Omaha Steaks is known for its excellent customer service and high-quality meats. Customers have praised the staff, particularly an assistant manager for her patience, politeness, and professionalism, making the shopping experience enjoyable and stress-free. The business also offers a range of products, including popular items like bacon-wrapped filet mignons, butcher's-cut top sirloins, and gourmet burgers. One customer shared their positive experience with ordering a gift package that included various meats and sides, which was delivered on time as promised. The quality of the steaks and other items was described as "very delicious," highlighting the satisfaction customers feel with their purchases. Overall, Omaha Steaks is recognized not only for its great products but also for its commitment to exceptional customer service, making it a preferred choice for meat lovers looking for a reliable shopping experience.
Dennis and Julia were very kind in trying to help me resolve and issue that turned out to be my fault. Superb customer service and great steaks and burgers as always!!!
April 2021
The place quaint. Clean, staff very friendly and helpful. Items were neatly stored in refrigerator and label. Following covid safety precautions. I would visit again. I normally order online.
July 2020
Just picked up our order, owner of the store is very nice. Nicely packed and easy to order steaks from this store.