Universal Lacrosse provides tremendous customer service and knowledgeable help. Staff members are extremely helpful and go above and beyond, dropping everything to assist customers. They offer thoughtful answers without trying to upsell, establishing a level of trust. The service includes expert stringing of equipment, even for difficult items like older goalie heads, and making adjustments to ensure gear works properly. This brick and mortar store is strongly recommended for all lacrosse needs, especially when fit and service make a difference, cementing it as a place customers will return to for future equipment and service.