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April 2023 by Devin Patten
If you go here when they are busy and find yourself standing around without being acknowledged for a long time, do not panic, this is normal. They know you are there and will get to you eventually in a fair manner when available. Communication should be quick and efficient, do not expect reciprocation. Follow instructions without question. The old-timer still does a lot of the work and will point out that “no one wants to work anymore” if prompted. If you arrive after 9:00AM, you may also hear “no one wants to wake up early anymore”. If you are under 50 years of age, you may be viewed as an idiot. Perhaps even criticized for “aggressive driving” based on your tread wear. Do not get angry, this is natural. I have found service to be honest, affordable, & reliable from experienced veterans & nice people.
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April 2023 by Harry Rarig
Service is great and timely. Staff is friendly and professional. Have used them for over 40 years. They stand behind their tires with free repairs if they ever go flat.
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April 2023 by David
Douglas was prompt and kind. Highly recommend. Thanks for fixing my tire and getting me back on the road to finish my deliveries.
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February 2023 by Nancy Beaty
Going to Stafford tires was such a positive experience. They were very professional, helpful and informative. I would not hesitate to go back and I would definitely recommend them to my family and friends.
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February 2023 by Susan Heckman
I’ve been a customer of Stafford Tires for 30 years. Whether it’s a flat or a leak or new tires are needed, Mike has always taken care of me! You always get a square deal and honest service — Stafford is hands down the best place to go.Like lots of businesses, they’re short-handed lately so if you’re looking for good, steady work with decent pay, stop by and talk to Mike.
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February 2023 by Chrissie Manning
My car got a flat. Spoke to them on a Tuesday morning, they said they would look at it. Never heard back. Tried calling them all day Wednesday, and all morning Thursday, no answer. Finally got through to them 12:30pm Thursday, for them to tell me my tires were shot, they didn't have any inventory, and I needed to order tires online, bring them over, and then they would put them on. When I asked why they never called to tell me I needed to order tires, they said they were busy. So lost 3 days ordering tires, on a holiday weekend, so needless to say, they had my car for 10 days. And they were not friendly at all when we dropped off the tires. I will never go here again and will never recommend anyone to go here.
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January 2023 by Chrissie Battista
My car got a flat. Spoke to them on a Tuesday morning, they said they would look at it. Never heard back. Tried calling them all day Wednesday, and all morning Thursday, no answer. Finally got through to them 12:30pm Thursday, for them to tell me my tires were shot, they didn't have any inventory, and I needed to order tires online, bring them over, and then they would put them on. When I asked why they never called to tell me I needed to order tires, they said they were busy. So lost 3 days ordering tires, on a holiday weekend, so needless to say, they had my car for 10 days. And they were not friendly at all when we dropped off the tires. I will never go here again and will never recommend anyone to go here.
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January 2023 by JustJess
Best place to get a tire repair in middletown.. reasonable prices and workmanship is bar none. There is nowhere else I would take my car when having tire troubles..yes there is a wait a peak times but that just shows you that others have the same feeling as I do..
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January 2023 by Anthony Fulginiti
Went in today for a patch on my tire. Been using Stafford for years with no issues and friendly enough service. Today I was met by a full parking lot (not their problem, good for them) but was given an attitude on there I could park my car. The guy had two workers on and himself, and completely ignored the help desk where myself and another customer waited and waited for assistance. I get it, you’re busy and don’t have the help. But when I mention to you that we’ve been waiting for assistance don’t respond with “you can wait as long as you want for all I care.” Took my business elsewhere.
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December 2022 by Kevin Muldowney
No wonder they've been in business for 40+ years. Very helpful and extremely reasonably priced. Even help a customer find tires for less
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December 2022 by Daniel Costello
Stopped by this place last Tuesday, about a half hour before it closed. The front lights were all off, and the workers were standing out front. I asked the guys inside if they were opened, as I didnt want to cause them trouble if they weren't. The guys gave me and attitude and said, 'You see us here don't you? That means we're are opened.' Nobody need that kind of garbage for no reason. I tipped the guy that repaired my tire, as to be the bigger person. It wasn't him that gave me the tude. It was the guy working behind the counter. Next time I'll just take my business to someone that appreciates it!
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November 2022 by Gym M.
My parents had bought me new tires for my birthday and purchased them here. The day I went to have them put on I was standing at the counter and a guy walked in and the first words out of his mouth were go move your car to such n such space it's gonna be at least an hour and a half and walked away. This rude old man needs his clock cleaned. Stay away from this place
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November 2022 by Robert Bennett
The guy was rude on the phone. Not interested in finding out how rude they are in person.
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September 2022 by Drew James
Waited an hour in line. Its finally my turn and I needed a tire swapped out. I had the new tire with me in my trunk. I bought the replacement tire Online for a great price. Once the worker realized I already had a new tire for the replacement, the worker goes and speaks to the boss. He comes back and says my boss doesn’t want to change it because he recommends changing all 4 tires at the same time for all-wheel drive. I said no thanks, I just want to swap the bad tire out, I have the new tire right here. He went back to his boss, and then came back to me and said sorry we can’t do it…… That’s funny because I was there a few days before and they wanted to order the single tire replacement. It was terribly obvious that they didn’t like the fact that I already had a new tire for the replacement. They make money on tire sales. But any tire shop mounts tires for about $40 per tire. And Stratford has done it for me once before a couple of years ago. I’ll never go back there again.
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September 2022 by Vicky Nelson
Long service to tires, sales, repairs.. great employees… so wonderfully helpful…