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March 2024 by Nayely Hilario
RUDE OLD HISPANIC WOMAN IN FRONT DESK WHO NEEDS TO BE FIRED IMMEDIATELY. COMPLETELY UNPROFESSIONAL AND DOES NOT KNOW HOW TO TALK WITHOUT GIVING ATTITUDE.
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March 2024 by F K
Update:3/5/24Bao at the front desk was very eager to help and I just spoke with Anthony. He was also very helpful. I would recommend this location very highly.It’s a gov’t agency. Easy parking and got what I needed every time I went.
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February 2024 by Mike
I just called post office, didn't get my package.Spanish lady pick up phone and nothing help !!!!!!. Duh!!!How did they get training for customers???? Better quit gob!
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December 2023 by Silver Man
Corrupt post office. Hopefully the Feds will investigate .
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December 2023 by M Tef
I’m always impressed by the exceptional service provided by the staff( specially Reggie) From their warm welcome to efficient handling of tasks, the team exhibited professionalism, patience, and friendliness. It's a commendable reflection of their dedication to customer satisfaction. I wish all post offices are like this one.
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December 2023 by Free Speech
1st of all, don't believe the "Silver Man" post where he tells you to ignore the many 1 star reviews. How selfish. Just because he had a good experience and got lucky, he says everyone else is lying about their bad experiences. At the post office, yes, the plus-size Black man that Silver Man spoke of is very nice and for that matter, I've never had a problem with anyone else there at the counter except for the skinnier Black man, who seems to be new there. I don't remember seeing him, but then again I don't go there very often. Anyway, after about 5 minutes of a man he was waiting on basically shootin the breeze with him while we waited on line, I said to the customer that we were waiting on line. The customer never even turned his head or said a word to me, BUT the postal worker began yelling at me and I was yelling back. Then the manager comes out to tell me to be quiet. I said tell him to be quiet and he yelled at me first! She chose a side and handled that all wrong. Instead of explaining to me that he was closed in the beginning, the postal worker first argued with me and then at the very end of the argument he said he wasn't open or taking any more customers anyway. I said well why didn't you say that in the first place? Now on to the mail-carriers. HORRIFIC! I saw one guy delivering mail in my area while smoking a cigarette; I have him on video. Pretty sure you shouldn't be smoking while delivering mail. He had the cigarette lit and in his hand and was smoking it while handling the mail and putting it in the boxes. Pretty sure that's not allowed, to say the least. Maybe he's the one who keeps putting other peoples mail in my box no matter how many times I keep returning it. It's only when I finally write on the mail that the person doesn't live here, that the carrier finally stops . And once it actually came back to me even though I wrote on it and said that person doesn't live here! Oh, and recently, I received a letter addressed to a neighbor with NO STAMP ON IT AND NO POSTMARK that was deliver TO ME, no less! Playing games with people you don't like because God only knows why is gonna catch up to you. Because what goes around, comes around and God is watching! So Silver Man, your review doesn't add up to a hill of beans in comparison to all the overwhelming 1 stars and comments here, including mine. I think that maybe you work at the post office or are a friend of someone there. Either way, anyone reading this needs to just realize that out of 77 reviews on Google, this post office only got 2 stars overall. The numbers speak the truth and the truth is like gold, "silver" man.
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September 2023 by NY C
Asked for money 2 money orders and guy name JUN felt too lazy to make them and told me to write a form. There was a guy in front of me with 2 similar amount money orders he didn't bother asking him. He said there is a 'NEW Rule' - someone fire this guy.
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March 2023 by perry hah
Been ordering alot of stuff online since 2022 and have had three delivery issues. The first delivery issue was just a delay and arrived later than expected. The second and third times were really bad. This USPS delivers mail to me and they lost two of my packages. Packages that cost well over $200 and they don't care to help me out even when I open an investigation for a lost package. They also falsely mark packages as "delivered" frequently on tracking updates when the package didn't actually deliver. I have no idea how that even happens. There's literally a shipping label on the package with an address to go to. Seriously, how does that even happen.
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March 2023 by Brittany
There is always an issue at this location! Worst post office. I’ll drive to Edgewater from now on, and this is right outside my door. Loses packages, doesn’t ship the ones I bring in, won’t allow retrievals without a big stink. Always a major headache and huge regret coming here.
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January 2023 by Andy Kim
we were not home for holiday about 3 weeks, our mail man, took ALL THE MAILS and returned back to the sender, after confronting he said "all mails that are NOT picked up in 10 days" since when was this policy made?due to this "Automatic" returned, we are missing our important documents and our credit cards were suspended for "not valid contact address".guess now we can't even go on vacations, afraid of missing out on the mails.
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September 2022 by chris szerkal
Does this place take pride in the way the exterior condition of the property looks? Disgusting eyesore in a beautiful town. Do some landscaping and clean up the property.Mail carriers are super nice and helpful.
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June 2022 by Jenny Lee
I think star one of waste of star. I usually not mentioning comment because it might stressful employees. HOWEVER, it's over the line. I know one of the worker is very rude, or sometime it's really funny guys when his feeling is great; but mostly rude guy. I know he don't know everything but at least it should try to help me but he don't care about customers. I understand his feeling is not good but that feeling cannot effect his general work. I've been waiting my package a week once this package in this location. I came here to pickup my package when my package recently delivered in this location. HOWEVER! this man said that I cannot pickup without pink paper. But the thing no one left pink paper at my house. At least!! He should've ask my license. Everything all done. IM NOT GONNA COMING BACK THIS TOWN BECAUSE I CANNOT BELIEVE THIS STORE.
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June 2022 by Rajesh Mahapatra
Worst service. Packages getting lost very frequently. False updates done online as delivered without any delivery. I do also receive mails addressed to elsewhere. Very unreliable and unfortunate.
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May 2022 by 나인식
I leave in palisades Park. When ups innovation hands over my package to this postal office, they have to send my package to different state. This happens 100% when I have package from ups innovation.
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March 2022 by TUĞŞE KİŞİOĞLU
I have been to so many other post offices before. This one is exceptional, it is the BEST. The staff is very nice, and everything is always scanned and shipped out very quickly. They are extremely, extremely helpful. And I truly mean that. The staff are very friendly about everything. Pick-ups are always done on time, they always go above and beyond to deliver quickly. Their hours are consistent, they accept packages until the minute they close. The manager Danny, our post-woman Linda, Reggie on the counter, and literally everyone else who work there are such amazing people. We feel forever grateful to have such amazing postal service in our town.