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January 2024 by Marisol Montero
Fast and consider staff, specially seeing pets at latest hours.
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January 2024 by Bellamom
This place is WONDERFUL!! Everyone there was very professional, knowledgeable and compassionate. Especially when you are in need of immediate care for your pet, this is the place to go!!
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January 2024 by Vivek Tim Malhotra
I am a physician and the care of my cat here was stellar. It was thorough, caring, and affordable. I was truly impressed, and I am fussy.
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January 2024 by Angie D.
Very attentive and kind to my pet. I felt she was in safe capable hands. The doctors and techs are dedicated and caring to pets, I would definitely recommend
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January 2024 by Joanne L.
I had to take my sweet kitty, Rosie, to Animerge for an emergency visit last month. It turned out that my girl had a blood clot and there was nothing we could do. I can't say enough good things about the staff at Animerge. Everyone was so kind and compassionate. Dr Guzman was very empathetic and took time to explain everything to me. Thank you to everyone for being so nice to me during this very difficult time.
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November 2023 by John Smith
Its best to treat this facility as one that is purely for ER purposes. On several occasions now I have booked appointments for routine check ups or return visits only to have to spend 4-5 hours there anyway. From what Ive seen the best thing you can do to lessen your wait time is to either exaggerate your pets injury or find another vet. This might be my mistake in not properly reading the google business information but there are a few alternatives in the area that are far more efficient despite also being ER vets.
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November 2023 by Mark Legault
Had a good experience here. They were upfront about cost when I called them before I even went there. I see reviews about high cost, but you have access to 24 hour vet care. That cost money run a place like that. Nothing is inexpensive these days. The vet was very personable and explained everything and answered my questions. Medication steps were explained along with an instruction sheet to take home. Very thorough. Also they took pets by severity. My pet had an eye infection, not serious, and they took a dog in before me which was urinating blood which is totally understandable and something I would expect. It's not first come, first serve. I know some people may have an issue with that. They were upfront about the wait times also. Very professional.
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November 2023 by Karolina S
Dr. Collins and staff were very wonderful and pleasant to deal with! Our dog needed surgery to remove a tumor and despite the overall situation being stressful when your pet needs a surgery especially one that is more complicated, Dr Collins and staff all made the experience as good as it possibly could be! Everyone was so kind and compassionate when it came to the consult, surgery and post surgery treatment of our dog that I could not be any happier with our experience with Animerge! Thank you Dr Collins and staff for all you do!
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October 2023 by R Woods
If I could leave zero stars I would. Please look at other options before going to this place. I brought in my dog for an exam due to breathing problems and met with Dr.Castill. The front desk staff was pleasant but this doctor was very blunt and had no compassion after telling her I could not afford a $3,000 cardiologist for my pup just for one night. She said very bluntly that my dog will die that night and there’s barely a chance of her lasting a couple of days. She also suggested I come back to put her down, which was not news I took lightly. No medication was given and I was sent home that night empty handed. I ended up taking my dog to another vet and was given medication and long term care. Thankfully, my dog has been better than ever. This place is definitely money hungry and takes advantage of desperate people. Please look into other vets for your pet before/after going here!
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September 2023 by Ruslan P.
I had a late night emergency with my pitbull mix, Mr. chewey,,, I called prior to showing up,,, late night visit around midnight. Extremely pleasant. They charge about $200 for an examination fee.
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September 2023 by Johanna Altland
Dr. Collins and her team are great. We’ve taken our dog there twice over the last few years for her knees. We like how she lays out the treatment options and doesn’t try to push extras. She also keeps amazing notes, which is helpful when time has gone by.
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September 2023 by Amanda Quinn
We went here for an emergency with our dog several years ago and had a great experience. Sadly, we came again a week ago when it was time to put our dog down. The staff was very nice and empathetic. They were gentile with our boy and gave him a blanket to lay on while we said our goodbyes. Today we received a card that had our dogs paw print in it. This was extremely thoughtful and unexpected. Thank you for being so nice to us at a difficult time.
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September 2023 by Rebecca Gambale Moeri
We came to Animerge for the first time last weekend under unfortunate circumstances, as we needed to put our elderly cat down rather suddenly due to worsening illness. From beginning to end of this difficult appointment, everyone on the Animerge staff was absolutely compassionate, comforting and just incredible. The receptionists, the vet tech who cared for him, and Dr Castillo were all amazing during this sad time. I can’t say enough about their empathy, professionalism and kindness. They gave us plenty of time and privacy to say goodbye, gave us a blanket to hold him in, kept us informed at every step, and everyone was so gentle and calming to him throughout this visit. It meant so much to my husband and I, and most importantly to our beloved baby. They gave him, and us, a tremendous sense of peace and calm. Thank you Dr. Castillo and all of the staff at Animerge, from the Moeris and our beloved boy Ashton. ?
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September 2023 by Stacey Antonucci
Every person I have ever dealt with has been an absolute pleasure. From receptionists, to the veterinarian assistants and the doctors. One is nicer than the next. They are patient, attentive and accommodating. I am thrilled to have them care for my 4 pets. I will continue to drive 40 minutes each way to get such fine care and have a great experience every time.
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September 2023 by Adriana Castro
Unfortunately we had to put dog down. When I called to ask for an appointment asap I got to talk to someone that was super sweet and gave me several options to come in. When we got there the staff was attentive and extremely patient with my family as we had to say goodbye to our fur baby. They put him away nicely for us to be able to bury him in our home. A few days later we received a card from them saying there were sorry for our loss. I can’t tell you how much that meant to us. That showed how much they cared for our dog and family. If I could give them 10 stars I would. Thank you very much AnimERge ?