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January 2024 by Charles Maschi
Everyone there is very helpful and professional. I would have given 5 Stars, if not for the ATM facing the rear of the building, i used it the other night, and I did not feel at all safe.
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December 2023 by Marcella V.
I tried very hard not to rate this location considering I come here often and was giving them the benefit of the doubt. But every day it’s something small! Considering the number of accounts we have, the years in business and the weekly branch visits, you would think they’d know by now it is not fraud. Save yourself the time if you can and visit the Chase location that’s 5 min away.
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August 2023 by Ed Diamond
Rick the AB was excellent. He was very patient and professional.I will definitely bank with Chase because of employees Ike Rick
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May 2023 by Gabrielle
i just had the best experience there !! we worked with simon and matt and the new guy - Gus ! Everyone was so kind and friendly and accommodating! looking forward to do banking with chase
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February 2023 by Christopher Crissien
ATM NEVER able to dispense cash. What's the point of having one. Oakland Chase 100%
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October 2022 by Alex Fox
I’ve been to this chase bank at least three times in the past month and on all three occasions ATM is out of order. And there is no second ATM in the inside because the bank has been updated since 1969. I live right down the street from this bank and I’d rather drive to the one in Pequannock New Jersey because at least I know their equipment works and they have more than one ATM in case one does not. They Desperately need to update this branch location .
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August 2022 by Ivan Slyvnyi
I like this place. Thank you guys for hardworking. Always pleasure to use this Chase branch.
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April 2022 by Brad G.
The ATM at this branch is in the back of the building and not visible to the road. It is a dangerous location to get cash.
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January 2022 by Jim Freda
Went in today to open up a business account they told me they can’t do it without an appointment because they’re extremely busy. No one was in the bank, nobody was in the drive-through and one of the employees were surfing the Internet. Guess they don’t need the business
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December 2021 by Aileen Kiter
Horrible experience with a new business account. Moving the money to another account as soon as possible. Representatives here were unable to help remedy things. Truly incredible that an institution this large has such poor customer service.
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December 2021 by Henry O.
Gotta love their Halloween decorations at this location… Walked into spiderwebs trying to use the ATM.
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December 2021 by Miss May
Waited outside for an hour and 30 minutes to be helped at desk. They took down my name and number and sent me out to my car to wait for a phone call. Went inside 3 times to see what the delay is and seen 2 different people being helped that went in after me. This bank has horrible customer service, I would give this bank negative stars if they existed because they aren't even worthy of 1 star!
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November 2021 by That D.
FIX YOUR GODDAMN ATM!!! Its not just this one, most of the bank ATMs in this area don't work. Remind me why I bank here again? Time for a switch.
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October 2021 by HenReviews
Gotta love their Halloween decorations at this location… Walked into spiderwebs trying to use the ATM.
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October 2021 by Ruth Vitale
I agree with ehat one customer said about Matt. I was there recrntly to put something in my deposit box and had trouble entrring my pin # . He was very patient and professional.
