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August 2023 by Chris C
My experience with my move from ** to Me was riddled with scammy shake down people that i could not wait to have out of my life These were NOT from Eadt ********************************* East Coast showed up on the last leg of the move A,great person named *** from ****** nistan and NY, arrived right on time soothed my anxiety just by being truthful helpful and a terrific worker. He dint know how much he relieved the stress that this would be a repeat of the shake down artist from yesterday.. He took care of my belongings with respect and orfanized the unit so you could see and get what you needed without climbing the unknown mountain of stuff!! Thank you *** you did a great job for me. I appreciate your hard work. Thank you.
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July 2023 by Alina Ankukhina
This is the worst experience ever. They lost my Yamaha piano and even their insurance didn’t cover my loss, saying that everything was delivered. Their customer agents are rude and unprofessional. They are lost 2 boxes of my stuff, electric piano and part of the sofa. It costs me a lot right now. I highly do not recommend this service. Please chose another moving service. My move was from Seattle to New Jersey
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July 2023 by Jordan Maille
Horrible company, on the phone with customer trying to figure out an option for payment and customer service just hangs up after being very disrespectful. Gave me no notice before delivery date
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May 2023 by Kelly L. Petrus
My Last Name was formerly KING - so yes, your company did in fact move me last year from NYC to GA. MOVING PUBLIC PLEASE BEWARE!!! If we could give negative stars to this company, I would. Such a horrible experience with Always Affordable Moving & storage from start-to-finish. Keep in mind is that these moving companies know that people do not move every year, so they have no personal stake in doing a job well. You are not coming back anytime soon if at all. . Our bill increased the day before picking up and we protested; asked if we could speak with a manager. WE contracted with Colonial Van Lines who in turn hired this company for our interstate move. We could not get anyone on the phone at Colonial Van Lines – and guess what they did? The canceled the move 2 days before we were flying out. Finally got them on the line and they had to reassign the job to a new moving company - Always Affordable Movers from NJ (what a joke!!). On pickup there were 3 guys. And guess what? The bill went up again!! And they would not lift a finger until we paid the difference between our $2500 initial deposit and the new charge!!! Meanwhile, still trying to get someone on the phone for an explanation…NADA. You will only get the phone number for the van line company, never the actual movers. Anytime we did finally get to speak with someone they sounded downright rude and irritated by the call or flipping clueless. When the items were delivered; there was one guy – 1 guy!!! - to unload a 2-bedroom apartment of boxes and furniture. He rolled up with a U-Haul truck with everything JAMMED AND CRAMMED inside. They damaged our furniture and so many items, it is a DOWNRIGHT shame!! Final bill was over $10k!!! Moving insurance is Hella expensive, so if you have a claim and didn’t purchase the additional insurance, they are only bound by law to pay $0.60 for every pound of the damaged item. Our claim came to a measly $260 and the stipulation for accepting such a paltry sum is that you cannot write a negative review about the company, speak a negative word about the company, sue anyone in the company even down to the janitor and any person remotely associated with the company. We declined that payout! In the past 15 years we have moved three times and NEVER had witnessed such a lack of caring and concern. Since the pandemic, it has gotten worse.Do not, Do Not, DO NOT HIRE Always Affordable Movers or Colonial Van Lines.
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May 2023 by Alfredo Giraud
Beware! You will get ripped off by this company. They broke most my items on purpose and then pay nothing relying on the Bill of Lading. Avoid as much as possible.
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March 2023 by Jamie Hubler
I booked my move through a broker, New Leaf Moving Company. They brokered out to Always Affordable. My adventure with these people started on the pick up date (11/19/2022) when three guys arrived to pick up my stuff. Two of the 'gentleman' stood outside my apartment complex screaming at each other over one of them not being able to 'drive'. My neighbor got involved, so did my landlord after 15 minutes of screaming, I got the call complaining and holding me accountable. From there. they took my stuff. My move in date was January 7th. I received a call from Always affordable on January 5th confirming that the 7th was still my first available date. The person was rude and got very defensive when I questioned some of the charges. It was between what the broker told me and what their contract stated, my misunderstanding but the person on the phone became a very rude person when I questioned them. I emailed them on January 30th to see where my stuff was and was told, end of next week/weekend. I waited until Thursday of that week and contacted them again, where I was told the truck had broke down and they would let me know as soon as they had an update. I then contacted them today, Wednesday February 15th and am being told my stuff will be delivered next week, Tuesday to Thursday.My experience with these people has been on bad one after another. A little Customer Service and keeping your customers updated goes a long way and is obviously a concept these people don't get.
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March 2023 by Daniel Hudock
One of the best moves I have ever made. On time, packed everything perfectly, friendly people. Delivered my furniture in 2 days. Extremely happy with all areas of service. Highly recommended!
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February 2023 by Erik Ludwig
Yes you”moved” my stuff, my partner paid for it so I am not in your system. That doesn’t mean I did not experience your terrible service. “East Coast Van Lines” and “Always Affordable...” are the same. For potential home movers... Don’t do it! Just rent Uhaul and do it yourself. They broke so many of our items and took 2 months longer than estimated. Lots of lost money in wages because they had all of my tools. Can’t claim damages because the movers handed me paperwork after they delivered, demanded I sign, then immediately ran to the truck and left. You have to claim damages upon delivery even though customer service repeatedly assured us we would have 2 months to make claims. The movers themselves were rude and literally used our boxes as ladders to stand on while stacking the truck. They stacked the boxes so haphazardly that I watched the towers topple twice in the truck. They put a 75 pound chop saw directly on top of a $3K carbon fiber mountain bike in the truck, you can imagine the damage it caused. Many of our boxes arrived looking like they had been dragged instead of shipped and loose items were strewn about. Furniture was broken and covered in grease. A cedar chest arrived in irreparable pieces. All of the plastic totes we used to ship things were completely smashed. When they couldn’t figure out how to access our home site with a big truck they were extremely rude and essentially held our things hostage until we agreed to pay their transfer fee to have them use a smaller truck. All this even though other trucks routinely make the trip. They’re also not “Always Affordable” they are way overpriced for their service and timeline. You can find companies that will send two guys in a truck that load at your house and drive the same truck all the way to your new home for way cheaper. This company seems to store your belongings in an old chicken coop midway for two or three months until they feel like sending it to your new home. Don’t do it, don’t do it! Find anyone else and you’ll have a better experience.
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February 2023 by Deanna Vonada
Horrible experience! They gave us the run around, the administration and office staff are extremely unprofessional and rude -- they are very vague and add sur charges at every corner. The contracts they have you sign (at pick up without time to review in advance) have lots of fine print that will end up allowing them to delay your shipment, handle it multiple timesand charge you more at every corner. I.e if there are more than 10 stairs when they deliver, if they have to park more than 75 feet from your door, if they damage your items they only pay pennies per pound.) If you want more insurance coverage you have to get it yourself days before they pick up your items and from a separate insurance company. They only take specific forms of payment (no credit cards or checks) because they know clients will be unhappy and try to stop payment. Plus, they won't give you copies of everything when they pick up and the carbon copy sheet of your list of items will fade away and be wont be legible. Scan and screen shot EVERYTHING. It's sad that they couldn't just be honest and up front in the beginning instead of playing games with all their fine print and delays. BEWARE.
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February 2023 by Tanner Petrey
Do not fall for this. None of the people reviewing this are even real people. Please do your research on legit moving companies and how they operate before you use Trinity Relocation Group or this company.
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January 2023 by Donald Presher
Where do I start, while I was preoccupied with something they told my girlfriend that something they we supposed to take wasn't on the list when it specifically was an I didn't find out about until they left, it took 4 and a half weeks to get my furniture on a 800 mile move and then not all of my items were returned in the end. I wouldn't send anyone to them for a move.
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December 2022 by Alex Brown
Always Affordable Moving is the best moving company for me! They were so helpful in answering all of my questions, no matter how small and setting up the moving process. The day of the move was perfect, as they delivered my things on time and in great condition. I would recommend them to anyone who needs a reliable mover!
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December 2022 by Sharon Vasquez
I used Always Affordable Moving last week when I moved. It was my first time using a moving company of any kind and they were amazing! From the customer service to the movers themselves, they were great! They were on time, had all necessary equipment, and did a fantastic job. I am so happy with my experience and will be recommending them to everyone I know!
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December 2022 by Jordan Masony
Always use Always Affordable Moving for my moving needs. They have never let me down and offer the best rates in town. I just want to say that they are very friendly, trustworthy, and hard working people who make the process of moving much easier.
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December 2022 by Shannon Ballard
This company is amazing. They are super affordable, efficient and really take care of their customers. I've used them for a local move and an in-county move and both times the staff was friendly and helpful. I highly recommend this moving company to anyone who needs a stress-free relocation.
