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August 2025 by Alex Leon
They advertise transparency as part of their catch line, they are the complete opposite! I drove over an hour after calling to confirm a vehicle they advertised online. They have it advertised at one price and the vehicle is listed as certified pre-owned and the actual vehicle has a huge window decal stating the same. I checked with the salesman to be sure this was the price because I was ready to purchase and as I sit to start on paperwork the sales manager comes over and proceeds to tell me that on top of the purchase price advertised I will have to pay out of pocket 3k for the vehicle to be certified.(it already is) and another 2k to certify it being used … telling me it’s a Nissan way of doing things. By the time I would’ve walked out of the dealership I would have paid more than the car was being sold for a year ago brand new. Offended by the disrespect and false advertising. This is not a way to run a business, there was nothing legit about these added fees ,I called other Nissan dealerships to double check these supposed Nissan facts. Whoever is in charge here should know that scamming people out of their hard earned money won’t get you anywhere but with a shady reputation.
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February 2025 by Matthew Ratcliffe
Walter and the entire Service team were very accommodating, as well as open and honest with the repairs for my car. After a terrible experience at another Nissan dealership, I came at the suggestion two friends, and I am grateful I took their advice. I look forward to coming in for my next maintenance job, and when it’s time to get a new vehicle!
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December 2024 by Brian D'Hurieux
Excellent service, saved me a ton of time t
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November 2024 by Jasmine Foggy
Nissan city is Honest, Fast, Affordable!!
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July 2024 by Kim Powers
Prompt courteous service. Greg the service manager is awesome at keeping me informed as to how long it would take. Can not recommend the service department enough!
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March 2024 by Charles Reyes
Best service in the state!!!
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February 2024 by Leo Wong
Tammy is the best service advisor I have ever dealt with! She is very professional and goes out of her way to deliver great service. One time I got a screw stuck onto my tire while driving into work. I was able to call them, drop by with the car, and get it fixed within 1 hour. I really appreciate everything Nissan Red Bank does for their clients. I highly recommend everyone to use this dealership.
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December 2023 by Dave DelSonno
The best
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November 2023 by Ishmiel Costa
Great service department . I’m live closer to another Nissan Dealer but travel further to get the family style treatment I get In Red Bank .
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November 2023 by Renee Risden
Dealing with car issues can be very intimidating, however, Gary made it a very smooth process. I'm not familiar with vehicle parts, but he helped me to understand what I needed and delivered on his deadlines and estimate.Service: Electrical repair
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November 2023 by Jennifer Melloy
Excellent service from Gary at Nissan City of Red Bank service department! I scheduled an appointment to have my vehicle serviced and they took my vehicle in when I arrived. The wait was not long at all and I'm very satisfied with the work performed on my vehicle. I highly recommend Nissan City of Red Bank service department for your vehicle.Services: Full body wash
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November 2023 by Dorothy Markle
Gary was my service advisor and was very professional, helpful, and polite. Thank you for taking the time to find and fix the problem with my car, and do so quickly. I also really appreciated the free wash! I will definitely be back thanks to Gary and the whole service team!Services: Electrical repair
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October 2023 by John M.
Whatever the sales team tells you, GET IT IN WRITING! I was promised 36K miles of service and at 14K was told that I got my 2 services and +/-$298 please. After an outburst and some f bombs, they PARTIALLY covered the 3rd service. I didn't ask for the 36k of service but was told it was included. Since that is not uncommon in the new car market, I took the sales people at their word. The sales people are not longer there ( I purchased in April) so now they say "what if everyone comes in here saying that?" "what are we supposed to do?" In my little mind, what your supposed to do when your slogan includes "respect" is to respect someone who plunked down $47,000 and not imply that they lie like the FORMER employees.BTW, don't get upset and drop and F bomb near the GM because he gets offended and begins to lecture you.The Nissan Rogue Platinum is an AWESOME vehicle. It's just the dealership that's NOT.
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October 2023 by Freda McGainey
Poor poor poor they sold me a lemon brought a Murano from them . Beautiful Suv. 2 months later the car started giving me problems it went from the steering wheel fluid part,,had a leak I took it to Service Greg is the guy who worked on my car.! A week later I had to bring it right back because it wasn't properly done right! He ordered the part an install it....I had to make 2 trips there for them to finally get it right..A week after that the transmission went out! If they did the diagnostic for the steering wheel they should have known that the transmission was gonna go out soon....Now I have to come up w the money to get a whole new transmission when I tried calling them letting them Kno my concerns they didn't even answer or respond back to my calls nor texts ...I wouldn't recommend buying from them! I suggest u have them do a diagnostic 1st checking the car fully b4 pulling of the lot...Not a happy camper Nissian Headquarters will be reaching you guys!Services: Steering & suspension repair
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September 2023 by Mary Anne Degenhardt
I believe the young woman who answered my phone call and helped us was Tiffany? Tamara? Excellent service!!! July 1, 2023
