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May 2023 by Kezia Adamczyk
Just ran in to get New Balance sneakers for my sonThey are so helpful in store and nice. We found the sneakers right awayI also LOVE the variety of awesome shoes there
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March 2023 by Anon Ymous
Really glad to give these people my business when the short employee with a bad attitude wasn’t trusting enough and told me to put the shoes I was going to buy on the counter while I looked around. Transaction was around 3pm on Sunday march 12th. We ended up spending money on two pairs of shoes and a shirt, with an attitude like that she will lose a lot of business.
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February 2023 by erika a.
Experience was over the top. Dominique did an amazing job! She was super patient when it came to getting the right sizes I needed and informative with information that I was unsure of. I came in looking for something and left with exactly what I needed. Also buy the socks there, they are super comfy!! Will come again!!
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December 2022 by Amanda Lynn
Great customer service.
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December 2021 by Debi Coale
Staff was very helpful
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September 2020 by Colette Post
Kevin and company were awesome. They spent time with my son and we ended up with sneakers he loves. They were just awesome!
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January 2020 by Angelina R.
If I could give negative stars I would I worked here for over a years and was treated with nothing but harassment and unfair work environments. They do not care about employees. They do not care about your availability or anything of the nature. I was scheduled outside of my availability multiple times and punished for not being able to make shifts. In the interview they tell sales associates they make 4% commission on everything but that is far from the truth the only people to make commission are the manager and co manager who also make commission off their sales associates sales. They will pressure you to pressure people to buy things and if you don't make certain sales goals you can be written up. Ever wonder why they push socks and bags at you when you shop? It's because we are forced to. I was sent awful disrespectful texts from a manager and there was little to nothing done about it. Would not come here to shop or work.
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November 2019 by Esteban Arias
Good service
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October 2019 by Samantha Smith
Teresa at the Rockaway Mall Journeys is amazing!!! I came in looking for a pair of the Nightmare Before Christmas Jack and Sally slip-ons to wear for my Halloween wedding. She didn't have my size, so we left, but she found them for me at JourneysKids and actually ran through the mall to find my fiance and I to tell me she found them and bring us to the store. Amazing customer service and such a sweet gesture! Can't wait to wear the shoes on my wedding day ?
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June 2017 by Diana W.
I was looking for Toms shoes throughout the mall and two other stores did not have my size or style I wanted. We ended up at Journeys by recommendation of a staff member from another store. The staff at Journeys were awesome. They were fun! Brought me different selections IN MY SIZE. It was a fun filled experience. They thanked my husband and I for giving them a fun experience, but they were professional yet made it enjoyable to shop there. Thanks ladies!!
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July 2016 by Spencer Duncan
these sales people are hungry. hope they enjoy putting back all the merchandise they tossed in front of you
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August 2011 by Joseph Shade
Check out the new socks every time you go. There is always something new and interesting.