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March 2022 by Heather Grzech
Just want to say if you have them resize a ring or do any kind of work on it double check the stone. I live 2 hours away and noticed that the stone was chipped I guess part of it was my fault for not checking but I trusted them. So disappointed the warranty is 30 days but does not cover the stone.
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March 2021 by Mike Hiler
Very nice people. They take care of any issues you may have.
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December 2020 by Kushdaddy Ortiz
I went there today looking for something special for my wife's birthday it had to be special bc she just lost her dad so I wanted to get a locket to put his picture in the sales lady was very pleasant and did all she could do to make sure I walked away with the locket I was looking for thank you so much my wife loves it couldn't have done it without you may god bless you for all you did for me....
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January 2020 by Tiffany Peer
GREAT customer service, excellent selection and repairs are quick. I don't go anywhere else for fine jewelry.
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October 2019 by Samantha Weiss
Do not shop here! They scammed a friend into buying a ring for thousands over their budget. Then when they got it appraised and it was only worth 1/4 of what they paid. AND then my dad bought a ring and they charged his card twice.
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September 2019 by Gladis Moreno
They’re not trustworthy
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April 2019 by Brian Moffatt
Buyer beware. I've bought jewelery from many different jewelers. This jeweler doesn't take returns. Only exchanges. The problem is that they don't tell you that at the time of purchase and the tiny sign they have is in a place away from the area where you pay so you don't know. Another thing and this is the sleaziest practice of all is they give you a 70% discount to purchase but if you return they don't give you the same discount on the exchange piece so essentially they rip you off for 30-40 percent. Really sleazy. I bought 2 items totalling a couple k with a marked price before the discounts of 7k. I guess I'll chat with them in front of a judge.
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January 2019 by Adam W.
White diamond jewelry was absolutely amazing I bought my wife's engagement ring wedding ring and my wedding band there they were very helpful. At first didn't find what I wanted for my wife and they went all the way to New York got me stuff and brought it back the next day. When I needed to have it at a certain time and it was sooner than what they could do they figured it out and got it to me the timeframe that I needed.
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January 2019 by Gary Rinelli
Nice place to shop clean friendly employees
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January 2019 by Sinclair Baker
Amazing rings
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November 2018 by Anna Philhower
Definitely avoid. Extremely poor customer service. Does not have fair policy for layaway. Money is not returned even if you are no longer interested in merchandise. No written policy that can be seen. Buyer beware!
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September 2018 by Rob Junkermeier
Came here twice for a watch sizing after the nearby watch store closed. Quick and cheap and friendly staff
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August 2018 by Israel Juarez
I only wanted my rings resized, now I need to take them somewhere else to fix that.... I won't trust them again.
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July 2018 by Eric Torbeck
Nice place
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August 2017 by Amy V.
AVOID AT ALL COSTS! My fiance and I had a nightmare experience at this store, and I do not want any other couple to have to go through what we went through here. My fiance first purchased our engagement ring at this store. The box they gave him was atrocious- even had the "made in china" sticker on the top of it. The ring was also poor quality and I knew it would not last (I had done countless hours of research, consulted with my engaged and married friends, and checked with a friend that is a jeweler). My fiance went back to the store to exchange the ring for a sturdier stone, and he was COMPLETELY ripped off. They provided no certification of the so called diamond they were selling, and they absolutely refused to refund him for 2 days because "the manager was not around." Never have I ever been to a store where they could not refund you, and this was a large amount of money. In addition, the employee at this store named Dean was immature, rude, and completely dismissive of the situation. Please go to a trustworthy store with friendly employees when you go to buy the ring of your lifetime!
