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“My bad for not getting the name of the super helpful woman who works there. I was there at approx 2:30 in the afternoon. She obviously takes pride in her work and treats people with respect, as if she were the owner of that business. At times over the years when I impressed a customer with hard work and respect, they have said "where did you find HIM?", meant in a complimentary way. Hey USPS, where did you find HER!?”
“This is the best post office ever! We are so lucky to have this amazing post office in our town! Bindu and Ferdi are such dedicated, hard working postal workers who really care about helping the customers. I always go here for all of my mailing needs and will continue to do so. Keep up the great work!”
“I go here almost daily with 5-15 packages and the staff is amazing. Everything is prepaid and they scan it in and give me a receipt no problem. I’ve had my son or parents drop stuff off for me and they treat them just as nice. Anytime I have questions they are happy to help and explain what needs to be purchased to ship my items the correct way. I’ve gone to a lot of post offices in the area and Mahwah is hands down the nicest and most informative.”
“It’s always a good experience here she is always very helpful and polite. Totally the opposite from the main post office at Pompton Plains crossroad Wayne. Where they are rude.”
“I called Montville post office today for a question that I know was a shot in the dark. The gentleman that answered the phone went above and beyond
I cannot say how impressed I am with the level of service. Kudos keep it up the postal service needs more like you.”
“My wife went to the post office to get both of our kids their first passports. They received amazing service, and were in and out within 30 minutes. The staff is incredibly pleasant and efficient, and took the time to patiently explain everything. We live in town, so we know how great this post office is, but if you need a passport, it’s worth the drive to get one here.”
8:30AM - 5PM
190 Newark Pompton Turnpike, Pequannock
Post Offices
“All of the staff there are absolutely the best. Specially NOELL ! They're all very kind and helpful and I've never had any problems, no matter how busy they are. Noell is extraordinary though. She always apologizes for the wait, even if there are only a few in line. She is thorough, friendly, helpful, kind and so sincere. She seems to LOVE helping people. We are SO very lucky to have her in our great post office of Ringwood NJ”
“They have exemplary customer service when I stop by in person, but I do keep getting other people’s mail. Also, the town isn’t all that big, if they set out at 07:10 to do their route(s), then why is it that In almost 10 hours it hasn’t arrived. I live not even 2 minutes away. Aside from that, they’re a grade A post office.”
8:30AM - 5PM
50 US-46, Pine Brook
Post Offices
“I have been here multiple times, and this is hands up the best post office. I drive 20 minutes to come do what I need to do here, instead of going to where I live in Newark, NJ where they are rude, nasty and make you wait too long.”
“My mailman Agit and the post office employee Marsha went all the way to help me with getting my package. I missed the delivery and went to the post office to check if it's still possible to pick it up the day before 4th July. Marsha called Agit and he came back to my house second time and delivered the package. I'm truly grateful both of them for getting my package on time. It's a pleasure to deal with professionals, the people who literally would run an extra mile to help the customers. Thank you again.”
“I’m not sure if something changed but, I just left this post office and it couldn’t have been any easier. Mike the gentleman at the counter was super friendly and soft spoken. Great experience for me!”
8:30AM - 5:30PM
785 Franklin Ave, Franklin Lakes
Post Offices
“This is literally my favorite post office, with my favorite people. Carol, Dylan, and Mike are the sweetest and most welcoming group, and both my son and I adore them. Unlike other post offices with unhappy staff, this one is a pleasure to visit. I couldn't recommend it enough.”
“All the stars for John, who helped me with passport things today. Negative stars for the woman taking pictures for the passport and processing- she rolled her eyes and huffed when I had a question. In general she was super rude, and I was nothing but polite? If it had been busy I might have understood the frustration, but it wasn't and she didn't even try to help get my documents correct.”
“UPDATE ****
i guess they delayed mailing, but i was very convinced it was thrown out because the letters referred to below were dropped off at post office but she had received the letter i put in my mailbox. I’m very sorry Usps. Thank you…
i’m leaving the previous review as reference, the phone issues should be resolved, sorry again and thank yall so much… I’m sorry. Lol
First review I’ve ever made, and I am only doing it because the service was that terrible. Horrible phone experience. They threw away a letter that took me 3-4 hours to make for my gf. Don’t have time to go during their horrible business hours. I tried calling them to fix a mistake I made and waited for 45min on hold until it randomly hung up on me. Worst service i have experienced in my LIFE. Don’t believe i will ever use USPS again. They need to get ts fixed asap. Horrible service overall. if i could give 0 stars. I would. Threw out a very very very sentimentally valuable and un-replaceable letter. 0/5.”
“Judy is the only saving grace of this place. I only bring my packages here when she is on duty. She is fast, organized and knows her stuff. Unfortunately you can tell she is overworked and under appreciated. Last week she was on vacation and the whole place fell apart. The whole town was talking about it. I realize nowadays it’s hard to find people with a good work ethic but maybe they should reward people like Judy who work harder than what is required of them.”
“Frequent customer at this location and the guys upfront (Scott, Oswald, Eric) have been nothing short of a delight and respectful and very helpful each and every time. With that being said, some reactions and reviews here give a false impression of this office to the public and are only based on what I have witnessed as customers having a lack of courtesy towards the gentlemen and wanting to be immune to the USPS policies. Keep up the good work Wyckoff Post Office, and Thank You.”
8:30AM - 5PM
42 Preakness Shopping Center, Wayne
Post Offices
“I live closer to another post office but go out of my way specifically to go to this location because it's always quiet, fast, and has very friendly and courteous postal workers.”
“Michelle is the best!! The service here is always great and the staff are so respectful. I don’t understand what these other reviews are talking about, because the ladies here are extremely nice and helpful!”
“Always have had a good experience at this location. Didn't realize the Toxic Avenger Movie from the 1980s was filmed on Boonton, NJ with one scene filmed outside. See photo.(Not Real, just the scene from the Movie)”
10AM - 1PM 2 - 5PM
27 Rockland Ave, Hillburn
Post Offices
“Mrs. Moore the postal inspector in the new Providence location has been one of the nicest, most empathetic and helpful, she understood my issue and was able to resolve immediately. I’m forever grateful.”
“Not exactly what’s sure with all of the negative reviews. I go here pretty frequently to drop off clothing and I never have any issues with the staff. They are very fast and efficient at what they do. Don’t take what everyone says as the truth. I’ll be honest, I went in earlier today and a customer was incredibly rude after being told that she needed to make an appointment for something. She then stormed out and cursed the lady out while there were CHILDREN in the post office. It’s not the employees who are the problem, it’s the customers.”
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“We needed to send a package and Joe was so helpful. We are from the Netherlands and we have never seen such a beautiful vintage postbox wall. Just that is already worth a visit, but so is friendly Joe!”