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February 2024 by Catherine Cannella
Took my dog here after reading reviews and sadly twice I was very disappointed. I showed photo of what I was looking for. Mind you, it’s a cleaned up version of how she looked going in. I even asked if they wanted a copy of photo and was told it’s not needed.Worst part about this was I was being helped by the owner. We specifically spoke about what happened at prior visit and was assured my dog was in good hands with her.Was not offered a sorry, nothing.I’d rather drive further to get better service. Why tell a groomer what you want if they will cut your dog anyway they please?Stay away from this place. I gave it a second try after a bad cut and this time around was worse.Read the reviews!!! This place is terrible.
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February 2024 by Catherine C.
Took my dog here few times and sadly twice I was very disappointed. I showed photo of what I was looking for. Mind you, it's a cleaned up version of how she looked going in. I even asked if they wanted a copy of photo and was told it's not needed. Worst part about this was I was being helped by the owner. We specifically spoke about what happened at prior visit and was assured my dog was in good hands with her. Was not offered a sorry, nothing. I'd rather drive further to get better service. Why tell a groomer what you want if they will cut your dog anyway they please? Stay away from this place. I gave it a second try after a bad cut and this time around was worse. Read the reviews!!! This place is terrible.
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February 2024 by XxBeastxX 2
I called today grooming shopping to make a appointment to give my dog a bath and can you believe what they ask me...They asked me that they can't believe it's just for a bath when aksel hasn't been there for a while and he doesn't needed a haircut. They know that I took him there one time and they butchered him.Then he tells me that he doesn't have anything available That's why I stop taking my dog over there they are unbelievable these people.
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December 2023 by Chloe & David Ko
While our first time was a good experience, the second was not, which was last week. When I had picked up my dog, the cut wasn't exactly what I had asked for, so I went back inside to ask for a redo. They were accepting of my ask, but when I was handing off my dog to them, I noticed red marks on his private area. The groomer said they were razor burns because she used a new blade. While I understand this can happen, there was absolutely no apology or sympathy from the owner. Instead, his response was that because the groomer didn't notify him, he didn't know about it and couldn't tell me upon pick up. He said he'll talk to the groomer afterwards. The marks were not pretty and were on his private part. As a business owner who is responsible for their employees, isn't the first thing to do is apologize? Maybe razor burns can be common, but they are still unpleasant. The groomer was kind and made sure I left happy with the redo, but when I got home, I saw how unclean and choppy the cut was in some areas, around his jaw and torso. And nails uncut! I called to check if the nail cutting was included, and they said yes. They asked if I wanted to bring in my dog again, but no way I was going back. While they were sure their groomer did cut the nails, the nails looked untouched. Even if they did cut them, they were still long to say they got trimmed.
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December 2023 by Christina DeSimone
Best pet groomer in the area. I’ve been taking my dog there for years. Says a great experience, never disappointed.
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November 2023 by Mini Bacca
I am extremely anger. They cut my dogs eye and throat last few time I went there. They tried covering it up with the little handkerchief on his neck. They make him stay 4 hours this is why. So they try to hide it. Charging me 120 dollars for my golden doodle I expect better service and honesty.
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November 2023 by Mariel Castro
Had a very good experience my first time taking my little poodle. They did a great job not entirely shaving her even though she had knots and she actually appeared pretty relaxed after I picked her up! Will be bringing her here again, so far I’m impressed with their service !
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October 2023 by Kaytlin A.
I take my husky to get a bath here and she always comes out looking pretty and smells great. The customer service is amazing.
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September 2023 by Madeline Church
First time there, everyone was extremely nice, especially Jenny The groomer. Very happy with the results, especially being done in a timely fashion.
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August 2023 by Vivian Martinez
Leah loves this place. She gets so happy to go! She knows that it’s time to get dolled up when we arrive there. I have only good things to say. The appointments are easy to make. They are on time and the take great care of your family pet! Leah loves to come home with her bows!
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July 2023 by Lissett Vargas
This is the best grooming shoppe I’ve taken my dog and I’ve been to several! He always looks great and fluffy, well groomed, and smells even better!!
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July 2023 by Michael Ayala
Flexible appointments and they always do a great job grooming my dog.
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May 2023 by Ralph G
U guys did such a great job on my 3 shiztus
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April 2023 by Nicole Torrone
The grooming shoppe is amazing. They really care about your dogs. Every time I go in, the staff are friendly and willing to answer any questions I have. Highly reccomend
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February 2023 by Justin Kuzak
They do a amazing job and staff is very nice. Definitely recommend this place.
