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November 2023 by Pat G.
I don't understand their queue system. you make an spot, get there on time, they sit you in the waiting room and then both times I waited, people who came in after me were taken in to the ophthalmologist before me. no explanation, no apology. im not going back.
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October 2023 by Matt Murrisky, MBA
Quick appointment and nice offering of spectacles and especially oaklies for purchase. Pretty clean upfront and waiting area and really fun doctor. My surgeon same one that did tiger woods did my prk and i felt comfortable in the doctors chair. Just needed for dmv and that made it even more enjoyable. I would go back but not my turn., great sales also online if you remember to sign up. Really personable doc and solid staff support for my appointment which I booked online.
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September 2023 by Bruce Cramer
Located right in the middle of Rio Grande Plaza, easy to get to. Check in was fast and easy. Had time to scout out some frames because they have a special going on right now. I believe it is a free eye exam and 2 pair of glasses for $79.95 They have all the latest equipment, the place is clean and the people knowledgeable. Overall a great impression.
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September 2023 by Francis Vogel
I had a great experience at this location and will def go back . Everyone was so nice and helpful. From sales (Shawna)to delivery it was painless.
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September 2023 by Steve Yankanich
Very friendly staff. Quick in and out. Ordering contacts and glasses super easy. Happy with my experience.
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July 2023 by anna polvino
Awesome place! Everyone here was so friendly and helpful. Shawna explained the different options I had and gave me prices. I now have glasses and sunglasses that I love!!! Thank you.
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June 2023 by Jose Cruz-mercado
I would like to first start by saying that everyone at the rio grande location is amazing. Kim and Shauna and the beautiful lady with the amazing pink hair (which I don't know her name) are amazing. My glasses came in quick just after 4 days even though it was a 10 day wait. I had to get the re adjusted to my bad eyes and after that everything is great. The two pair deal is definitely worth it to have a spare set of glasses. I will be coming back for sure since the doctor I was going to didn't have much of a selection for frames. If you're head is as wide as mine definitely go check out the wide frame lens. They are adorable. Thank you so much guys!
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May 2023 by Dani Marie
Super friendly staff! Management goes above and beyond to help. I forgot my prescription, so they went to extra mile to have my prescription faxed over from my doctor. My glasses are absolutely adorable and they came much faster than anticipated. 100% recommend! I will definitely be going back!
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May 2023 by Tom Cieslinski
After leaving another site on Rte 9, I happened to this brand new location. The staff was most welcoming and engaging with professional care and personal attention unmatched. An exceptional & professional provision of eye care service. I recommend this site and staff. My go to place for eycare. Thank you!!! Tom Cieslinski MSW.
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May 2023 by Monica Jaspan
NICEST MOST HELPFUL PEOPLE EVER!! I cannot express how great of an experience I had. Every single staff member there was so incredibly kind and really a joy to be around, from the receptionist to the doctor to the managers, and everyone in between. They went above and beyond to find me the right contacts and worked with every request I had to the best of their ability. Last but not least, I had both my kids with me who were being incredibly noisy and needy, and everyone was so understanding and even helpful in calming them down! So happy they opened this location. I won’t be going anywhere else!
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May 2023 by Matthew Tramutolo
0 stars! What horrible customer service. I have a 1:40pm eye exam with the doctor. Rush out of work and walk inside the office at 1:43pm. Two people working in the front with other customers. I don’t get acknowledge until 2pm. Lady said what are you here for and i said i had a 140pm appointment and she says oh well if you aren’t here on time than the doctor goes to lunch at 145pm so he’s out to lunch now. And i say so he’s not here? She says no turns her back to me and i just proceed to walk out towards the door. Didn’t offer to reschedule didn’t offer any resolution. Will NEVER be back. They don’t deserve your business.
