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January 2024 by Jill F
The entire team at Nissan City of Red Bank is phenomenal. I have never had such a pleasant car buying experience. Right from the start, my salesperson, Bobby Ippolito, was professional and friendly. The sales managers, Joe Ianelli and Rich Bentley, were extremely accommodating and understanding of my individual needs. It was nice to actually feel heard at a car dealership and treated with respect. You can tell this is a family business. Even the finance people were a pleasure to work with, and when is that ever the case! (Nick Corporal and James Manos).I had been to three other Nissan dealerships prior, and none of them compared in pricing, comfort, or courtesy. I honestly can't say it enough... businesses like this should be supported. I recommend everyone use Nissan City of Red Bank.
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January 2024 by Matt Duval
We purchased our Nissan Rogue in 2015 and have had it serviced at the Red Bank location every year since then. Made an appointment (where we would wait for the car) to have our oil changed at 10:30 am on Tuesday, January 23, 2024.After waiting for 45 minutes, went to speak to the service desk representative who checked our car in. He didn't realize this. Still waited another 30 minutes. Effectively, it took 1 hour 45 minutes before the car WAS brought into the garage for a simple oil change, when we made a specific appointment to wait. This was unacceptable. The service representative offered a 10% discount but no apology. The bill ALSO included a charge for using a credit card - this is a first. Also no survey was sent to us yet we always get one after each visit. So decided to fill out a survey here to provide feedback. While we've been fine with the mechanical service quality, we've noticed a decline in customer service over the last few years.
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January 2024 by Jack Reseter
What a great place to shop for a car. The staff is very professional courteous And kind... My Sales woman florets was spot on with what I was looking for..this is my second time buying from this wonderful car dealership..glad to be apart of the family...I'll be back in three years
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January 2024 by Alice Keeney
Amazing is an understatement. In my 20+ years of purchasing cars at various dealerships, I have never had an experience like the one I did this past visit. Jas went above and beyond in every way possible. He made the purchase comfortable, treated me as if I were family, and was very professional. I was blown away by his kindness and respect. This is my first time leasing a Nissan and it will not be my last. Thank-you Jas and the team at Nissan City of Red Bank! Alice K
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November 2023 by Mike D
A pleasant experience from start to finish. Went in with a lease return on a Sentra we originally leased from them and left in a brand new Rogue. Rich and Florence did an amazing job getting us into the car we wanted while keeping the payment within our budget. Rich took his time and did a great job laying out all of our options in fine detail to help us choose the right vehicle. Florence was excellent as well, showing us inventory and taking us around for test drives while educating us about each model and its key features. They both made us feel comfortable and never rushed. Seriously couldn’t be happier and we thank them and the entire team at Nissan City of Red Bank for making our car leasing experience a great one.
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November 2023 by Pat Paris
My tires were rotated and oil changed at the same visit. Everything was completed in a timely manner. Employees of Nissan of Red Bank are so friendly and make the customers feel important and well cared for.
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November 2023 by Kristopher Chrysanthopoulos
My car salesman, Bobby Ippolito displayed the utmost transparency, efficiency, and respect when I sat with him. He was able to get me the best deal possible!When I went in to see Bobby I left thinking four things.B.A.L.D. is the acronym my family has given him based on his excellent work!Best service in all of Monmouth County!Always leads me in the right direction!Leads customers with earnestness and sincerityDoes his best to give you the best deal!
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November 2023 by shlomi dayan
We closed the deal today and I couldn’t be happier. These guys made sure I left with my truck and got the deal I needed! Couldn’t ask for a better team of guys and girls to make the process smooth as silk. Super happy with my new Titan. Thank you to my salesman Stephan, managers Joe, tommy, and Eduardo and Nick in finance. You all were wonderful to work with! Looking forward to seeing you guys again soon!
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November 2023 by Samantha Lowery
Going to dealerships, can always be a stressful experience, but I have to say the experience I had yesterday at Nissan of red Bank with Florette was amazing, I couldn’t believe the customer service she was providing. She took me on 2 test drives, and showed me every single detail on the cars I would need to know about. I can’t say enough good things about Florette. She went above and beyond yesterday she even helped me lower my car insurance!! I’m looking forward to seeing her in March for my new cars first service!!!!Thank you so much Florette!!!
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November 2023 by Shannon
I rarely if ever write reviews, however, the service I have received from Fluerette at Nissan City in Red Bank deserves recognition . She has helped make the all-to-often grueling process of purchasing a vehicle as stress-FREE as possible. She is extremely professional and accomadating; also, quick to address all of our concerns and answering the countless questions thrown at her. FLUERETTE TRULY KNOWS HER STUFF!!! I HIGHLY RECOMMEND A VISIT IF YOURE SHOPPING FOR A CAR!!
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November 2023 by Anthony Saliba
Best experience getting a vehicle i’ve ever had. Nick Korpal made the overall experience as easy as pie and explained everything throughly. will always return for any of my car needs!
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November 2023 by Steven Ash
Thank you Fleurette!!I had an incredible experience at Nissan of Red Bank! From the moment I walked in, you greeted me with warmth and were genuinely invested in helping me find the perfect car.Your knowledge and patience, answering all my questions and guiding me through the process is greatly appreciated.I highly recommend you see Fleurette for your next vehicle.5 STARS!!
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October 2023 by John M.
Whatever the sales team tells you, GET IT IN WRITING! I was promised 36K miles of service and at 14K was told that I got my 2 services and +/-$298 please. After an outburst and some f bombs, they PARTIALLY covered the 3rd service. I didn't ask for the 36k of service but was told it was included. Since that is not uncommon in the new car market, I took the sales people at their word. The sales people are not longer there ( I purchased in April) so now they say "what if everyone comes in here saying that?" "what are we supposed to do?" In my little mind, what your supposed to do when your slogan includes "respect" is to respect someone who plunked down $47,000 and not imply that they lie like the FORMER employees.BTW, don't get upset and drop and F bomb near the GM because he gets offended and begins to lecture you.The Nissan Rogue Platinum is an AWESOME vehicle. It's just the dealership that's NOT.
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October 2023 by Lori DiGioia-Laird
My husband and I had a wonderful experience at Nissan City of Red Bank. The staff was welcoming and helpful. Mike, our salesman, did not pressure us to buy anything and make us feel like we were in control. I will definitely be back when my lease is up in 3 years.
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October 2023 by Robert M. Frazette
I had an excellent experience coming to see my friend Tommy, the general sales manager. He and Jo (the owner) were able to execute on a complicated double trade-in and concluded my purchase of a 2023 New Nissan Titan. The salesman Justin Kaplan was also very courteous and professional as well.. well done. Thank you!
