-
November 2022 by Property Manager
I have been using Freedom Bank's Ridgewood branch for years now and considering the amount of business that I do with the numerous accounts that I hold, Jamil, Mo, and Jasmine do an impeccable job of providing stellar service every time. They are always available to help, communicate very effectively with me regarding anything needed on the accounts as well as going above and beyond to be sure I am completely satisfied with the way my accounts are being handled. Would highly recommend this team and branch to anyone!R. Rizzo
-
November 2022 by Vani Roy
This branch is excellent! Mo, Jamil, and Jasmin are the best. They are always available to help, communicate very effectively regarding anything needed on the accounts as well as go above and beyond to be sure I am delighted.
-
November 2022 by Janelle Razzino
Ive been banking with Freedom Bank pretty much since they have been open with the first branch in Maywood. I took all of my business and personal banking out of the "big boys." because of ZERO customer service and huge fees every month.Freedom Bank not only has ULTIMATE Customer experience and service but they actually picked up my deposits at my office when I couldn't get to Maywood. Ridgewood is a little closer and I make it point to visit as often as possible for deposits or any other banking need. The people are AWESOME! I can also access any member of the bank if need be. They believe in relationship building, not just apps or text/email.During this world event we are in, they actually called and asked how everyone was doing at the office and personally.FREEDOM BANK IS THE BEST community bank of any bank I have ever trusted my money to. If you are a small-medium business, I recommend having a conversation with their CFO and definitely consider using them.Thank you Freedom Bank!!!! Keep Growing.Not enough words to describe the incredible customer service, smiling faces, educational advice from the customer excellence people at the desk and office. Savings, CD, business and personal accounts are all handled with top care.They make you feel as though you are the ONLY customer they have and the bar is very high at Ridgewood Freedom Bank.
-
November 2022 by Samantha Tolomeo
Great experience. Jasmine is so helpful, kind, and will do anything to make your experience convenient and easy.
-
November 2022 by Ed Hit
Freedom bank has the best service of any bank I ever used. Jameel is the best!
-
November 2022 by Joe Ariyan
Jasmine Khan is always very professional. Consistently great service.
-
October 2022 by Maryanne Amato
The whole team is there to help! I make manual deposits quite often and also have them do other banking services and they’re friendly, competent, and given the ability to help. Jamil, Jasmine and Monang always go above and beyond to make sure my banking with Freedom Bank is easy and hassle-free. This is consistent with how I’ve always been treated by everyone at the Ridgewood branch on Route 17, they are everything a bank should be.They are professional, kind, and local. Everyone there is so welcoming and they really make you feel like an important person. You just don’t get that kind of personal touch when banking with large national banks. I appreciate all the staff and look forward to many years banking with Freedom Bank.
-
October 2022 by rhyana ahmad
Freedom Bank is a great bank. Especially Jasmine she is the absolute best she is always ready to help and knows every question I could ever aak her. Love this bank.
-
October 2022 by Billy M.
Phenomenal experience everytime. Mo, Jamil and Jasmine are the best. Don't go anywhere else.
-
October 2022 by Billy Metts
Phenomenal experience everytime. Mo, Jamil and Jasmine are the best. Don't go anywhere else.
-
October 2022 by Smita Patel
Great bank with good people. Mr. Shah branch manager is a excellent, courteous and knowledgeable. I like this branch and the staff.
-
March 2022 by Ken M.
I have had a mortgage with Freedom for years and have always received excellent service. Whether I call in for information or stop by the branch I have always been treated professionally. they take care of the issue, answer the question(s) and help me with anything I need addressed. BANK HERE!
-
August 2020 by Norm Chester
Very friendly professional. community-oriented staff.
-
January 2020 by Charles Katz
Horrible bank with absolutely abysmal customer service. Do not bank here. Eventually when you need them, they will not be there to support your needs.
-
January 2020 by Charles K.
Horrible bank with absolutely abysmal customer service. Do not bank here. Eventually when you need them, they will not be there to support your needs. I went into this bank today to open an account and have a document notarized. I was dealing with a woman behind a desk when another employee, Mr. Jamal Ahmed became very engaged in my business dealings. He was an extremely unpleasant man with little to no manners and no sense of how to treat a customer. I am in the high tech security systems business and have contracts all over the country. My home is in Arizona, but I have another home in Saugerties NY. I currently have a very large contract that I am working on in Ridgewood and for various reasons, mostly due to superior local knowledge, I prefer to use local banks like this one. As I mentioned, I was going to notarize a document and open an account. I asked the woman to notarize the document and at that point the rude Mr Ahmed butted in saying that they would not notarize a document unless I had an account there. That in itself I found very odd. Most customer- centric banks just do that as a service. Not Mr Ahmed and Freedom bank though! I then asked to open the account first and then I would do the notarization. At that point Mr. Ahmed stooped to telling me an outright lie, that I cannot open an account unless I had a local address. Actually, as per RBI Guidelines you can open a saving account in some another city. If this is the treatment you get when trying something as basic as opening a bank account, I shudder to think what they would be like if you needed them to have your back in some matter. Take my word for it, do yourself a favor and bank elsewhere.
