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March 2024 by Ashley Lamwers
Staff was incredible! Friendly and knowledgeable! Didn’t feel rushed or pressured! EVERY employee was helping looking for frames and even popped out sunglasses lens on a pair I wanted to see as glasses! They were enjoyable to spend time with and made me feel great with my decisions! Can’t wait to get my glasses back!!
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February 2024 by Liliana Aguirre
Natalia belen she did outstanding work with us we thanks her ❤️ and the eye doctor very professional
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February 2024 by David Lee
This is the best Visionworks and optometry office I’ve ever visited. I lucked out and was able to bang out my eye exam and get a new pair of glasses times 2 as there was a deal running where you get a pair 50% off when you buy one pair. Not a bad deal! Lastly, I was made to feel like I was their only customer, but I wasn’t. They got hammered while I was there. It seemed to be nonstop customers in and out of the store, but the chaotic busy spurt took nothing away from them making me feel like I was their only customer. This store is highly recommended.
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February 2024 by Thomas
Dr. Patel and her crew were amazing. I came in with my wife for her eye exam and they were very knowledgeable. I personally not even being the patient had a million questions- and they went above and beyond helping my wife and answering my million questions regarding their machines and general eye health. They were more than patient with us, constantly saying for us to take our time and ask any questions. This place is excellent. Staff, service, knowledge. HARD 5/5 STARS.THANK YOU!-Thomas and Ashley
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February 2024 by Robert Moore
Everyone was friendly and knowledgeable
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November 2023 by Krystle Marie
If I could leave no stars I would. You schedule an appointment to be seen nearly an hour after the appointment time. You want contacts wellllll you have to wait however long til they get trials in because they have nothing. In my whole life I've never been somewhere that isn't stocked. I have never had a problem going to an eye Dr and getting what I needed that day. Sorry excuse for an eye doctor. After this time I will not be coming back..
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November 2023 by Carol A.
Great service, nice selection of frames, easy to get appointment, prescription was just right.
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October 2023 by Cliff Bitecola
Every time I go to this vision works the girls are all awesome. Dr M really took the time to give me a recheck of my glasses and Cassie is always there to help me quickly and thoroughly. My glasses were not quite right and they reordered me two different pairs to make sure I was 100% happy with them. I've never had a better experience at an eye doctor then here. Thank you all!
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October 2023 by Patricia Vorel
Great experience at Visionworks! Each of the sales people were very helpful in explaining all the options for my glasses. They were also extremely patient with me helping me to decide on new frames for glasses & sunglasses. I never felt rushed.
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August 2023 by Lisa B.
I would suggest asking people where they go to get their glasses. This place clearly has their priorities messed up. Your needs wants and concerns are not a top priority, it's more about what their schedule is and how to get you out of their hair. The doctors, both of them were nice the first one was very frazzled. I was kind of in the dark about the whole procedure with my contacts and communication was not there. AT ALL. The staff was hit or miss most were kind, and helpful but others acted as if you were a pain in their ass and they were doing you a favor. My insurance paid for a portion of my exam, etc.. I think I will call my insurance company and see if I can go somewhere else next time. Not a fan.
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August 2023 by Carla Morales
Had my yearly check up. Doctor was very nice, friendly and informative. I appreciate how he took the time to explain step by step of my eye exam. Was able to choose new lenses as well. Thank you.
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July 2023 by Heather Rowan
Place was awesome. Doctor was very nice and explained everything as well as the ladies. They even helped me pick out my own eye glasses and told me which ones looked the best on me. Very professional. Glad I found them because I will be going to them from now on
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July 2023 by Dave Cobi
I went to Ledgewood Visionworks for the first time to get a new pair of prescription glasses. It was a the best experience, I had the pleasure of having Natalia help me find exactly what I wanted. She is the absolute best!!!
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June 2023 by Pa c.
I was there for 3.5 hours to get an exam. This issue I was told was their new computer system. No apology! They made a mistake on the dilation, so I had to go back, another two hours wasted. I had to get new lenses and they never gave me my old lenses. I paid $375 for them, they were mine and Amanda (who hung up on me), said the lab did it, was out of their control. I posted on the company site, Twitter and Facebook hoping someone from corporate would contact me. No matter how many times the store was asked to call me, they did not! They are doing nothing to fix their mistake! $375! I would strongly recommend finding another location in Succasunna, there are plenty of them around. Seems this location just doesn't care and takes your money.
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June 2023 by prettyfacemars
If I could leave negative starsI would leave -5! This is the worst of the worst. My very first appointment and I will never return!!! It took them over two hours of waiting before seeing the dr. And Iam not convinced she knew what she was doing herself. She seemed overwhelmed and distracted. The frame selection is disorganized and EVERY FRAME they carry are covered in finger prints where you can’t see if you like how they look, that is if you are brave enough to put them on your face. During the pretest the machines were not wiped down prior or after use. And on top of all that their frame selection is awful. Most of the frames are dainty with no real brands or options most of them look the same, cheap. Do yourself a favor and go somewhere else. I regret not going back to Sterling optical just because of the distance from where I was.
