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January 2024 by talia Griep
I needed assistance with a credit card application and Stephen Hering, a Relationship Banker, helped me. He was professional and helped resolve my issue quickly and effectively. I can't say enough positive about this experience. Thank you Stephen....
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December 2023 by Kristen Spreen
Lucas, the VP, is the best. He went above and beyond to help my family. Only bank I've ever been to that actually cares.
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July 2023 by Bridget
Extremely rude staff, specifically Nelson Torres. Changed appointment times for a notary due to my husband’s schedule (at best an 10 minute appointment). Upon arrival, he did not realize I was in the waiting area as directed by his fellow colleague. He complained to another colleague that the appointment time was switched and continued to complained about the inconvenience of the time switch while I was in the waiting room. Extremely unprofessional as staff at Chase of Ridgewood
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April 2023 by AreaSurveyorK
Terrible customer service. Rude staff unless they are trying to sell you something they can get a commission on. Go to a different branch.
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March 2023 by W S
Shockingly unprofessional "bankers." Embarrassing. So bad that I am going to go through the hassle of switching banks.
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January 2023 by Chris Brown
Disgusting Customer Service I walk into the bank the older lady sitting left to the door is helping a customer after shes done with them she looks at me puzzled as says you have to wait, there are no customers to help but me and the other gentleman to right as helping customers. He heard what she said and asked her wait why does he have to wait? She replied because I dont know what he wants… YOUR THE TELLER YOU TELL ME WHAT CAN I DO FOR YOU I TELL YOU WHAT I NEED YOU TELL ME IF YOU CAN BE OF SERVICE TO WHAT I NEED THAT SIMPLE I WAS RACIALLY STEREOTYPED AT THIS BANK AND WILL NEVER RETURN THERE OR DO BUSINESS AGAIN
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December 2022 by Timothy Oh
Very lazy
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September 2022 by christina laoudis
tbh rude customer service
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August 2022 by AYY PIcK ME JIMMY
Very lazy
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June 2022 by Marilyn Espinosa
Have been trying to contact them over the phone for 4 hours no answer
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June 2021 by marisol fitzgerald
Great services
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July 2020 by andrew martin
Worst financial decision of my life. Chase Private Client Advisor Michael Parisi lost $14,000 of my investments in two weeks.
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April 2019 by Jonah Wunder
Very good at money. Would recommend
