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February 2024 by Danielle Glacken
Came to pick up my plates for my new Buick enclave. George is kind, honest, amazing to work with and patient through the entire process. Thank you so much for helping me with this purchase.
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February 2024 by joe
Sawyer Lyons service department is the best!
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February 2024 by Andrea Fredes
Sam and the crew were awesone helping me solve my problem.
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February 2024 by Samir Cecunjanin
If 10 stars was an option They definitely deserve it..Especially Jay Marchan since day One ..We spoke via text all week due to my work schedule ..Everything I requested he did ..He updated me everyday till the day I was able to drive down to finalize everything.Everything I asked for he kept his word ..highly recommend this dealer especially Jays service ..Never experienced this service in my years ..Smooth simple upfront ..Thanks again
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February 2024 by Jimmy Grijalva
I had a great experience at Sawyer Lyons. Sales man Ramber and Finance Manager George made it so easy to step into a GMC Acadia that I had just chose in just a matter of hours. This super team made it all happen flawlessly. Very professional Dealer and couldn’t be happier. Thank you team at Sawyer Lyons you guys are the best.
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February 2024 by Stanley Glinko
As usual great service they go out of their way to accommodate you everything done correctly and on a timely manner
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January 2024 by Tina Nauman
Samantha in service is invaluable
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January 2024 by Kelly Varcardiponi
I bought a 2018 Acadia Denali brand new. From the beginning there was an issue. I had to have the shifter replaced three times in the first year. I had issues with the car hesitating and not shifting properly. For the first few years there was an issue that they never really wanted to deal with. Since working from home during Covid and the following 3 years, it wasn't noticed as much with the little driving I was doing. Fast forward to 2023, I started to have more issues with the transmission. The car only had $58k miles on it. In July 2023 I paid $1,828 to have my transmission fixed with a 3 year warranty. Three months later, the trans was acting up again. They they would not honor the warranty and said they could offer me a replacement trans for $,4,193. When I left that day, the trans stopped doing what it was doing so I didn't have it replaced at that time as I could not afford to. A few more months later and the trans started to fail miserably. At that time, they told me the trans would cost more. I was advised by a local shop to call GMC Customer Service to get their help. This entire nightmare dragged out for 12 days. During that time I had to pay for a rental car which was an additional expense. I was told by customer service twice they would help with that cost of the rental but in the end they said they could not help me. In addition, the customer rep I was dealing with was not helpful. Every time I spoke with her, the price of the trans went up. First I was told $6,700 and then they told me they would give me a $3k discount and would only charge me $10,300!!!!!!!! I was told they can no longer offer the $4,193 because a few more months had gone by and there were more miles on the car. I don't appreciate being spoken to as if I am a stupid woman. The cost of a trans is the cost of a trans. Time and miles doesn't change that!!!!I had the car towed to a local shop and had the trans replaced and warranted for 3 years and paid $4,200. The rental and wasted time and aggravation during that time was not replaceable.When I wrote a review the first time, I received a call from one of the owners of the dealership. We had a good conversation but unfortunately it was too late at that point. He said was going to see if he could do something for me and asked me to take down the review until he got back to me, which I did. He said he was going to call his rep to see what they could do to help me. Two weeks later, I was told there was nothing they could do but offer me $2k towards another car. That is slap in the face. That is nothing!!! Besides, I won't buy GM again because of the horrible customer service and the car is crap!!!!
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January 2024 by Bridget Bocchino Hochstuhl
Harold was one of the most amazing salesman ever! He was patient, knowledgeable, very informative and above all not pushy at all along with being so kind!
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January 2024 by suzette villagomez
Everything went smoothly!Samantha my service advisor was informative and helpful!All of the service ladies are great!
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January 2024 by lawrence smith
I visited Sawyer Lyons Buick GMC of Randolph recently, searching for a used car. The first desk I came upon belonged to Anna Macedo. When I asked if she could help me, Anna immediately put aside what she had been working on and gave me her full attention. She was friendly, courteous and very patient in answering my myriad of questions. I felt no pressure whatsoever, and she even helped me to negotiate a closing price that I was more comfortable with paying. Overall, an A+ experience with Anna as my Sales Consultant! Oh, and so far, so good with the car too. No problems...rides fine. Thanks Anna for all your help in making this an easier than expected experience!
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January 2024 by James Delaney
I recently transitioned the service on all my vehicles to Sawyer Lyons and have been extremely happy with the entire Service Team. Two weeks ago I purchased my first vehicle from Sawyer Lyons and the process could not have gone better! My sales representative Franco P. was incredibly helpful in guiding me to the best vehicle to meet my needs. He made this car buying experience easy and painless, leaving me very confident with my decision. The finance team was also very friendly and easy to work with. Sawyer Lyons will definitely be my first stop for any future purchase, I would highly recommend the team at Sawyer Lyons!
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January 2024 by Aiman Muheisen
Top notch service, great amenities
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January 2024 by John Moravek
Great service
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January 2024 by Ameer Samha
This is the absolute perfect dealership to come to if you like getting scammed. They are your cliche unethical car salesmen. First time using this specific gmc dealership and certainly the last time
