place is lazy “topping off” isnt going through 5 quarts a month
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December 2023 by Christina Vanderveer
Always a great experience whenever I’m having issues with my car. Fast service with great customer service. I would recommend this autobody shop to everyone.
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November 2023 by Joseph DelVecchio
The service tech's were very nice, helpful and efficient.They were able to get my car in and repaired within a 2-hour period.Trustworthy as well.They definitely do the right thing for the customer.
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November 2023 by Kris D'Arpa
I'm New to the colonial/ Woodbridge area.I Took my Acura in for a rattling noise underneath. They took car in, diagnosed the problem quickly, i also had them replace my brakes and rotors, great service , great work and had my car ready within a few hours. I would definitely recommend them to all, and will be making this my long time mechanic.Services: Auto exhaust system repair
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October 2023 by L Y
I brought my car in for an installation of a sensor valve which I could not do myself. They did the job in about an hour and also suggested I replace my front brakes, the price was fair so I did it and watched how it was done. Spent 3 hours there (parts delivery took 1.5h!). Will bring my car back in the future when needed.
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September 2023 by David C.
My vehicle's (Benz C300) air suspension system locked up after the compressor failed. I did all of the repairs myself, but needed the diagnostic scanner to do a vehicle calibration, which was the last piece to fixing this issue. I'm no mechanic, but I've studied the air suspension system on Benzes over the last 3 months, and have become pretty well versed in how this thing operates now. Initially had an appointment at KDM at Talmadge Rd. for 8 am. When I got there, I saw one mechanic who had like 3 cars parked in the bay, and a lady, presumably his wife, by the cashier. The lady asked me to park my vehicle, and come inside. She had me fill out a form, and then told me to leave the car. I told her that I spoke with the mechanic when I made the appointment, who said it would take 1-2 hours to run the scanner, so I planned on waiting for him to do it on the spot. She essentially told me that is not how they operate, and that they would call me to pick up the car when it was ready. I told her no thanks, and left. I then called Mercedes Benz's authorized repair shop, and they were all booked solid. I called about 12 shops that specialize in German auto repair, and most were either booked up or wanted to overcharge (one shop quoted me 4 hours!) By the Grace of God, I called Quality 1st Auto Repair and spoke to the owner. He told me to bring my car in this afternoon, so he could take a look. He ran the scanner, which unlocked the vehicle's suspension, and now my car is fully functioning again. He also only charged me for an hour of service, which was entirely reasonable. His scanner also picked up on another error code, which he voluntarily pointed out, so that I was aware there was some other issues with the car. He suggested that I have this other issued looked into ASAP, which could cause further problems if left untreated. Admittedly, I downplayed the error code, but I'll probably try to tackle this other problem as my next DIY. Anyway, cannot praise this place enough. They have a full-fledged operation, nice garage with several workers, heavy machinery, lots of nice cars they're working on, so these guys must be doing something right. They also carry state-of-the-art diagnostic scanning tools (which is key to helping you save money). For example, I brought my car to this other rinky-dinky repair shop who did not have a good scanner, and so they just kept guessing at what was wrong with the car, and telling me I had to replace different parts, so I took the car back to work on it myself. A telltale sign that a repair shop does not know what they're doing or are just guessing at the problem is when they keep asking for "more time" to figure out a problem. With the right diagnostic tool, a mechanic should be able to tell you what's wrong with your car in minutes. I guess this is all a roundabout way of saying that if I could do it all over again, I would have brought my car here in the first place. I will definitely be returning to this place for other work that needs to be done.
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September 2023 by Roxy Mao
This is the best place for auto repair or any car related problems for me. They are our go to guy for the past 3 years. They do a fantastic job every single time and they always have the best price!
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September 2023 by Jerry Nelson
They worked on my 2008 range Rover they did a amazing job. I definitely recommend these guys. Go see my boy Shah and Syed. Thank you guys for taking good care of my vehicle.
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August 2023 by A one Auto
daz was professional driver , ETA dispatcher gave us was very accurate . Also he didn’t Daz didn’t try to add any extra hidden charges when I ask to pay using credit card except processing fee . Wajeeh also helped me with car repair and diagnose the pin point problem saved me a lot . Definitely 5 star review from me
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August 2023 by Michael Sullivan
Quality 1st was on point with their professionalism and attention to detail. I described the issues i was having with the vehicle, the technician knew exactly what was wrong, explained it in detail, the repair cost was lower than the dealer quoted me. We saved a substantial amount of money with Quality 1st Auto Repair. We found a new home for auto repairs. I highly recommend Quality 1st Auto repair. Thanks much. Michael and Lydia.
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July 2023 by mirza baig
Quality 1st is the best customer service and Work is really fast and good.
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July 2023 by Dashon Johnson
Very helpful and knowledgeable! Appreciate their information and service! Great work guys ??
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July 2023 by Donielle Billings
Quality 1st is the best ! From customer service , technicians as well as products! My best proof of this is ALL my family cars go here as well !
