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June 2023 by Eric
Just bought our 2nd mattress from RB Sleep Shoppe. Service is top notch, Tom was great. Pricing is very good as well. Delivery was quick and professional.
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November 2022 by louis jakub
Excellent service & help. Tom was great help with no pressure.Love our new bed. Delivery was fantastic they set up bed so easily & removed old bed. They were very polite. We are so happy we went ther. Red Bank Sleep Shoppe was recommended to us by 2 people & we are so pleased.
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November 2020 by Dave Durga
Tom was very helpful and communicative. I will do repeat business here.
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June 2020 by Sean B.
Excellent customer service. Tom (the owner) will go beyond the call of duty to make sure you get taken care of and are completely satisfied. I live in Los Angeles and my mother is in an assisted living facility in NJ during the Coronavirus Pandemic. She needed a new bed but wouldn't be able to go to the Red Bank Sleep Shoppe to try one out. Plus, I had to execute this transaction from over 3,000 miles away. At the same time, I had to have her Medicare bed picked up on the same day as the delivery of the new bed. I looked around and spoke with other mattress stores but I got the best feel from Tom when we spoke. I had to have the delivery done on a Tuesday and his team doesn't do deliveries that day. Due to the situation, Tom said he would make the delivery himself since it was a smaller bed (twin). He made the delivery with his own car. He was right on time and set the bed up. My mother complained that the bed was too tall for her so I spoke with Tom and he was able to delivery a smaller box spring, the very next day. She loves her new bed. Overall, it was a pleasure buying a bed from the Red Bank Sleep Shoppe. Tom knew his business, was very personable and delivered on everything he promised. I could trust him and that was extremely important when it comes to my mother.
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August 2019 by D C.
We had an excellent experience buying a Wesley Allen King bed and mattress. Although I knew what I wanted there was every opportunity given to purchase a less expensive bed and frame. Extremely knowledgeable about mattresses and very patient. No gimmicks. Installation was also well done and on schedule. May occasionally close early so call first. There is some parking right in front of the store.
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May 2019 by John B
I fought the mid day traffic in Red Bank to arrive at Red Bank Sleep Shoppe at 1:30 pm on a Monday. They were closed, no lights, no sign, just a locked door. The posted hours indicate they are open on Mondays. I try to shop local but when a store pulls this, it becomes difficult to justify a return trip. Who knows if they will be open.
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April 2019 by Courtney Griffiths-Achilli
Thank you Red Bank Sleep Shoppe for another wonderful shopping experience! In the last 3 years, we have purchased 3 mattresses (2 guest rooms and our master) and each shopping experience was excellent. I considered trying to buy online but after visiting the shop, speaking with Tom, testing the mattresses and scheduling the easiest delivery ever (his guys are courteous and punctual), I could only imagine the headache I would have gone through buying from a no-name/no-face company online. If you are buying a mattress, go see the folks at Red Bank Sleep Shoppe!
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August 2018 by Maximo Cortese
My mother bought a mattress here and about a year later there was a manufacturer defect. However, the manufacturer discontinued the mattress. From what I was getting from my mother, the manufacturer wasn't standing by the warranty. So I strapped on my boots getting ready to go to war with a small business mattress shop (rather than a large chain) trying to resolve the solution…. not the case at all. Tom was AWESOME! Said he just wanted to make sure my mother was happy and had a great mattress to sleep on. He did exactly that, and resolved the issue. Its guys like Tom the give small business hope.
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July 2018 by Josh B.
I called all the stores in my area for a support beam for my bed. No one had it all the other stores said I needed to buy a new frame. When I called Red Bank Sleep Shoppe not only did he understand what I needed. He also had it in stock but needed to pick it up from his warehouse. He gave me a time that he would pick it up and told me when I should come down. I was given a demonstration on how to set up the beam and the proper technique of how to set it up. I will definitely be returning as a customer. Mattress firm has nothing on the Red Bank Sleep Shoppe
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November 2017 by Roy Hudec
Ask for Tom and you will not be disappointed. We love our new bed! Great deal and great service. I highly recommend this establishment.
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August 2017 by Risa Clay
Absolutely love this store. Excellent products and fantastic customer service that you will never find in mega stores. Be sure to shop around and then see the difference in service, quality and cost here. You won't be disappointed.
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September 2013 by Julie Bosak
These guys are absolutely amazing! I am definitely a nightmare customer when it comes to picking out a mattress and out of all of the places I have been to throughout the years, they were the most helpful and the easiest to work with. Anytime I had a problem or concern, they took care of it 100%. I would encourage anyone to buy their mattress or pillow from here!
