-
November 2023 by Devon Gibbons
My now-husband and I have frequented Design Wise, and relied on Donna's expertise and services as a jeweler, for years. She has consulted with my partner for many special occasion gifts for me, and has absolutely knocked it out of the park every single time. I treasure each piece that they have so thoughtfully coordinated on together.Most recently, Donna went above and beyond in helping us craft our wedding bands. My husband and I took a nontraditional approach to our marriage, deciding to forego the standard engagement process and go the route of a small, intimate wedding celebration. That being said, we placed special emphasis on the importance and quality of our wedding bands.We each had a very specific vision of what we had in mind for our respective bands, and Donna cut no corners when it came to ensuring that we got our dream rings.For my own band, a full-circle band of stunning diamonds, Donna offered some suggestions of her own to ensure that my ring was as functional as it was beautiful. With full understanding and respect for my vision, Donna crafted a spectacular ring that completely blew me away when I finally saw it on our wedding day.I cannot recommend Design Wise, or Donna, enough! She is an expert in her field and prioritizes the customer vision and experience all the way through to the end.
-
June 2023 by Doreen Rosen
Wanted to share this great experience. This is customer service done right. I dropped off my gold hoops for repair. Donna told me no problem she will order the latch and I will have my earring for my upcoming trip to Italy. Well I stopped in to pick up a day before my trip and they were not ready. Donna explained that the wrong piece was sent. She was so sweet and had a pair of gold hoops similar to mine waiting for me. She lent me gold hoops to take on my trip!!. When I went in to return and pick up mine I was told to keep them. She gave me a pair of gold plated hoops for my trouble. Unbelievable!!Great shop also!! So many beautiful pieces of Jewerlry. Will definitely be back!!
-
January 2023 by Rocco Sinopoli
Went to design wise for my wedding bands. Couldn’t have been happier. Donna and Barbara both took great care of my wife and I. Highly recommend and will be back
-
January 2022 by Christen Harrison
Donna, who is the owner of Design Wise, is not only knowledgeable and helpful but also caring and trustworthy. She went above and beyond to sell a piece of estate jewelry for me when I was getting the run around from some other jewelers in the area. She has been in the business for years so she is extremely experienced and can leverage her great relationships to get you exactly what you need. If you're looking for beautiful jewelry, visit Donna at Design Wise!
-
March 2021 by Lisa Shepherd
I wanted to take a moment to acknowledge Donna for her kindness above and beyond what we have come to accept as normal.I was recently contacted by Donna. She had a ring my mom had dropped off 8 plus years ago for repair. Over the past several years Donna had tried occasionally to contact my mom but she had moved out of the area. My mom obviously forgot all about the ring.Donna thought of the ring and decided to attempt to find her one last time, so she googled her name. Recently my Mom passed away, so she came across the obituary that was posted just days prior. As soon as Donna described the ring, I remembered it. I stopped in to pick it up and she gave me the repaired ring free of charge.It goes without saying, how much this kind and human gesture meant to me.
-
March 2021 by Steven D'Amico
Just picked up a beautiful piece of jewelry from Design Wise, the owner could not have been any more engaging, professional and helpful. She worked with me to find the perfect gift for my anniversary. Highly recommend!
-
February 2021 by Christen Caloway
Owner is completely nuts! Very unprofessional.
-
September 2020 by Marcia G.
I brought my Raymond Weil watch in to have it diagnosed and repaired as the watch had stopped working. I also wanted to have the original crystal replaced as it had gotten scratched over the years. When I went to pick up the watch they had changed the battery and the crystal but now there were globs of glue under most of the diamond faced numbers and the mother of pearl face had a hairline crack in it. Evidentially the facing must have been severely damaged when they changed the crystal and someone without any expertise tried to hide the damage by crudely glueing the diamond numbers back on. They claimed they did not cause this damage and that it must have happened before it was brought into their shop. The crystal was the original crystal and had never been off the watch before. My watch is ruined. Donna has refused to accept responsibility for the damage. I am appalled and dismayed with their deception. A totally disreputable business..
-
October 2019 by Andrew Gully
Donna was absolutely amazing. She walked me through every aspect of how a diamond is graded and worked with me and my budget to get the best stone and ring. My fiance and I could not be happier with the final product. Patient, professional and honest, I will definitely be going to Donna for future jewlery. There is no one to I would trust more.
-
May 2018 by Kelli Gassert
Donna created the most beautiful engagement ring & wedding ring for me! I cannot thank her enough
-
March 2018 by David Cifuentes
Just wanted to do a long over due review..because this store never disappoints me. The showcases are overflowing with beautiful items. This store has been in business for years. I love that it has that home town feeling. I first was introduced to the store when I was shopping for an engagement ring. I did my homework and no one on the internet nor other stores could give me the education, quality and value of my purchase. Since then I have always found perfect jewelry items for gifts along with jewelry repairs and watch repairs at Design Wise. The owner loves to spend time with customers getting to know them and communicating about different aspects of fine jewelry. You can tell that her knowledge is far beyond textbook and up to date on technology. Her oversea shopping travels brings an array of most unusual one of a kind jewelry designs that range in price points to meet all budgets. This is why this store is so great. Love Design Wise Fine Jewelry in Ramsey, NJ
-
January 2018 by Dana MC
The owner, Donna, knows her stuff!!!! I think I have sent every single one of my bridesmaids to her and I had 14 in my wedding!!!!! My husband and I dated for 9 years so it was no secret he knew to get me the ring I WANTED!!!! I literally showed Donna an example of a ring I had in mind ONE TIME. I also changed my mind a day later and told her to make the band thicker, did not show her a picture. I was stunned!!!!! I LOVE my ring. It is set exceptionally high just like I wanted. She cares about every customer and works to find you EXACTLY what you want. Thank you!
-
September 2017 by Libby Seigh
Donna is great at being so understanding in what you are thinking & what you need .Also she comes up with great designs & I have the proof of the ring heart -shape with a cluster of diamonds in the corner of the onyx stone.She is a great friend to know & she there if you need her. Please go in to her store if she doesn't have it she will try her best to get it.
-
March 2015 by Matthew Woods
I have bought a few pieces of Jewelry from Donna at design wise. Most importantly I just recently purchased my engagement ring from her. She put considerable amount of time getting what me and my Fiance wanted. When I presented the ring to my fiance her face was glowing. Donna did a perfect job making our dreams a reality!
-
January 2015 by Jenniene Robertelli
These negative reviews are shocking to me and completely contrary to my experience. The owner was lovely. She immediately knew what I was looking for, custom made it to my specifications, charged me a reasonable price, and had it ready for me before Christmas (on short notice). I went into the store on a whim just a few days before Christmas looking for a special piece of jewelry for my 10 year old daughter who loves pearls. I had already looked in the jewelry department of a high end department store and didn't see any pearl necklace that I liked and they were all over priced. Donna made my daughter a beautiful single pearl necklace that is sweet and age appropriate. My daughter was thrilled when she opened it on Christmas and wears it every day. Thank you Donna for making our Christmas special and giving our daughter a piece of custom jewelry that she will treasure for many years to come.
