Leslie's provides pool equipment, tech support, and chemical supplies. Customers report excellent, professional, and very helpful service. The staff is knowledgeable and offers great customer service, giving clear instructions from water analysis. They are fast with services like scheduling technicians or fixing equipment. The store maintains a well-kept stock of products. While prices can be high, the premium service is considered worth it. They assist with purchases, from saltwater conversion systems to specific chemicals, without overselling. Additional services include cost breakdowns for installation and help with carrying items. Their rewards program offers benefits like 5% back.