-
March 2025 by Linda Threadgill
Worst experience ever, this person was attempting to do a job, we needed to transfer money internationally she kept asking us for a number she had clearly in front of her face. She could not find a swift key, we had 2 accounts this was not fun
-
February 2025 by maggie rose
Jermaine Green and his staff went above and beyond to help answer questions on an account and obtain pertinent paperwork on my mothers account that was extremely time consuming..
-
January 2025 by Yura Bae
Super satisfied and happy with the service. You’ve been a great help thank you so much Jermaine Green.
-
December 2024 by Eric M
ATM doesn’t work, is a security hazard. Go inside or to another branch. Hope Chase fixes their ATM.
-
December 2024 by Carlos J Gomez
Good service and nice people
-
July 2024 by James L Bushe
Went in for a notary they wanted me to make an appointment for 2hrs later. And there was no one in there/busy but he had the time to explain why I needed an appointment, approximately the same amount of time to do a SIMPLE notary definitely would not recommend this branch to anyone
-
October 2023 by Travis Howard
Terrible terrible terrible. Wife’s bad was stolen cc phone wallet etc and 1900 was used from my account and this bank told me they could not recover my funds. What is the point in a bank if they can not protect your money
-
September 2023 by Yaricel Lopez
I waited like 15 minutes to open a bank account. The service was great. very friendly financial advisor name Bruno. I would defenitely go back again if I need any help with banking services.
-
August 2023 by Doug
Inside staff was very friendly and helpful! 3 people working counter on Saturday made lines very short!
-
August 2023 by Christopher Mangarelli
The customer service at this location is abysmal.
-
March 2023 by Christopher Schultz
Edit: They've finally fixed the ATM and updated it with a new one. Changing review from 1 star to 4. I have not used the inside services.Original post: The ATM rarely accepts cash deposits. On multiple occasions I have come here to make cash deposits of varying amounts, sometimes 20s, sometimes 100s. The ATM will accept either none or some of your bills. I was there this past week to deposit three 100 dollar bills. All 3 bills were rejected. Two or three weeks ago, I attempted to deposit roughly twenty 20 dollar bills and the machine spit all but a couple back out. Literally the worst ATM I've ever used. You'd think a Chase Bank would have this fixed but clearly they don't. I work off hours, so I need an ATM that actually works that is close by. I've had to use a different location that is father away as of late. I have not used the inside services but based on the reviews, I think that's a good thing.
-
September 2022 by Edward Swaynos
Been trying to call branch for an hour…impossible to talk to a live person at branch
-
August 2022 by Guy Incognito
This is the 2nd night i tried to use the ATM and its empty and that helps nobody.
-
June 2022 by Loraine Edwards
You can't even get to talk to a banker in a more private environment; you have to take your personal business to the front/window where everyone gets to hear your personal business. They can't even put a stop automatic withdrawal on an account that you no longer do business with. They seem to be okay with the company keep taking your money even when you bring in the proof that money should no longer be taken out..
-
February 2022 by Joshua Babu
They only have one atm and it’s barely ever working. Have to drive 15 mins away anytime I wanna use the atm past open hours.
