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March 2024 by TJ Ffrench
Brought my bike there three separate times to fix the breaks and each time they never got fixed.
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February 2024 by Theoriginalsave
Just picked up my bike ,great experience, great store very happy customer I will be back
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January 2024 by Robert Torres
Wide product selection and attentive customer service. Highly recommended local shop.
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November 2023 by Stephen Andreopoulos
I recently had this shop do a complete overhaul of my 7 year-old Lynskey road bike that had over 10,000 miles of use. I couldn't be happier. The work was first-rate and the customer service was friendly and attentive. They returned me an as-new bike. Truly well done. This was my first experience with this shop. I would use them again and highly recommend it.
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September 2023 by Dana McCarren
Eliot and the team at the Ridgewood Cycle shop are amazing. We have been using them for years, and they consistently offer excellent service. Most recently, they helped us with a broken bike hitch that we purchased several years ago from a different outfit. Eliot went “beyond the call” in working with us and the manufacturer in order to get us a good deal on the purchase of a new hitch. The dedication, follow up, clear, communication, and skill exhibited by Eliot and this team is amazing. We look forward to working with Ridgewood Cycle for many many years to come.
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September 2023 by Dana M.
Eliot and the team at the Ridgewood Cycle shop are amazing. We have been using them for years, and they consistently offer excellent service. Most recently, they helped us with a broken bike hitch that we purchased several years ago from a different outfit. Eliot went "beyond the call" in working with us and the manufacturer in order to get us a good deal on the purchase of a new hitch. The dedication, follow up, clear, communication, and skill exhibited by Eliot and this team is amazing. We look forward to working with Ridgewood Cycle for many many years to come.
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August 2023 by craig zappa
The most helpful, knowledgable and friendly cycle shop!BIG SHOUT OUT to Sandy! She was incredible with helping me find the perfect bike to fit my needs...and it was on sale!Thank you Sandy and RCS!Jen Zappa
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August 2023 by Florian Dirringer
I was having trouble with my tires and brought my bike to Ridgewood cycle. The team there patiently listened to the issue, made some suggestions and I was on my way. Thanks for all your help?
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August 2023 by Denisse G.
One of the best bicycle shops in Ridgewood! We were greeted by a really nice lady, not sure if she was the owner. They had a nice inventory of bicycles, athletic wear and accessories. The place was spotless and well-kept. Will definitely visit again if we’re ever in the area.
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August 2023 by Nick S.
Very disappointed with this shop. Seem to be nice friendly people, and they do a good job (although charge quite a bit), but for some reason recently the shop decided to make a statement in foreign politics and put out a huge Ukrainian flag. I condemn that conflict but think it is fundamentally inappropriate for a local service shop to pick sides in foreign conflicts. A business that provides a valuable service to the community should be more inclusive and take into consideration the diversity of their customer base. Even if sometimes it looks like a fair idea, a flag can be offensive or bring back painful memories for people who actually know something about the matter. Do you? I asked if they have someone of Ukrainian descent in the shop. They said no, they just "do it for their friends". Well, it is similar to decide to exclude some of your customers and put out a big sign that they are NOT WELCOME, as their "friends" are other people. Will have to look for another bike shop less vested in an agenda.
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July 2023 by Denisse
One of the best bicycle shops in Ridgewood! We were greeted by a really nice lady, not sure if she was the owner. They had a nice inventory of bicycles, athletic wear and accessories. The place was spotless and well-kept. Will definitely visit again if we’re ever in the area.
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June 2023 by Joe Just joe
I’ve been in business go 30 years I was taught the most important thing in our establishment was not the selection or the inventory but the Customer.. You will not find customer service here .. took my grandson here for a bike and was as if I was taking up their time when we were the only ones in the store.. we left and I spent my $900.00 elsewhere. .. this is a reflection on only ownership.. and it’s not a good reflection…
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May 2023 by Francis Botero
Cute local bike shop. Staff was friendly and helpful. We purchased a bike, helmet and bell. They made sure to check & adjust everything before we left with the bike. Will shop there again.
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April 2023 by Nick S
Did a tune up with some upgrades in this shop. The representative was friendly, offered various spare part options, explained what they are going to do, and told me when the bike will be ready. I came next day and all the items were done and ready to go. Seems easy enough but believe me, not all local repair shops are like that.Many thanks, Will definitely come again.
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April 2023 by Kristina M.
My boyfriend and I stopped here randomly because we had been riding on the bike path and my handlebars came loose. The gentleman who helped me was so incredibly gracious and helpful! Even though I wasn't there to purchase something, he still took the time to not only tighten up my handlebars, but help me with my saddle height, which made such a difference for the remainder of our ride. It's businesses like this, with excellent customer service, that are hard to come by these days. We live in Essex County and just purchased new bikes, but you could best believe when we are looking for another bike for my boyfriends son, we will take the ride up here and purchase from them. Definitely top-notch!
