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February 2024 by Alex Peake
This is the worst postal service I've ever had to deal with from top to bottom. Waited all day for a package only to get they aren't delivering anything today. No mail no nothing. I now have to go into thier office and because I'm disabled and don't have transportation easily will cost me even more. Overall an F- a d if I could grade it worse I would.
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February 2024 by J S
Don't open till 10am! No wonder the post office is going out of business.
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January 2024 by David Peters
This PO was always the pits regardless of who the postmaster was. Long lines, slow employees, kiosk always out of service, no parking, deliveries 4 out of six days (in a GOOD week) wrong mail in box, just to name a few issues. No wonder government employees get a bad name.
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December 2023 by Bern S
Not even worth one star...Moved in September 2023 and have yet to receive a piece of forwarded mail despite being advised by postmasters at both locations that all proper forwarding paperwork was in order. Where is my mail? Where is the accountability? Isn't taking mail a federal offense? Am constantly told wait one more week!!!!Utter incompetence! Who is in charge?
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December 2023 by Les Thomas
IF I COULD GIVE ZERO STARS I WOULD WHERE TO BEGIN!!!!! THEY ALWAYS I MEAN ALWAYS EITHER LIE ON THE SCANNER AND SAY THEY DROPPED OF YOUR MAIL OR DONT DROP IT OF ALL TOGETHER THEN YOU GO TO THE POST OFFICE WITH QUESTIONS AND HERE COMES THE ATTITUDES FROM THE TOP DOWN IF YOU ASK ME THE WHOLE POST OFFICE NEEDS TO REPLACED WITH RESPECTABLE WORKERS AND MAIL CARRIERS THAT GIVE A DAMN BUT THATS UNLIKELY BECAUSE EVEN WHEN YOU SEND IN A (CLAIM) TO THE TOP BRASS TO GET YOUR MONEY REIMBURSED ITS GETS REJECTED AS LONG AS THEY SEE THE CARRIER PUT DELIVERED ON THE SCANNER ITS RIDICULOUS!!!!
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December 2023 by Coco Brown
I been missing mail I went to the post office showed them I have informed delivery they say wait one more day I did still no mail I have important mail that have my social security number and license number on it, I get other people mail I just want my mail.. I've been calling and calling and calling since they opened they don't answer the phone
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November 2023 by Christina Coppa
If I could give zero stars I would ! I was missing mail ever since I moved here in May so I bought a mailbox with a key and LABELED MY NAME BIG the mail person still put a social security check in my neighbors blank mailbox even though mine was right next to it. I purposely got a mailbox w a lock so nobody steals my mail anymore and the mail person keeps leaving my mail sticking out of the top making it very easy to steal. I made a HUGE mistake mailing my rent check in the mailbox outside the Rahway post office for the first time and now my landlord is saying he never received it. This is by far the most unprofessional post office and mail carriers I ever dealt with. DO NOT GO HERE ! And if you live in the area get a P.O. Box to a different town. Horrible service, horrible attitudes and a disgrace to postal workers everywhere ! I went to tell them in person waited on line 30 min just to receive unprofessional attitude and them giving me a complaint paper they probably tossed out.
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November 2023 by The Highway Connection NJ
They need to have more than one person serving customers. The wait is ridiculous at times.
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August 2023 by Burt Shoobs
I must say this is one very nice post office. The service was quick and efficient, as well as informative and accommodating.
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July 2023 by Peter / Andrew
Yr postal worker that works on Sundays delivers mail in the van delivered mail to the wrong address, plus is too lazy to deliver mail to the proper location. I had a package that was to be delivered yesterday ( Sunday) to my residence, instead he claimed the business is Closed . It had my proper address on the box, also yr driver doesn’t obey the speed limit of 25 in a residential area.
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May 2023 by xxx
If I could give this place zero stars, I so would. This place is the worst. The employees are not capable of anything heavier than an envelope. I waited at least an hour just for the lady to make me measure out the package. I told her that I already had the dimensions, and she quoted “I don’t want your dimensions, I want you to do what I say”. Her attitude was incredibly grumpy. Even the people waiting in line were more helpful than her. No help or assistance was offered here. We ended up going to UPS, where the worker happily help up. Within minutes we were quoted a price about the shipment. So please go to UPS instead. Their service is SOOOOOOOOO much better.
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February 2023 by Alicia Harper
At times there are hiccups (as a business owner I know) but overall I think it entails a lot more than one might believe. I recently had a missing package which was marked “delivered” Thursday and it was not received. By Saturday I called and created a service request in the event I needed proof for a refund. I was called multiple times from the supervisor and postmaster to keep me updated and to double check its arrival, I was emailed as well (regarding the service request). I don’t believe it’s the same carrier every day so there may have been a mix up and why sometimes mistakes occur. I also received a follow up call this morning (@ 8:30am well before the time they open) and the supervisor was just as happy as I was that the package was received. They went above and beyond for me and I’m just one person out of too many. Everyone was extremely helpful, kind and diligent. I also go inside to mail packages to customers and sometimes the wait is long but they ladies at the desk still greet you with a smile, especially when met with one. I think we all deserve just a little more courtesy and grace.
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February 2023 by David R
They keep losing packages, delivering them to the wrong address, damaging them, and I always seem to receive someone else's mail despite the fact my name and house number is printed in very large letters and numbers on my house. They lose a package and tell you theres nothing they can do. Absolutely useless
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December 2022 by Samantha Cruz
Rahway postal office DO BETTER! Why would a mail carrier leave a cardboard mailer in the RAIN when it fits in the mail box?!
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November 2022 by plum
My experience going there has always gone well. A few times we ended up waiting long but for the most part I was patient enough. Sometimes it's only an older lady working there. Makes me wonder where her co workers are. I'd say she does very well for those times I see her working alone. Although our streets when getting mail is sometimes trash. We would sometimes receive mail at 7 or up to 9, 10pm. Not to mention sometimes you get letters about a week later. Can be frustrating.
