Family Carpets provides a seamless carpet buying experience, making customers feel like family from the moment they walk in. Customers appreciate the friendly service, with staff like Alex offering helpful guidance and ensuring a wide selection of options. The team is known for their quick and efficient installation, often completing jobs in under an hour while maintaining a clean work area. Many customers have returned multiple times over the years, trusting the business for quality materials and reliable service. The owner, Brian, is praised for being straightforward and honest about service timelines and personal situations, which builds trust. If issues arise, such as bubbles in the carpet, the team promptly addresses them and ensures customer satisfaction. Overall, families highly recommend Family Carpets for their professional service, quality products, and the personal touch that makes every customer feel valued.
Highly recommend them, am very impressed with the work. The sons have taken over the family business now and the work is still just as good as before. Prices seem okay for what they are. Very friendly, fast responses, quick work.
February 2024
Family Carpets made the carpet buying experience flawless! From the moment I walked through the doors I felt like family! Alex greeted me and walked me through all of my options as I was looking for a runner. They gave me a great deal and installed it ASAP! I would reccomend these guys to anyone!
September 2023
Been coming here for 8 years and highly satisfied with the service and quality materials. You truly feel like family the way your taken care of.