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February 2024 by Arturo Dizon
Staff is very friendly and helpful. This is probably the best Chase I’ve been to. Props to everyone for the great customer service.
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February 2024 by Em Miranda
Very polite and very nice staff. I love the energy of all the ladies working there. Very accommodating and they gave me free donuts.?
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September 2023 by Alma Lawson
They suspect, and it is a good thing. When identity theft is everywhere, good that Chase check and test.
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August 2023 by Ilir Vreta
Very polite staf. I was trying to cash out from a foreigner acount and they were ready to help!
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December 2022 by Ali Aksu
Came in for a notary public service as a private client customer and was told I need an appt to see notary public. All other chase branches would just do the notary service without such difficulty. When I tried to call to make a notary appt, they never seem to pickup. Overall branch experience is not good either. They have half the staff standing at the door, greeting customers and only one person at the counter for customer transactions.
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September 2022 by Ozgur Kose
great team, great service. always helpful and fast.
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August 2022 by Lisa Irizarry
Had the pleasure of being assisted by one of the tellers named Lisa. She was helpful, and made great suggestions on how to send money to a lawfirm. She was professional and sweet
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July 2022 by Sasha Ordonez
I went to this branch on Bergen blvd after the branch in north Bergen couldn’t help me. I came here and I must say this branch is great. Elsa Pajares in particular was extremely helpful and went above and beyond to help with my emergency. She was kind and understanding and worked quickly and efficiently. I appreciate it and will be making this my main branch. Thanks guys !
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July 2022 by Constantino Tejeda
I am totally agree with everyone that complaint about Elsa the branch manager. There is no doubt that She is one rudest person I have ever met. She doesn't have professionalism and customer service at all. I live close to the branch and I have to find other branch in order to avoid to go to that brach which have become the "horror house". I had a very disappointed experience last Saturday 7.16.22
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April 2022 by Lord Kro
VERY VERY RUDE STAFF. Chase executive office if you see this, fire everyone at your ridgefield NJ branch . Manager and down. I've been living in this town for decades. Always used chase bank. Little by little the staff became more rude and nasty. Now 2022 , it's gotten so bad that I'm this close to closing my accounts with your bank. I currently go out of my way 15 minutes to palisades park chase because this ridgefield branch is horrible. And the worst part is, I live right by it. And dont even go anymore. I'm close to closing my accounts. Unless things change soon. And these stuck up staff get fired immediately
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March 2022 by Areej Alzohaifi
All the staff are excellent they help quickly my best bank ?
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February 2022 by Alexander Delbert
The branch manager named Elsa had to be the rudest person I have ever met in my life. I live in cliffside Park and drive all the way to either palisades park or north bergen to not deal with this miserable lady. Avoid this branch!!!
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January 2022 by jesus martinez
This is the first bad experience I have with Chase. Appointments mean nothing at this location and bad service is #1 priority. Chase is an amazing institution however stay away from this location. They managed to kill 2 hrs and accomplish nothing.
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December 2021 by Steven K
Staff was friendly and helpful. I was greeted upon walking in, & although it was close to closing time and I didn’t have an appointment Ron Chattergee (Asst Vice President of private client banking) personally took care of my every need with efficiency and patience. Fantastic experience overall.
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October 2021 by J. Simon
A Chase bank with a local community bank feel. Ridiculously friendly tellers who seem to know half of the customers on a first name basis. Very impressive. Parking is an issue.
