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September 2023 by Cristopher Novick
Alex is the most professional auto repair shop owner I’ve ever worked with. I heard a noise in my car so I dropped it off for him to look at it. He drove me home, diagnosed the car and told me exactly what was wrong. He is backed up with work and I need the car sooner, so he even facilitated my brining the car to another auto repair shop. He did all this knowing he wasn’t going to get the business. I feel bad because he’s a great guy, but you can be sure I will be using him going forward for all my automotive needs.
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March 2023 by Chris Murphy
My family has been going to Alex at Randolph Auto Care for 15 years. He takes care of the whole family. Alex is honest, friendly, and a great mechanic.Services: Auto maintenance
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March 2023 by Phillip Croteau
Good, honest mechanic. Don't hesitate to bring your car here. I've had nothing but good experiences over the years.Service: Auto maintenance
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December 2022 by gregory hobaugh
Know Alex for years. Does good work at responsible price.
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November 2022 by carlene boghigian
Alex provides true professionalism and determination to find and solve each problem a vehicle is exhibiting. I can always expect honesty snd integrity when I bring my car to him. He is always patient and listens carefully when I explain what is happening with my car. As a woman I especially appreciate that he is not hurried with his answers and never talks down to me. His prices are very fair as well. With an older, very low milage German car I was delighted to find someone outside of my dealership whom I could trust. I have had Alex do oil changes, brake work and battery replacement with the later taking some time to trouble shoot to be sure we were dealing with battery and not a starter issue. I always leave Randolph Auto being satisfied with the work and secure knowing if there is any problem whatsoever that Alex will work to make it right.If you are looking for trusted auto service you will not go wrong dealing with Alex and Randolph Auto.????? Plus!CarleneServices: Battery
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August 2022 by Thomas Gillis
The only guy I trust. I blew out a tire nearby, but Alex (I assume the owner) gave me a quote for my radiator, which my old big chain mechanic told me needs to be replaced, just needed a flush. Saved me a LOT of money, and even drove me home once so I wouldn't have to pay an Uber!
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September 2021 by Brian Goode
Multiple confusing codes. Alex narrowed it down to the high pressure fuel pump being weak. Codes were saying it was the turbo and catalytic converter.Service: Auto engine diagnostic
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June 2021 by Sophia L.
Alex the owner is a very straightforward reliable mechanic... very rare quality these days. We go to him for all of our car issues and so far have had a great experience every time.
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January 2021 by Rakesh C.
I have BMW 328 that i serviced at morristown bmw in July and by Dec started getting dreaded "Low Oil Pressure". Alex checked and found out the oil was gunky and looks like may have not have been changed in a long time. Makes me wonder if morristown bmw even did oil change in july. Not to mention the fact that i started getting "car service soon" message. All things aside Alex changed the oil and car is working fine now. I would recommend everyone to have your car/truck be serviced by Alex. Cost is reasonable and service is great. Alex is a great guy.
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September 2020 by Ken Broadhurst
Great place, just wanted someone honest to tell me what was wrong with my a/c that I just had serviced at a quick lube joint! He found the problem, saved me a lot of money and most importantly FIXED IT!!!I would highly recommend this place for your automotive needs!! Thank you for your honesty and great service
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March 2020 by Sean Holland
First time there. Extremely Professional. Understood my situation instantly, and helped my time schedule accordingly. Very Prompt. I'm Grateful. Highly recommended.
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February 2020 by Robert Bramel
Alex is a good guy. Very straight forward, no bs. Had a new exhaust system put on same day and very reasonable. Will definitely return.
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November 2019 by Ken S.
The people were professional and save me a lot of money compared to another quote I received.
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October 2019 by Tom Kelleher
Alex got right to work on our old Nissan, bracing us for a big bill (but not unreasonable, and we expected it to be about that big). Then he got to work, and a few hours later was done...at less than we expected! A nice surprise. He was attentive, easy to work with, and reassuring.
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August 2019 by Joshua J
Alex is amazing. I am not going anywhere else to get my car fixed. He changed my struts and other parts on my car. He is so accommodating. I took my car to get an alignment in Dover after he finished working on my car. This alignment place tried to scare me and sell me a whole new steering system for over $1000. They said it was leaking and it could make me lose control. They were even going to book me right then and there, but I said no. I called Alex he promptly returned my call and said bring it in to take a look at it. He did and showed me that I needed a new boot and inner toe rod. The boot was ripped. The steering system was fine. I also had a 4 hour trip the next day. He coordinated with me and left my car at his shop. He drove me home.Him and his assistant got it prepared for the next day. The job was done in the morning. I picked up my car he coordinated my alignment with a new place. I got an appointment the same day and everything was good to go. I went on my trip and came back with no issues. Randolph Auto Care is awesome. I will be back.
