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November 2023 by Kylie D'Alonzo
had my hair done and it looked amazing! stylists did a great job and my hair has never looked better totally recommend!Service: Haircut
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October 2023 by Brian Magrogan
My daughter has wanted to get her ears pierced for a long time now and has been too afraid to have it done. This past week she finally said she was ready to have it done. My wife called as soon as they opened in the morning and was about to get an appointment for the same afternoon.When we got there, everyone was extremely nice, they helped make my daughter feel at ease. She was still nervous and we had to take some breaks between the steps, but they were so kind, caring and so patient while she worked through her nerves. They were very gentle and showed her exactly what they were going to do and helped her relax.They did both ears at the same time, it was super quick once she settled down and let them pierce her ears. In the end she said she barely felt it and is so excited to now have earrings.Overall it was a really great experience and we’re so happy with how they came out. Would definitely recommend going here!
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October 2023 by Jeana Barisonek
I took my 7 year old here for her birthday for the Ultimate Spa Package. The experience was very underwhelming. I felt like it was rushed and If I hadn’t asked for them to redo her hair since her part was extremely messy, we would have been out of there within 30 minutes for a $70 package. Their “hydra facial” is a mask dabbed on the forehead, cheeks and chin for a minute and then wiped off. It was quite the disappointment for such a great concept!Services: Hairstyling
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September 2023 by Lucy Loo71
Best word to describe our experience is DISAPPOINTMENT. Expectations were not met. Staff was disorganized, dismissive, inattentive, and combative. Tried to express my concerns to the front desk or manager (not really sure) and was just told it’s a franchise issue and I would need to complain to them. Description of service (Sassy cut) is general and priced at $35 on website. I was charged $40. Description says consultation. Spoke to hairdresser to advise of what I wanted. Once they started cutting, she tells me “oh to cut bangs it’s $10 more”. My daughter had bangs, they just needed to be trimmed. The next one was “we braid or blow dry hair not blow out. They are 2 different things. If you want a blow out it’s $10 more. There is no distinction in description of service. My daughter chose the braid style and I just went to pay for the service. Hairdresser put glitter at the top of my daughters head. Looks like she just threw it on there. NEVER AGAIN!!!!!!Services: Shampoo & conditioning
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July 2023 by Jennifer Toole
My daughter had her ears pierced at Sweet and Sassy. It was the exact experience I had hoped we'd find! The staff were wonderful and explained the process along the way. She was able to sit on my lap and they did both ears at the same time.
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July 2023 by Denis Medina
I brought my daughter here for her first haircut when she turned one, and we had a good experience. However, we came back a year later for her second haircut, and I am so incredibly disappointed. First, they took someone else before us because we were 5 minutes late, which meant that we had to wait 30 minutes. When we finally got to sit our daughter down, the first comment the hairdresser made was “it seems everyone’s late today”, smelling like cigarettes, with some underlying attitude. She asked what we wanted to do, and we told her that we wanted bangs but before I could even finish, she cut me off and said that bangs wouldn’t shape her face correctly (which I’m sure was an excuse for not wanting to spend more time on the haircut). So, she convinced us to just do a simple trim with layered bangs in the front, to which we agreed. However, with the first cut of the scissors, she cut off SIX INCHES OF HAIR. She then proceeded to give my daughter a bob cut, with her back hair down to an inch long. My daughter went from having beautiful long hair, to a tragic bob cut that we can’t style at all. We can no longer put her hair in a ponytail or bun, which she looks so cute in and has become her “iconic” look. Not to mention, the haircut is very poor and super choppy. It’s uneven and shorter on one side. Now we will have to wait months until it can grow to a length where we can style it once again.Seriously, stay away if you’re looking for a haircut for your child. I can’t say anything about their other services, but I know haircuts should be avoided.
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July 2023 by Gary Liebchen
Good selection of candies. Not a ton but decent. Prices nor bad. Clean. Staff not overly knowledgeable however. I had alot of questions and the gentleman had no answers.
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June 2023 by Courtney Ortiz
We recently celebrated my daughter’s birthday here and the overall experience was great and my daughter and her friends had a fun time. We did the spa birthday, and they called me a few days ahead to confirm all party details, they were very organized and helpful to explain all the different options. I appreciated that they had 5 party attendants for an 11 girl party, it ran so smoothly and all the party attendants were professional and considerate to all the girls. Their French braid skills are legit! They made my daughter feel really special on her birthday. I would definitely return and recommend for parties. Thank you!
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May 2023 by Erika Oguz
Great place! Had my daughters 7th birthday here and it was a hit! We added the limo and the girls have been talking it nonstop! The limo was clean, music was great and driver was very nice.
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April 2023 by Danielle Marin
My nieces LOVE it here. I just wish they would invest in a quick dry top coat after they put nail stickers on. Bc my girls’ stickers came off an hour after we left
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March 2023 by kersten Gebraiel
I was hesitant that my 3 year old was too young and wouldn’t appreciate this place for her birthday but I was completely wrong. She absolutely loved being pampered, walking down the walkway, meeting her princess n just dancing to music with her cousins. It was just an amazing experience! staff were so patient with all the kids and just so friendly n went out of their way to make sure she felt like a princess. The manager there is the best, she was very generous and kept checking in to make sure I was given the best experience. I will def be back!!!Services: Hairstyling
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March 2023 by Sachi Sood
I celebrated my daughter’s 5th birthday party here today. The reason why I am rating this place 1 is because the lady in charge FRAUDULENTLY overcharged me (for 18 girls when there were only 16 girls) $40 per girl which makes it $80 plus tip. I paid the total amount at the end of the party (TRUSTING that I was being billed the right amount). When I came back home, I realized she had overcharged me. When I called back to clarify and asked for a refund, she lied to me. She said that I had confirmed 18 to her on the phone before the party and clearly said that she wouldn’t refund me no matter what I do. Everything else was great but I wouldn’t go back to this place ever for the reason that this place doesn’t care about their customers and the lady in charge is very GREEDY and DISHONEST. She probably doesn’t care because she currently has a lot of business but it doesn’t take too long for such businesses to go out of business if that’s how they treat their customers. My daughter had a great time but to be honest our experience was completely ruined at the end because of the GREEDY and DISHONEST owner. I now understand why the lady in charge pushes for cash/Zelle as the mode of payment so that she can never refund anything even wrongly charged. Such a FRAUD!
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February 2023 by Amarilys Ambert
Is my first time doing an event at a place like this. I can say it was amazing. The staff super professional and a lot of attention to detail. If you would like to do a birthday party and just sit back and let them take care of everything, we’ll this is the place. I will definitely take my daughter back. My daughter had such an amazing time that she told me it was the best day of her life and she felt special. Thank you Sweet and Sassy!Service: Birthday party planning
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January 2023 by Malika N.
I brought my daughter here yesterday for a haircut and had a bad experience. My daughter couldn't sit on the chair properly and the hair stylist made my daughter stand up for a haircut. She never had that experience where she would stand up for a haircut. I asked her can she sit back down because she was getting tired and she said no we are almost done. I will never come back here. It was uncomfortable for my daughter. I wanted her to have a good experience but beware if your child does end up moving she will make them stand . The hair stylist said ohh I have patience with the children. Well if you do have patience then you should of waited till my daughter can sit in the chair and make her feel comfortable. Also my appointment was at 2:15 and she ended cutting the hair at 2:35. There was also a problem when I told her I wanted another inch cut linger because I still felt like her hair was long . She also made me hold my daughters head when she was cutting her hair which I never did when I took her for a haircut! All the kids were sitting except for her. Do not come here, I wasn't happy at all. Doesn't look like the hair stylist is experienced because every time I bring my daughter to a salon she never stands up! This hair stylist needed training on how to make kids comfortable.
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January 2023 by Erika C.
They let my 4 year old daughter leave the premises with A STRANGER. They had us sign a release, list pick up persons, say to prepare to show driver's license for pickup - all for no reason. Luckily I was 10 minutes early and caught a glimpse of my daughters coat running into the candy store next door. I initially thought they had my daughter, and another child mistakenly took her coat. Once I realized what happened I rushed over to the candy shop and THANK GOODNESS my daughter was still in there, albeit with a strange lady and her two kids. She obviously got confused and left in the confusion, thinking it was part of the plan. I went back to let the staff know they let my daughter leave without her mother. The young girls on staff seemed appropriately horrified, but the lady (presumably owner?) simply smiled and asked my daughter how old she was (4- why does it matter?) then asked her why she left without her mommy since they told all the little girls to wait for their parents. I said she cannot seriously be trying to blame the child and they should NOT have let her leave! How can they call themselves a place for children when they endanger them? My daughter was crying and confused so we left. But we got zero apologies. There was no accountability. Just THANK GOODNESS nothing happened to her and I found her in time. EVERY PARENTS WORST NIGHTMARE! I am sufficiently traumatized and can never go back to this place. No experience is worth almost losing your kid over.
