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October 2023 by Travis Howard
Terrible terrible terrible. Wife’s bad was stolen cc phone wallet etc and 1900 was used from my account and this bank told me they could not recover my funds. What is the point in a bank if they can not protect your money
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September 2023 by Yaricel Lopez
I waited like 15 minutes to open a bank account. The service was great. very friendly financial advisor name Bruno. I would defenitely go back again if I need any help with banking services.
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August 2023 by Doug
Inside staff was very friendly and helpful! 3 people working counter on Saturday made lines very short!
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March 2023 by Christopher Schultz
Edit: They've finally fixed the ATM and updated it with a new one. Changing review from 1 star to 4. I have not used the inside services.Original post: The ATM rarely accepts cash deposits. On multiple occasions I have come here to make cash deposits of varying amounts, sometimes 20s, sometimes 100s. The ATM will accept either none or some of your bills. I was there this past week to deposit three 100 dollar bills. All 3 bills were rejected. Two or three weeks ago, I attempted to deposit roughly twenty 20 dollar bills and the machine spit all but a couple back out. Literally the worst ATM I've ever used. You'd think a Chase Bank would have this fixed but clearly they don't. I work off hours, so I need an ATM that actually works that is close by. I've had to use a different location that is father away as of late. I have not used the inside services but based on the reviews, I think that's a good thing.
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September 2022 by Edward Swaynos
Been trying to call branch for an hour…impossible to talk to a live person at branch
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June 2022 by Loraine Edwards
You can't even get to talk to a banker in a more private environment; you have to take your personal business to the front/window where everyone gets to hear your personal business. They can't even put a stop automatic withdrawal on an account that you no longer do business with. They seem to be okay with the company keep taking your money even when you bring in the proof that money should no longer be taken out..
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February 2022 by Joshua Babu
They only have one atm and it’s barely ever working. Have to drive 15 mins away anytime I wanna use the atm past open hours.
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December 2021 by Rob I.
Chase is a miserable company. I spoke on the phone with 2 associates and they would not work with me at all. This is why I do not bank with this awful bank.
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December 2021 by Naa Adzaa
Awful customer service, racial discrimination and ain’t never using there again
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December 2021 by Sreejith Kaimal
Understaffed & is not the right chase branch if you want something done. They kept asking me to find another branch even though I was there during my appointment window.
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October 2021 by john cartagena
decent bank, what ya see is what ya get
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September 2021 by Dawn Iadarola
Awful service, shouldn't even receive a star, my account was hacked and was told no one can help, all booked, need make appointment a week advance. Meanwhile my account I can't get in and someone had used my account number. ?, don't go chase avoid it
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June 2021 by Paolo Mussolini
Requiring customers and employees to wear masks when it's not required by law does not make sense security wise for a bank know what I mean?
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February 2021 by Wayne Ho
I agree with the other reviewers that this bank has the worst customer service. I'm out of town on vacation and needed to find a notary for a contract. After calling this branch and being informed there are three notaries who could help me, I drove 15 minutes to the branch, asked for a notary, and explained that I needed one page printed (because I'm on vacation). They said that they could not accept any emails and could not print any paper for me. Note that there were several printers around the branch and that there was only one other customer. I explained how important this document was, but they said they couldn't do it. I also explained that I'm personally a Chase customer and that my business has accounts with Chase. They again refused. I asked if there was someplace nearby that I could print the paper and come back. They said that they don't live around here and don't know any printing place. This is absolutely the worst customer service ever.
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February 2021 by Mark Sullivan
This is absolutely the worst bank EVER!! I came to make a cash deposit for my elderly mother. I wait in the drive through and then I’m told they do not accept cash deposits because I’m not on until account??? What kind of bank does not accept cash deposits?? I was told I could go to the post office to get a money order and come back. Again no regard for a customer’s time and the audacity to ask to go get a money order. I called my bank, and they accept cash deposits from anyone as long as there’s a deposit ticket. Save yourself aggravation and go bank elsewhere. This place is a joke. Plenty of other banks who will gladly accept your cash and value your time.
