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March 2024 by Jennifer Friend
There was only one girl working with a long line. I was charged $12 for two scoops of ice cream when the board said $5+change and the ice cream was freezer burnt.There was trash all over and the trash cans were over flowing. I felt bad for the girl up until the point she went to the back and grabbed a co-worker.
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February 2024 by Isay Amirov
Horrible Customer service!!! Never gonna be back !!!!!!!!
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August 2023 by M A
Convenient that they have an atm inside.
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June 2023 by Moe
Worst customer service I ever seen, the whole is extremely nice except the older Indian guy he is unprofessional, abusive and rude with no
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June 2023 by Rodolfo Romero
They should keep this place cleaner it looks very dirty.
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June 2023 by Mohamed Ellaithy
Worst customer service I ever seen, the whole is extremely nice except the older Indian guy he is unprofessional, abusive and rude with no
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June 2023 by James Herling
The coffee and baked goods are all great, but someone needs to teach them how to cook bacon that's actually acceptable to serve people here. Other Dunkin's I've been at, nice crispy bacon. This one? The snacking bacon is always a soft, wet, soggy mess that's a chore to actually chew.
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June 2023 by Rebecca Ramirez
IF I COULD GIVE THIS STORE A 0 I WOULD. Debra was super rude and nasty. Yelling and just so unprofessional. She then went to go get management I believe and Ali came and he also didn’t know what to do. I would assume him as management would know how the app works but had completely no idea and they both literally were just there constantly saying “I don’t know” and “I don’t know”. Wasn’t until I remembered at the previous DD that we had to make payment first in order for the offer to apply. I technically showed them how to do their job. I will NEVER be coming back here and I feel bad for anyone who comes here without knowing how rude their staff is.
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June 2023 by M. S
Horrible customer services.It's like a daycare .. A lot of school kids screaming and
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May 2023 by Seunghyun Choi
Love this location so far people are friendly and good service
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March 2023 by Nicole P.
They are so bad. they are trick with customers. check your receipt before leave the store. they add items, i didn't order.
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February 2023 by alejandra poveda
The manager of the ridgefield point of sale today, February 9, treated us badly, the service was bad, he is rude, he is arrogant, angry, he attends to people and he is the manager of the place is terrible service
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January 2023 by Victoria hirschman
Lady in the front very unprofessional, was complaining about other staff member and rush to make my bagel , got to work and saw there was plastic in my bagel .
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January 2023 by Charlie M.
A f****** joke of a store . Just waited 30 minutes for an ice latte that never came and though the employees making the coffee knew I had not received mine they did nothing to accommodate me, just kept helping new customers while I stood there. I finally walked out and received a refund from DD directly as I was not waited on another 15 minute line to argue for my refund or my drink since they couldn't manage to give me mine. It doesn't effect them one bit but I would NEVER use this store again I'll drive the extra mile or so instead of walking the 4 blocks. I would be embarrassed to be the owner or manager of this store based on my experiences and the other negative reviews. It's a Dunkin' Donuts and they still can't get it right.
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December 2022 by Nicholas G.
Dunkin Donuts are as consistent as you can get. Quick service and solid product. The parking in the back but it says 30 min max so don't park too long. They do have a baskin robbins in there as well. Not sure the connection and never really understood it. I also have never seen anyone order from Baskin Robbins either. There will always be a place for Dunkin Donuts. Gets the job done.
