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August 2023 by Bill B.
Stop here all the time never had issues. Stopped last week and they were out of pretzels. Issues was how nasty the women was to my wife. Usually very nice.
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July 2023 by Kadie Stefankiewicz
I feel like they’re a lot smaller then they used to be. Not the same
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July 2023 by Michael Angelina
Horrible service. Don’t expect your order to be ready. They will start baking when you get there.
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July 2023 by Darren Sucorowski
Always quick service and great pretzels
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May 2023 by Louis D.
5 stars for service. 3 stars for the pretzels. They are never fully cooked. The outside is but the inside are always undercooked. Hope they read this and improve on cooking bc I wouldn't want to stop going there.
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March 2023 by Kat B
Best pretzels 10/10
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March 2023 by Ken and Mary Davis
We always order pretzels from here for work (HD) they are awesome!!!! Always so polite and this last time they even were walking the boxes to my car before I even got out of the car!!!! The pretzels are always fresh!!!!
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September 2022 by Jeff Wolf
I picked a small box of pretzel rivets. Their system supposedly doesn't work with the Philly Pretzel Factory's rewards system.
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August 2022 by Tad Savage
Raising your prices when times are tough left your store with nothing
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June 2022 by Alexis Neamand
My favorite! We always grab the box crowd pleaser for work that comes with mustard - we love the spicy however today they suggested the honey mustard and I don't know why I waited so long to try it! Every employee is so nice and the pretzels are always warm & fresh!
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April 2022 by R Edward ONeal
Great pretzels and service!
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April 2022 by Tiffany Hartman
I go there at least once a month to pick up a bag of pretzels for my work employees. Call today and whoever The woman is that they have answering the phone is very rude. Will never go back!
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August 2021 by Susan M. Kunicki Romig
Had a wonderful experience at the Rio Grande Store. While they open at 9am, I am in work at that time. When I told this to the owner, she was kind enough to open at 8 for me and provide pretzels for the office. They were a BIG Hit!!! Thank you so much for accommodating me!!!
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July 2021 by Rich Widmeier
Great soft pretzels. The staff is super friendly and the party trays are always a big hit.
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July 2021 by Crystal Hamilton
Best pretzel !! They are always hot and fresh!!!
