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March 2024 by Yesenia Valle
The Doctor A++ the front desk are horrible, very disrespectful and rude. Looks like they don't want to work and if ask them something they look at you like you are looking for trouble. Need better staff..
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February 2024 by Tiffany Luker
I absolutely love and have grown with the workers of rainbow in rio grande!! There so caring and understanding..and they are just amazing people all the way around! Thank you for being the best part of our day!
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December 2023 by Matt D
Take your child somewhere else they are no help. Especially Nurse practitioner Melanie Glassford, talked to us so unprofessionally and had my wife in tears. She should not be a nurse of any kind. My 5 month daughter is sick clearly visible green mucus and harsh cough. Melanie proceeded to tell us rudely that she is fine and that we can’t just come to the doctor whenever we want quote for quote “this isn’t mcdonald’s”. I hope they’re hiring cause i’ll be further reporting this.
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December 2023 by Michelle lee
Went to Rainbow Pediatrics today for the 4th time because we’re going onto the third week of my daughter being sick. She was prescribed a steroid of prednisone for 5 days. And continues to have green mucus, a vicious cough and fever and harder breathing in the mornings and at night and now has been throwing up. I had requested if maybe they could get her on a nebulizer treatment as prednisone, a humidifier, shower steam, saline rise, suctioning her nose and Tylenol are not working.The Nurse Practitioner Melanie Glassford then proceeded to tell me “This is not McDonald’s, you can not drive up and request medications. I went to medical school. She’s perfectly healthy.”
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November 2023 by Margret Lynbogg
Dr. Kirby asked if my cane was a "stage prop".. and Dr. Edward Galena made my entire visit about my weight when the purpose of it was just a med check. I told him I AM losing weight (31 pounds so far) by changing my diet, being disabled makes it difficult to exercise, and he told me that wouldn't work???? I told him I use a recombinant bike often and he kept pestering me about how often, and that making sure I wasn't using it as a "clothes hanger" every time I go, doctors are rude and condescending. He asked me that I don't need a diagnosis, I just need physical therapy, but I COULDN'T GET physical therapy WITHOUT A DIAGNOSIS/REFERRAL
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November 2023 by Rosa Ilsley
I’ve never seen such a dedicated pediatrician. Fantastic office.
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October 2023 by Kelly Mackey
All my concerns were addressed. Wait time was short!
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October 2023 by Johan Mercado
Love how Doctor Dirkus works with his Patients
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October 2023 by Dorathy Velez
After bringing my 11 month old son there for a sick visit because he has a nasty cough I know he needs antibiotics, I was pretty much told my son was good and to keep him hydrated. It’s funny because Dr seemed concerned until I denied a Covid test for my son & told him we’re born again Christian’s and don’t vaccinate our children. It was like once I said that he looked at me like a was dirty scum and didn’t care whether my son was okay or not. He told me well can’t do much for you and to keep him hydrated. SMH I told the doc he been eating a drinking fine. Doctor told us his lungs were clear .. so if they are clear why you trying to push a Covid test?!?!? On a baby?!?!?! Never TF again! As a mother who’s been taking her kids to complete care for the last 5-6 years this is exactly why!!! So Unprofessional!! Only reason I had to swallow my pride and take my son there was because complete care was double booked and I knew my son needed to be seen..smh I’m not a fan of Cape regional but I would of rather took him there then rainbow!! Idk how they are still in business!
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July 2023 by anonymous doe
Dr Kirby only dr that knew what to do but they let him to. rest are lazy liars that don’t treat psych problems almost killed me by drug interaction refused to continue to prescribe a med that done nothing but good in my life not going back I’m done not taking the horrible meds they still sending me that I said I don’t want and try to send u to specialists for every problem that’s not simple infection. Found my own specialists not listening to there recommended people n doing good for once with people who listen n don’t accuse me of seeking drugs because i asked them to continue prescribing something they wanted to take me off because some people abuse it not me but they were still concerned about future abuse lol this place a joke take ur kid to urgent care if u have urgent problem n find another doctor
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December 2022 by HEAVEN Green
Very unprofessional and incompetent staff. Every time I call to make an appointment for my 5 year old, I’m told that I have to speak to a nurse instead of simply scheduling the appointment. Once transferred to the nurse’s line, she doesn’t answer. Yesterday I started calling at 1pm and didn’t get a phone call back from the nurse until after the office was closed at 5:30pm! Not to mention, come to find out, I was never supposed to speak with a nurse in the first place. I was told my daughter had to be seen in person. Therefore, the front desk representatives do not listen to simple directions and that is very unacceptable at a children’s doctors office. My child had to suffer all last night without her medication because your stafff couldn’t do the most easiest, simplest job in history. Will definitely be speaking with a manager about this matter today, writing letters, etc. and I will no longer bring my child to this horrid place again!
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August 2022 by Ilina Raykova
I just had the worst well visit for my 15 month old! They never asked me how is she developing, if she is walking, talking or any of these questions. Not to mention that they never showed me her growing charts. I don’t even know how tall she is, if she is gaining enough weight. They are even worst than the Clermont office. So far, the best pediatrician in the area i’ve been to is Harborview!
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July 2022 by Ashley Kaufman
How do you make your children their doctors appointments when the phone doesn't work when you call.... Ridiculous!
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February 2022 by Meg Spcr
my son took a covid test from the car. waited an hour in the parking lot, finally called to find out if they had the results and was told they forgot we were out there and to come in... same visit was told a double ear infection was just post nasal drip and left with nothing. went to another doc and was put on antibiotics immediately. don't recommend
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November 2021 by Hannah Elizabeth
Probably couldn’t find a worse pediatrician office if you tried. Lack of courtesy, professionalism, and compassion. Misdiagnoses, cancelled appointments without notice, no call backs, excessive wait times, unnecessary covid tests, false visit summary information, the list really does go on.
