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October 2023 by emma patrick
everyone is super friendly here! My nails always look amazing and I leave happy every time!
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September 2023 by Lauren Ciallella
Clean salon . Friendly staff . My gel mani looks nice . I just find this place expensive. The same service you can get at other salons cheaper. They do just a good job if not better . Other salons charge between 28-35 for a gel manicure and it looks great . They kinda rush to get you in and out if you’re in a hurry that’s good . But I don’t like being rushed . Plus the lady took the hot towel out and it was sitting for a few minutes and when she put it on my legs it was not hot it was cool. But I just think you could go somewhere else and get the same or better service . I had a gift card so I went.
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October 2022 by Alisha S.
Let me start by saying that if you want to be cheated and charged for a service you didn't ask for, by all means visit this terrible spot. Yesterday I called for a regular pedicure and asked how much they'd charge for a nail polish change to which I was told it would be $13, it wasn't clarified whether the $13 is for a regular polish change or gel polish change. Turned up today and AGAIN asked for a polish change ONLY to which the lady at the counter said i will see if we can do that to which I responded its fine if it cant be done. Anyway, they ended up completely removing my UV gel manicure and giving me a whole a** gel manicure that I didn't ask for!! Then the owner has the audacity to ask me if it was my first manicure - lady, i wouldn't have a UV gel mani in place if it was my first time but thats besides the point. And then proceeded to charge me $68 for their services. I was robbed of my money for something I didn't ask for and nor was I specifically told I would need a full manicure. Honestly, dear owner, if you don't understand what is being requested, just ask. I wouldn't have had a problem repeating myself even 10 times so that you would understand what I wanted done, but no, its all about cheating customers and not taking responsibility for your mistakes. I also find it VERY hard to believe you havent lost clients. Shame on you, your business and your terrible manicure service. Needless to say, wont be frequenting this horrible place! Proceed with caution!!
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October 2022 by Marissa Sosin
I like this nail salon, but unfortunately there is something wrong with their long stay Essie polish. Every other nail salon I’ve tried it at lasts at least a week, this salon only a few days. I’m pretty sure they are most likely adding thinner to it to save money. I wonder if they are cutting corners else where too. It’s a great nail salon besides that, so it’s a shame.Services: Pedicure
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April 2022 by Rachel Marion
Friendly staff; was able to get a Spa pedicure & full set of gel nails right away. Very happy with my visit!
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January 2022 by Sue S.
came here after being recommended to me by my friend. i sent them a nail design i wanted and they said they could do it. they were pretty quick to remove my old nails and do the nail design (all done within an hour and a half - probably could've been done quicker but my old nails were done by a different nail salon so it was a bit tough to remove). it was definitely their first time adding sparkles to french nails and the snowflake, but i have to say it was done very well. the customer service was SO nice and very attentive. definitely recommend ~
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October 2021 by michelle smith
I drove all the way here because I heard that this place is the best nail place in the area. I arrived at 6:15 and asked for a plant manager and I was turned away because they said they didn’t have time for me. Meanwhile there was only two people in there. Not professional! I know a regular manicure probably takes 30 minutes. I would not recommend this place they are not professional. And they weren’t even very nice when they turned me away.
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October 2021 by Chris S.
Love Chloe Nails! As a guy I was apprehensive and insecure about getting a pedicure at first but I love it thanks to the staff at Chloe. I had very poor toe nails and was getting frequent painful ingrown nails cutting them improperly and without the right tools doing it myself. My toes are now perfect after coming here a few years now and my feet look and feel so much better. My favorite is the massage and all the staff are very careful and gentle, especially with the filling and buffing which still feels strange to me (ladies I have no idea how you are able to do this regularly for many years). I also bring my elderly father in to help keep his feet and hands in tip top shape. He has been getting pedicures longer than I have now. The staff is always so kind and gentle with him I have no reservations about them treating him right. They are always happy to see him and very patient with his decreased mobility. It is a real treat for him, when you're old and cant do so many things for yourself anymore getting proper hygiene taken care of goes a long way in restoring some self esteem and dignity. We aren't the usual demographic for a nail salon being two men but they treat us like family and make us feel really welcomed. Especially Kelly the owner who always greets us and sees us off warmly and is accommodating with appointments. We usually call ahead and she is flexible with time booking for two. A+++!!
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August 2021 by Kelly R.
Don't even bother with this place, I have a lot to say but it's not worth it. Very nice nail techs but the owner "Kelly" has no customer service skills. Why am I making an appointment but then being told to come back due to her mistake? And it's not the first time this mistake has happened. Much better options available.
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August 2021 by angie
I am fuming. I specifically asked for acrylic nails and what did I get? A gel manicure. I was even charged for acrylic nails but I was left with a poorly done manicure that looks nothing like what I asked for. The heart that the lady painted on my nails looks like a blob and I was charged 5 extra dollars for that blob. Don’t go here.Services: Gel manicure
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July 2021 by Ang N.
I am fuming. I specifically asked for acrylic nails and what did I get? A gel manicure. I was even charged for acrylic nails but I was left with a poorly done manicure that looks nothing like what I asked for. The heart that the lady painted on my nails looks like a blob and I was charged 5 extra dollars for that blob. Don't go here
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July 2021 by Eliza Mcneel
This is by far the best salon I have ever been too. I will say they are definitely not the cheapest salon around, but they are absolutely worth the money. I have been going here for about a year now and every time I get my pedicures done they last me at least 2 months (I get gel). Which is amazing ?. I never go anywhere elseService: Pedicures
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June 2021 by Sofia P.
I've been coming here for years and they were decent even though they had their share of screw ups they are close so i always go back but after today NEVER AGAIN!!! I did gel tips and they are not all the same shape and length but they look fine from far away.And they look horrible and messy from the orther side/inside.The pedicure is a whole different story.I've never in my life gotten a worse pedicure!Shame!She made them uneven and didn't even cut them of file them!Employees are nice but they do the work like they forgot their glasess at home! Note: When i called them to tell them they were kinda rude but did ask me to come to fix it but im not putting my feet nowhere near them again and you shouldn't either.
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June 2021 by Christina R
I have lived in Randolph almost my whole life, and had always went to other nail salons. I had never felt like I found my personal nail salon that I loved going to, and was often left disappointed in my nails. I can confidently say I will ALWAYS be returned to Chloe Nails and Spa. Sonny was my technician and I received the best manicure I’ve literally ever had in my life. She was so gentle and my nails look perfect!!! Aside from that, the salon is inviting, clean, smells good, and they play calming music to relax you during your experience. 10/10 would recommend. I’ll certainly be back soon!Services: Manicures
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June 2021 by Melissa D.
I called ahead to ask if the salon does powder dip gel manicures and was told yes. When I arrived I noticed there were not a lot of color options which sent a red flag to me right away. The manicure I got was sloppy and unacceptable and I will have to go somewhere else to have it redone. Because I have learned how to do powder dip gel manicures myself during Covid, I knew the technique this salon was doing is all wrong. I hate complaining, especially since the ladies there were very nice. But clearly, they do not know how to do powder dip manicures. I'm so annoyed because it cost me a lot of money and I just have to go and get it re-done somewhere else. The pedicure, however, was wonderful. Wendy did my pedicure and I was so relaxed and very pleased. I am sure if you go to the salon for soak off gel, you will be very happy. Unfortunately they are not a good salon for powder dip manicures.
