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February 2024 by Helene OFlaherty
The guys here are always super nice.
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October 2023 by Paul Miceli
This station has BAD gas!! Shortly after I filled up with premium my check engine light came on and the car had reduced power. Turns out I had to replace my high pressure fuel pump and sensor because of contaminated gas! Don’t go here! Cost me over 1k to fix my Audi.
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September 2023 by Sean Doran
Fuel is contaminated or watered down. Stay away!!
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August 2023 by Zhen Vivian
On 08/09/23 I drove to Shell Rockaway located at 8 Greenpond Rd,Rockaway NJ 078656 to pump gas.The gas was pumped by the Shell employee as New Jersey is the state where you cannot pump your own gas.The gas tank of my car was almost empty when I was there.So I asked theShell staff to pump $50 premium gas for me.Few minutes after pumping the gas, my car stopped working.I had to pull over and called the emergency road service.My vehicle was purchased brand new last year and it comes with a 4 years warranty.I was not sure what was going on with the car.So I called my dealer, the tow truck arrived and towed my vehicle to Aucra.The technician from dealership inspected the vehicle and generated a report for me.In the report, it was shown that the green fluid coming out from the gas tank was not fuel.Please find the photo attached to see what the green fluid looks like.Since the car was purchased brand new and it did not have any issue in the past, it is believed that the issue was caused by the gas.We called Shell corporate to report it and they asked us to contact the gas station as it is independent owned. We called the gas station and was told to call the manager. Manager never call back.It is very frustrating and time consuming.Looking to seek legal advices.Please see the photo for the green fluid.
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August 2023 by wng3828
Car breakdown less than 1 mins after leaving this gas station. Vehicle was towed and inspected. Fuel was not gas, was watery liquid. Can’t get hold to manager. Reported to Consumer Fair today
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August 2023 by St Z
This gas station sold contaminated fuel that broke my car
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November 2022 by Peter Koza
Stopped late at night to fill up because I was on E. Only had a $5 on me as my wallet was lost. Handed the guy the 5, my car has a 10 gallon tank so the gallon plus was more than enough to get me home. I know $5 isn’t much but it was what I had and the attendant took the bill, pretended to put gas in my car and then went inside. When I went to the door he laughed at me closed the door and locked it. I had to call a friend at 2am to pick up some cash just so I could make it home. Not only did the guy steal from me he basically left me stranded. Never stopping here again
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March 2022 by Julia Y. Payne
This place would not accept my fuel rewards and would not let me input my Alt ID which I’m sure if against corporate policy. I’ll be emailing corporate and getting my points, especially with gas price over $5 now.
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February 2022 by Nicole J Rossetti
Not safe!! The man working there GRABBED AND KISSED ME in broad daylight with other people around totally against my will. Between the assault, objectification, AND the rise in covid numbers, I was extremely uncomfortable all day at work after visiting this establishment for a simple errand. I'm sad to say I wouldn't let any woman I know go there alone, if at all, it was really frightening. Please stay away!
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April 2021 by Antonio Maggiore
On 04/03/2021, I went to this Shell station in reserve. When we stopped at the pump, the attendant approached my car without a mask. My concern is that me, my wife, and our Don are all high risk individuals with regard to coronavirus. We were all wearing masks and I asked the attendant if he could wear a mask. His reply was “no” and he told me to go get gas across the street. I got out of the car in disbelief and I asked to speak with the station manager. His reply was that “there is no manager”. I left and tried calling the station to speak with someone but the call goes right to a fax machine. I will continue to pursue this. Unbelievable!!!I was refused service because I politely and respectfully asked the attendant to wear a mask as he was less than two feet away from my wife without a mask.To be continued...
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March 2021 by Drew Rowley 973
Gas station is ok the Station is clean and the guy is friendly but the guy had is mask under us nose
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March 2020 by Devon Tirney
The charged me an extra $50 when they said my card wasn't working. This place is the worst, do NOT go here. They will steal your money.
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October 2018 by R C
Okay gas station, customer service is okay....bathroom was decent surprisingly clean. Gas prices were a bit steep.
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October 2018 by Melanie Bonsignore
Employee stands outside saying they will help you with gas pump. When you put in the credit card it won't work. Then he "helps" you. ..and says your card won't work...but the # is active in the pump. Then they charge you. ..after they tell you your card won't work.
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October 2018 by Kadir Cayboylu
Most expensive gas station in the area. Terrible service.
