Public Storage in Rockaway offers convenient, affordable storage options with no obligation or fees for reservations. Customers can choose the online eRental to skip the counter and access their units directly. The location is known for its friendly and professional staff, especially Dawn, who is highly praised for her respectful, courteous, and helpful service. Customers appreciate the clean and well-maintained property, and many mention that Dawn and other staff members go above and beyond to assist, whether by helping find the right storage size or saving money through transfers. The location has built a reputation for excellent customer service over nearly 50 years, making the storage process easier and more pleasant for customers. Overall, it is a trusted neighborhood storage facility with attentive staff and a commitment to customer satisfaction.
The location and space is perfect for my needs but so were a couple other places nearby. When I met Dawn, I knew I’d rent the space here. She was polite, well-informed about the space and just so pleasant to do business with! Thank you Dawn!!
September 2025
Thanks to dawn for getting me the best rate on my unit. I truly appreciate the help!!!
August 2025
Gloria made my move in seamless! She directed me to unit + gave me a quick tutorial on using the app. Much appreciated!
