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April 2025 by andrew wasicki
Worst customer service ever. Lost my debit card was told 5-7 days to get new one. I was leaving on a trip and they told me i would have the card before I left. 4 weeks later no card and no help. Don’t bother calling because apparently, no one can do anything to help you or knows what you can do. You’re better off keeping your money in your mattress. I’m completely disgusted with the whole experience.
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March 2025 by Lex Fadgen
Matt P and Irvin were extremely helpful for all my banking needs! Highly recommend this location.
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October 2024 by Juanjo Bobadilla
Today october 18th. At 9:15 am , i tried to do a transaction at this branch and a lady clerk came to me with her hand extended, i told her “good morning” twice and she stared at me angry and said “gime the card fast! Im taking care of the drivethru window aswell”
I was shocked of her attitude wich definatly feel is a big lack of respect.
evenThe person behind me mentioned how rude she was.
I was dressed as a construction worker but that shouldnt be a problem if i have all my money with you guys.
I have a business account with you guys, a personal checking ,my savings and also two CVs.
What else do i need to be treated with respect.
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August 2024 by Rubab Akhtar
Got a call from Darlene today regaurding my foreign currency pickup
No one told me at the time of purchase that if u dont pick up the currency it will be sent back . She was extremly rude . She needs to learn some manners and also needs training on how to talk to customers. She lkept saying if u dont take it soon they will take it back. I asked her who is they, she said i dont know. Then i asked how long can u hold the currency according to policy she said i dont know. Extremely incompetant woman . And then finally she said oh i have to go and hung up the call.
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February 2024 by gladys suarez
If i can give this “bank” a 0 i would.. Amanda the manager, rude and very unprofessional.. i was waiting first to talk to somebody and she assumed, yes!! Assumed another person was first without asking who was next, when i made it clear i was first, she kept insisting about another client was first that i just walked out. she embarrassed me in front others, never coming back to this “bank” branch again. Please have educated and respectful employees managing this store.
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February 2024 by elena pinto
WELLS FARGO once again this bank is not trust worthy Wells Fargo stay clear of. They work with Zelle. They authorized an unauthorized Zelle transaction from my accounts. They don’t fight for their customers.
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December 2023 by Dennis G
Great bank, awesome tellers!!
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August 2023 by Laura Benoit
This bank branch is totally incompetent. I rolled coins they couldn’t count it properly and tried to give me less than the actual value. Every transaction at this branch is like pulling teeth. Yesterday I went to make a deposit, they were strict with the identification. I gave my driver license. I also said I can give my banking card. It is ridiculous.
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June 2022 by Przemyslaw Brozek
Needed help setting up a new business account and I was very pleased with the service provided by Aruna M. She was very informative and kind.
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October 2021 by joe alonso
nice staff, clean facility
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August 2020 by Scott C.
Front door unlocked so I went in but was told they are not open. We let them handle our money but they can't remember to lock a door behind them.
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July 2020 by Karen Connelly
Been with Wells Fargo Bank for many years always been happy with the service very nice people and very helpful
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September 2019 by Lynne S.
I've been trying to connect with Michael Pett for over a month to make adjustments to my acct. He doesn't return calls...ever. Moving to the Morristown location where review seem to much better.
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May 2019 by Dozer
Lousy service. Go to TD Bank instead
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February 2019 by Dan M.
I went to the Succasunna location to take care of some banking business for my elderly father. I needed to get a Power of Attorney ASAP and was a bit confused about banking procedures in this regard. The Branch Manager, Jessica Thompson, met with me, explained what needed to be done and referred me to Ruben Caban, to get the necessary paperwork done. Jessica and Ruben were great and addressed all my concerns. Not only were they super efficient, but every manager out there should take lessons on how to deliver customer service from Jessica: polite, gracious, attentive, friendly and reaches out to the customers. A++ JOB!!
