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November 2023 by Eylul Eylul
Extra Space Storage exceeded my expectations with their excellent service. The staff was incredibly helpful and friendly, making the entire storage process smooth and stress-free. The facility was clean, well-maintained, and secure, providing peace of mind for storing my belongings. I highly recommend Extra Space Storage for their professionalism and top-notch customer service.
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November 2023 by Darlene Desantis
It was my first time renting a storage unit. I didn't know what size l needed but stopped by and Luis was so helpful and courteous. He showed me a unit and explained everything l needed to know. I wasn't ready to commit yet, but when l was, l was able to do the renting process online. The building is clean, easy to access, secure and very close by to me. Overall, a very positive experience.
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November 2023 by Francisco Davila
Clean, spacious, easy access.Dorothy was great providing a tour, showing and explaining in details the different options. Highly recommended.
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September 2023 by Marby Perez
Luis was great! He was very very helpful, explained everything! Very detailed.. showed us the units and great communication!! Definitely Recommend this storage Place
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September 2023 by Krystele Yenal
First time renting a storage space. I didn’t realize the size I ordered was too small. Dorothy who works there and definitely knows what she’s doing assisted me with a new storage space within minutes. I’m very happy. This location is clean and safe.
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August 2023 by Stephanie Almanzar
Dorothy was great! Answered all questions I had and very helpful. Very fast process to transfer to another unit. Highly recommend!
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August 2023 by Gisselle Gisselle (Lola)
Amazing service. Dorothys is very helpful.Great customer services and great parking space. Also everything is always clean inside. I’m a return customer.
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August 2023 by Shoesomerespect Bereal
Amazing service. Dorothys is very helpful.Great customer services and great parking space. Also everything is always clean inside. I’m a return customer.
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July 2023 by KEVIN CORLETT
I've moved my space a few times as I downsize.... it's been a breeze. Dorothy is a DREAM employee for any employer.... she's just got what it takes to be an a solid worker. The building is clean but there are not enough bathrooms.5 stars for Dorothy and the store in Ridgefield nj
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June 2023 by George Gutierrez
Dorthy was sweet and so helpful she made this experience so great.P.S. I left the extra storage in norther bergen on 83rd street due to poor management. Luckily Dorthy does an amazing job on serving extraordinary customer service.
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June 2023 by Ron Huynh
Excellent customer service! I started my rental online but changed my mind on the specific unit when I visited the location. Leo immediately contacted me when the store opened and invited me in to view the units. He was very kind and answered all of my questions. Dorothy was the one that helped me in person; she was very efficient and knowledgeable. Would highly recommend renting here!
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June 2023 by Kimberly Chen
Great customer service with super friendly staff! Process was very easy. Both Leo and Dorothy were very helpful. Location looks secure with camera monitoring and code access to get in.
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June 2023 by Maddie Hagger
Very efficient, super clean and safe place for storage. Has all the necessities and great extras like drive -in unloading zone for bad weather. Dorothy manager was a pleasure to deal with - friendly and clear about what was being offered/rented.
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June 2023 by Jason Rubin
I have been a renter of a unit here for over 2 years but what happened to me this week was completely unexpected.My partner and I accidentally left our luggage outside our unit after moving some stuff in last week. Upon our return yesterday we realized our error and when the office opened today we immediately called to explain the situation.We spoke to Dorothy who is the site manager. She informed me she would review the cameras from last week and update me when she had finished. I just got off the phone with Dorothy, she was able to locate our luggage and has arranged for us to receive it back tomorrow. I cannot express my gratitude enough for Dorothy and her staff. A new luggage set would have cost us several hundred dollars so this is a huge relief. This was the worst case scenario as a renter of a storage unit and Dorothy was our hero.
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May 2023 by Brittany Watford
The employees were very nice. The unit was good, clean, temp controlled, secure, and easy to access. The rate however has increased by 200% in the year that I’ve had the unit. If the rate stayed consistent, I probably would have left my stuff there for much longer lol sooo in that case, thanks for the motivation. Overall, we had a good experience and I’d recommend this business for short term storage needs.
