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November 2023 by Jeremiah Perez
I would like to start off by saying that Automotive Magic is the best mechanic shop I ever been to, they took care of my baby like it was a Lamborghini. That has been my problem with other mechanics they never diagnosed my car like they wanted to fix the problems afterwards. I would have never known my car had all these problems with any other place. All I ask for is honesty and professionalism that's what I received at Automotive Magic, they did a fantastic job with my car, she's riding like new. The prices were shocking at first but it wasn't their fault so many things needed fixing, she's a older car and it was mostly wear and tear . Worth keeping. Thank you guys for all your hardwork and detailed process. I could go on more but I think you guys get the picture. I totally recommend if you're serious about fixing your car.
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October 2023 by Ryan Herbst
I got a call a few weeks ago from Lauren following up on the deferred work of my Civic. She informed me of what was coming up and (predictably) due. I knew I needed tires... I got things scheduled for a few weeks later, which was yesterday! Last Wednesday Lauren called me again and we got my services confirmed and an estimate of $1500. All my work got done and the final bill was $1403, and I'm stoked! They keep track of all my service so I don't have to (don't ask me what I got done- they know so I don't have to). My car runs smooth again, I got an honest assessment of what would be coming up and when (I hear a thud from my clutch and Pete says it's got a bit of time until it needs to be replaced). Ben found tires less than I did, Lauren was caring and knowledgeable, and Pete did a great job! Thanks Automotive Magic for keeping me on the road safe and happy!
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October 2023 by lynda hartmann
My Jeep Wrangler needed a new head gasket and manifold. Ben and the team provided first class service from the time I called for an appointment, to the day of pickup. They are friendly, communicate with updates and genuinely treat you like they want your business. My Jeep is running like new again. Thanks Automotive Magic!
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August 2023 by Devin V
Brought the car in for a 100,000 mile service as well as a shake I had at highway speed. Authorized some work and found some line items that I didn't need on the bill. When I double checked some of those line items they were not completed. My concern was that if they are not detail oriented enough to notice the small things, than why or how could I trust the larger repairs to be done with anymore care.UPDATE: I was called by owner and the details of my issues were reviewed. A plan was put in place to correct an understandable issue. Things do happen and the response to those issues is what matters, Sean made the effort to correct them. This is how business should be done.Services: Tires
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June 2023 by Jason Worthington
Fantastic communication and follow up. Excellent team and high quality service. Honest, reliable and quick.
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March 2023 by Morbit Tazmagoria
Was recommended to Automotive Magic by my employer who uses them for the company vans. I scheduled an appointment for an estimate and spend the entire hour of my lunch break there while they looked at my truck on a lift. They take down my number and say they'll call with estimate. A week later no call so I get an estimate from another guy who doesn't even need to get it on a lift to see the issue and gives me an estimate within 2 minutes. I wait another week to see if AM will call me back but no call. I go with the other guy and estimate was exact, repair was done quickly. Almost a year later Automotive Magic still has not called me with the estimate.
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March 2023 by Anthony
This place is great!! They take care of my work truck and they're super friendly and very good at what they do. Would highly recommend
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February 2023 by Jeff McKeon
I've done IT work for this business and through that work have gotten to know the owner and his staff quite well. I've seen the inner workings on how they and their management run the business and they are extremely customer focused. They are constantly trying to improve every aspect of how they do things.They service all my vehicles.Service: Transmission
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January 2023 by Steel Penn
I am hard to please and very picky. Shawn and his staff operate on a higher level of service then you will find at other mechanics. From the customer service to the thorough explanation of what was needed to be done, the attention to detail was clear and appreciated.We would not hesitate to contact Automotive Magic in the future for both our company and personal vehicles.Services: Electrical repair
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January 2023 by Lenny Ayzenshtat
Good experience the last two times I have been here. I will return.I wish they would open at 7 am making it easier to schedule around work.
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December 2022 by Steel Penn Deck & Docks
I am hard to please and very picky. Shawn and his staff operate on a higher level of service then you will find at other mechanics. From the customer service to the thorough explanation of what was needed to be done, the attention to detail was clear and appreciated.We would not hesitate to contact Automotive Magic in the future for both our company and personal vehicles.Services: Electrical repair
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December 2022 by Rachel G.
As a first time customer, I scheduled an appointment for an oil change and chose this business out of convenience because they offered online appointments and had good reviews. I noted I just needed an oil change on the online intake form as well as on the drop off envelope when I brought my car in after hours. At first I was impressed with the quick scheduling (next day service) and text updates/reminders this morning during my appointment slot. I was then sent an inspection report of all their findings that needed future or immediate attention as well as everything that was in good working order (I didn't ask for this, just an oil change). I called to ask for a quote on everything they were recommending since some of the report findings were concerning, which I received quickly. I assumed the oil change I requested was complete by this point and it was just a matter of looking at all the other issues and making a decision on next steps. I asked that they include the oil change service on the quote for my visibility and they did. When I started reviewing the quote I almost fell out of my chair when I saw the oil change at the top of the estimate. How in the world does it cost $166 for an oil change?! I've NEVER paid this amount for a single service in the 12+ years I've owned this car, not even at a dealership. I drive a 2009 Toyota Yaris with less than 100K miles, not an SUV, truck, or luxury car... a Yaris. At most I've paid $75 and even that was on the high end. Once I saw the cost of the oil change and paid, I decided I will never return to Automotive Magic or recommend them to anyone. The cost of the service was outrageous. I believe there are some things listed on their report that need attention, but I'll never give any more money to this business after feeling completely ripped off. I know a few garages up the road from me that are reputable, reasonably priced, and have done great work in the past on my car, they just don't have the online convenience which I can deal with from now on if price gouging is the alternative.
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November 2022 by AmyLynn Netti
What a great place! Every worker there was so helpful and friendly. I can't say enough good things. They even gave me a follow up call a week or so after to make sure we were satisfied! That's good customer service right there. They did a great job with our car and I don't think we will trust anyone else from here on out. Bonus points for the fact that they donated to our local Breast Cancer fundraiser AAANNNDDD the owner (I think it was one of the owners... if not it was a manager) spent the whole day at the fundraiser in the kitchen flipping pancakes. Class act all around!
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November 2022 by Faye Gregory-Yuppa
Hats off to Shawn and his team at Automotive Magic...we have depended on them for service to our vehicles for several years. Always knowledgeable, trustworthy and friendly. Keep up the good work and client-friendly focus. Thank you.Services: Auto maintenance
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October 2022 by Karen Smith
"Local" shop that recently had a Grand Opening - thought I'd give them a try...My vehicle was sluggish when hitting the gas pedal. They recommended a differential/transfer case fluid change. WOW!~~~~I test drove my 2010 Jeep Cherokee Laredo up Mase Mtn/Rt. 15 North ~ drove like a new vehicle!~ So happy!~ I had been trying to get this problem addressed for years.Services: Vehicle maintenance
