Eastern Marketing Corporation is a distributor of Luxury Appliances, offering a wide range of brands such as Bertazzoni, Blomberg, Plum, Vent a Hood, and XO. Their showroom is open to both trade and consumers, providing an inspiring shopping experience. Customer service is a top priority for Eastern Marketing. They have a factory-certified service team that is dedicated to supporting customers before and after the sale. Reviewers have praised the outstanding service they received, particularly from their service coordinators Paul and Russ, as well as their technicians Mak, Seamarre, and Seamarre Swaby. Customers have highlighted the responsiveness, transparency, and expertise of the Eastern Marketing team. They have gone above and beyond to address issues, extend warranties, and ensure a smooth repair process. Reviewers have appreciated the technicians' attention to detail, thorough diagnoses, and their willingness to clean up after completing the repairs. Overall, Eastern Marketing has earned a reputation for providing excellent customer service and high-quality products. Their commitment to customer satisfaction is evident in the positive reviews they have received.
John was my repairman. He fixed the problem in 30 minutes. He was friendly, polite & knowledgeable. Thanks John!
April 2026
Excellent experience with their customer service. Prompt, kind and individual service. I was thrilled with the outcome. Shoutout to the manager that helped resolve everything. Thanks very much
March 2026
It is always such a pleasure working with Danielle! She consistently goes above and beyond, and her positive attitude makes a world of difference. Five stars!
