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July 2023 by Mary E Hobbs
Clean & spacious retail space. Eric was an excellent brand representative who took the time to listen to my sleep needs; we then tried every mattress & discussed pros/cons against my needs. Easy purchase process. Effortless & timely delivery process. Love my new mattress!
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July 2023 by Kelly H.
If I could give a negative review for a bed I would. I will make it a point to share my disgust with this company on any platform available and yet clearly there is no one in corporate or any higher ups that care. Sleep Number sells overpriced sub par products. The customer service is rude and clueless.Bed is broken for the FOURTH time in THREE YEARS. They keep "replacing" the same two parts. I guess coming to the realization that its a defective bed is too complex of a concept for any of them to grasp. Beyond unacceptable that I paid this much to have countless sleepless nights on a deflated sunken in "bed". The latest is that now they cant follow simple directions that service calls cannot come through our community until after 8am. So now its my fault and they cant manage to send someone ANYTIME after 8am because of our geographic location. Sleep Number is a disgrace and a total scam
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April 2023 by Luisa F
I don’t know how this location has 4 stars, anyone who rated them must have shopped online. The tall older woman who works at this location is about the nastiest sales representative I have ever encountered. You can’t tell if she hates her life or just her job. This woman was extremely rude and arrogant when we went in to try a mattress we were interested in purchasing. Instead we were berated and humiliated because “she wasn’t getting anything out of this interaction” since we were shopping online. Save yourself a lot of time and trouble, do not go to this location. Better than to deal with such a miserable human being.
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June 2022 by Erica LD
The sales rep was amazing and super knowledgeable! Would highly recommend if you need a mattress. You get a better experience vs. Traditional furniture stores.
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May 2022 by Kevin Marshalek
WORST MATTRESS I HAVE EVER LAID IN. SCAM ON FREE 100 NIGHT TRIAL CAUSE YOUR GOING TO PAY FOR SHIPPING AND MY SALES REP NEVER SAID ANYTHING ABOUT $400+ SHIPPING CHARGE. CUSTOMER SERVICE IS HORRIBLE. WOREST EXPERIENCE EVER.
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February 2022 by Alex Feldman
Great customer service worked me to find my Goldilocks mattress the one that was not too soft not to hard just right. If you visit the store ask for Adam S.
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January 2022 by Sage Stuart
5 stars to Adam, the manager who went above and beyond to ensure that an issue with my financing was corrected. He was thorough, incredibly helpful, and kept me updated during the process. Very nice, knowledgeable, and compassionate!
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November 2021 by Diane Rose
The staff here are knowledgeable and helpful.All of our questions were answered with candor.They made our decision easier and we left feeling excited for our bed to arrive.
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November 2021 by Laura Lewis
Great customer service and very knowledgeable. Store was extremely clean. Adam was great to work with.
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August 2021 by Arthur Carlucci
Our visit to the store was both pleasant and informative. We learned a great deal about the sleep number bed when we visited the store. All our questions were answered and we weren't pressured at all. Even though we had no intention of buying this product, we were convinced it could help both of us for very different reasons. We therefore ordered the bed.
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August 2021 by Eva Irby
Our Representative Adam was knowledgeable and patient. We appreciate all the information he provided, about the app and many beneficial functions.We are Excited to receive our product. Thank you
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May 2021 by Donna Stoltz-Allgaier
I've owned a sleep number bed and pillows for nearly all my adult life through four pregnancies, L4/L5 disc herniation with subsequent TLIF fusion, and many other nights in between. My bed has supported me flawlessly through it all. I stopped in to replace a pillow that had flattened over time and I had feebly attempted to find a replacement elsewhere with no luck. The beds and pillows are second to none in my book. Love my newest pillow ?
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February 2021 by C P
Terrible experience at the store with extremely rude and arrogant salesperson and i will not consider another sleep number mattress. It seems that the same sales person is mentioned in another review.
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December 2020 by chris peterson
Wifey got a pillow
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October 2020 by Pamela Michaluk
Very helpful and finally getting the bed I've wanted for a long time
