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March 2024 by Pam VE
Beware, there is an senior man called Hank checking the tickets on the door that is s racist and discriminatory, I already had two extremely rude situations with him. Head office is aware. He just let a non Hispanic woman pass without even checking her bags, but made me count my items and mentioned I better not be having anything hidden in between the cart. I am apalled by the racist comments of this employee. I Will cancel my membership.
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February 2024 by George Schreck
Shelves missing alot of product, terribly under staffed a registers. Staff that was present was very helpful and friendly
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February 2024 by S. L.
Why are the prices in this BJ's much higher than others? Searched up online and almost every product has a higher price here. Prices can go higher up to 10 dollars per item.
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December 2023 by mark torsiello
I was at your store during Christmas and it was my first time in a BJ’s I’m from Manahawkin NJ and was up in the butler store for the holiday. The store was immaculate very organized and carts that actually rolled. After shopping and was online a young lady Gina took care of my order and she was so polite and pleasant something I never experienced from any store in the last 20 years. Thank you to BJ’s for having quality workers in your store . I’m going to sign up In Manahawkin bj’s I hope the service is as good as in Butler
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December 2023 by Kizo
BJ’s is nice place to go for walk / shopping etc….. just avoid this BJ’s in Riverdale as this one is sorry to say big miserable spot, employees are disrespectful, unprofessional, rude, total 0 customer service. Lady’s at the registers looks like someone is forcing them to be there and work , Customer service desk employees it’s sad to say customer service when all that they do have nothing to do with customers. This BJ’s is huge disappointment for anyone who expect nothing but smile and normal customer service which is nothing els but be polite and happy while working. Here in this Riverdale BJ’s polite / normal and smile looks like hade never existed !
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December 2023 by Rodney
I think the deli department has an incel probably based on how one of the men behind the counter was interacting with a female patron. She asked for plain ham and he barked back "what does that mean? We have all sorts of ham, what do you mean by plain?"She then asked for a pound and a quarter of the plain ham and he asked "so you mean 20 ounces?" Then he proceeded to "air math" adding 16 ounces plus another 4 ounces. A complete moron if you ask me, I doubt he'd try that with a male customer. This happened on Sunday December 10th.The same derp gave us peppered ham instead of peppered turkey. Too bad we didn't notice until we go home.
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December 2023 by Robert Vitale
Recently bought 6 pack of so called fresh rolls.i brought them home and on back of bag there there was a hole with mouse bites in the bread.6 dollars in the garbage. C heck your items before you purchase.
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September 2023 by Silver Surfer “Silver Surfer Now” Now
Recently I purchased several baked goods here. The first was a package of apple turnovers. What I was unaware of, was that BJ's no longer puts apples in their turnovers. What the put in is a tiny amount of apples diced so small (smaller than you dice an onion for comparison) it's impossible to determine if that's what they are. There was so little filling in the turnover, I took it out and put it another turnover. It's amazing, but the double filled turnover was still just about empty. My othet purchase was their miniature brownies. The amount of sugar in these was sickening. Though, I suspect it's actually high fructose corn syrup. I wound up throwing both of them out. If you have access to a good bakery, I would go there.
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July 2023 by George Richardson
Found everything I was looking for. Great bakery and fresh produce. Price's not bad. ?
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June 2023 by John Hagin
Store is great. Deli is slow, we usually place an online order on Sundays and it typically takes then 2-3 hours to fill.
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June 2023 by Phil B.
First off the deli guys were great, Quick, competent and courteous. Next issue, When is the RX eyeglass dept ever open, Every time I go there its not open. While there today around 3:30 this announcement comes over the PA system over and over and over again for the membership dept to pick up the phone, All the while there are three women leaning on the counter yacking and having a good time, They looked like the three stooges doing their comedy act. They would have heard the announcement if they weren't so loud.
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May 2023 by Luna C.
Deli department order from your mobile has been out for over a week lately even then when it works you could order it in the morning and your orders are not ready they turn it off and the people in that deli department they asked for 10 cold cuts and nobody knows how to cut them horrible place
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April 2023 by Grace Ksheboon
Debbie at the door is a very disrespectful person, NO MANNERS whatsoever. She’s an old woman and I’m a young lady that was raised to respect her elders, so for me to know more manners than her must say a lot. I’m at BJ’s at least once a week. Sad that a place like BJ’s that has people going in there constantly can have such low life people greeting & saying bye to people. It’s a shame actually. If I can leave this review with zero stars I would.
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March 2023 by Fausto Mora
After paying on the BJ's app. Was on line for 17 minutes,when got to the exit the person working at the gate did not have the scanner.Have to go back in line To customer service counter for another 20 minutes (only one person working customer service)To find out that I have to go back in line toget o
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March 2023 by Kiro Sama
I love how Susana treats her clients and like the decorations of the cakes because they look super good. They have a lot of variety, I've been to other bjs and they don't have the same as in this one. So I don't mind driving 1 hour to come here for the cake this bjs have. I also like the effort she puts on her cakes and cookies, and I always take a lot for the whole week.
