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April 2024 by Naomi Moreira
Daniela and Des were so amazing. I applied for the carters credit card and they made the process smooth and easy. Thank you so much for all your help ?
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August 2023 by Jeremy Przyhocki
⭐⭐⭐⭐⭐
Had an incredible experience at Carters, all thanks to the amazing Daniela! (my bad if spelling is off) My mom accidentally misplaced her keys while shopping, and Daniela went above and beyond to help her find them. Her kindness and dedication made a stressful situation so much better. She truly cares about her customers and goes the extra mile to ensure their happiness. I highly recommend Carters for their outstanding service and the fantastic team, especially Daniela! Thank you for saving the day! ??
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March 2023 by Google user
Checked the store hours on Google before going here. It says it was open. Drove 10 miles to get there yesterday, and the store was permanently closed. A sign on the door said \\\"Look for our new location near Kohl's in February 2023.\\\" Well, February has 4 days left in it and the new store is nowhere to be found. Really aggravating experience.
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March 2023 by J B
Checked the store hours on Google before going here. It says it was open. Drove 10 miles to get there yesterday, and the store was permanently closed. A sign on the door said "Look for our new location near Kohl's in February 2023." Well, February has 4 days left in it and the new store is nowhere to be found. Really aggravating experience.
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September 2022 by Lauren R.
Beautiful store, staff always seems pleasant. Clothing always in order and everything clean and organized.
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September 2022 by Prateek Jain
Good collection and helpful staff
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March 2022 by Amanda C
This store is never open! They still post modified hours on their door. What clothing store is closed on Thursdays???? Covid has been going on 2 years now, if thats the excuse it's geting old!
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January 2022 by gail meny
I love that the store is not congested with too many racks & shelves but, still has a big selection of clothing❤
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December 2021 by Diane Hunt Freiburghaus
Negative experience with curbside pickup. Nasty personnel.
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November 2021 by Heather A.
Customer service is horrible!!! For a company that is in the business of selling children's clothing they have horrible customer service. I think it is safe to assume that probably half of the business is people buying gifts for people and when it comes to exchanging items for different sizes they make you feel like a criminal if you don't have a receipt. This store in Ledgewood especially has the worst sales associates. I had received an order sent to me and the size that was ordered is not what was sent in the package. After contacting customer service I was advised to go to the store and exchange because they did not have the size available online any longer. Upon going to the store I was given such a hard time because I did not have a receipt and the order was placed as a guest so there was no carter rewards account associated with the purchase. Isabella and "Cici" the unprofessional manager after arguing for 30 minutes magically were able to do an even exchange. Not customer service oriented at all. I would shop elsewhere!
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November 2021 by Beverly Redfearn
The store is small not many styles there in the store, but they can order for you with free delivery. The woman was very helpful. My grand daughter was able to try on her clothes. The sales people are very nice.
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October 2020 by CARMINA BROWN-JOHNSON
Had great sales and staff friendly.
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February 2020 by Candy Nunn
Fantastic selection, friendly sales staff and for $2.00 gift box and tissue. Great Value
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February 2020 by Camelia Dragoi
Great quality and excellent prices! Staff is very nice and always there to assist.
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January 2020 by Helen Marino
Excellent service
