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January 2024 by Mikayla Whitney
Typical mechanic we’re they think females don’t know anything!Overall very poor customer service and service. I took my car here after it died and they told me “I left a light on” and that my car is fine. I insisted that this was incorrect and that I know my car, and something isn’t right. After charging me $200 to charge my battery they sent me on their way. One month later, after my car continued to start slow and have problems my car dies at the gas station. I called them the next day, and they said they couldn’t get me in till after the holidays, but if I was to go get it looked at, and it resulted that it was their fault, they would take care of it. Turns out that my battery was bad, which resulted in my car ding multiple times. When I spoke to the manager he told me he would not be doing anything to compensate me for my troubles, was very short, and didn’t apologize. Overall the worst customer service. Claims he didn’t make a mistake when I have proof that he did.
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January 2024 by Alejandro Quintero
My car broke down over the weekend. I looked up nearby mechanics that were AAA certified and I chose this location. The gentleman that took my car in was very courteous, knowledgeable and answered all my questions. The next day he called me with the issue, the work and parts that were needed along with an estimate on the cost. I had my car fixed and ready in a few hours.I look forward to returning with any additional repairs I might need and will reccomend Chris Ridge to my friends.
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January 2024 by James Van Ness
Known the owner for years. He is always been very helpful!
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January 2024 by Daniela
The staff are all so helpful. The owner is also very helpful and the pricing is very affordable. I always take my car to Chris. Small town shop that offers great service, fair pricing and very nice people! As a woman with zero knowledge of cars, I always feel comfortable at Chris’s. They are honest and do a great job!
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January 2024 by Mikayla W
Overall poor service and customer **********************. I brought my car in here a month before the holidays because my car died and they insisted it was because I left a light on. I explained to them that something was seriously wrong with my car because its been starting slower, and I know my car. They insisted that nothing was wrong and then they checked everything. For the next month my car was starting a lot slower and the same problem persisted. My car ended up dying again in a gas station parking lot. I called the mechanic the next day and they said that if there was a problem with my car that they would potentially talk about refunding me the $200 (or a different amount) that I spent to charge my car. I had my car checked out by a different mechanic and turns out that my brand new battery was defective. I called the mechanic to inform them, and they told me that it wasnt their fault and there was nothing they could do when it was clearly their fault because they didnt check my battery.
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November 2023 by Steve g
I brought my vehicle in on November 3rd, complaining of a noise in the front end and an intermittent message on my DIC stating service power steering. I was told it was a wheel bearing for the noise and a leaking rack for the power steering. I agreed to have the work done. On 11/8, I paid the bill and started my car to be met with the same power steering message. I drove the car, and the steering was still not correct. They kept the car for a day, and the next day, I was told that a module for the power steering needed to be programed by cadillac. I begrudgingly took the car. The next day, while driving, all my dash lights came on about traction control, stabilitrak, and ABS. At this point, I called back and was told to bring it in but I had a bad taste about the situation and needed seek out another opinion. It turns out that the module for power steering isn't putting out the correct voltage,(nothing about it being programmed) a bad alternator is the culprit. I can't help but think that if this was diagnosed properly, the rack and pinion wouldn't have been changed.
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November 2023 by melanie tormey
Such a friendly staff!! Very quick service!!
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November 2023 by Al Ferguson
Friendly and quick service. Needed a tire plugged.
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September 2023 by James Knipper
Chris and Chris bailed me out today! Quick, great communication, reasonably priced. Got me back on the road in only a couple hours. Highly impressed and strongly recommend.
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July 2023 by k c
Had a check engine light before inspections and they fixed the many issues with the car. They know what they're doing and they give you an itemized receipt and explain the problem very well. They are super reliable. I trust the services they provide.Service: Vehicle Inspection
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June 2023 by Beth Ann Kostoplis
Everyone I came into contact with was so friendly and professional.
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June 2023 by Tea Budd
Nice staff with fair pricing
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May 2023 by Edward Ovalles
Chris is very professional and gets the job done.
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April 2023 by Theresa Hetzel
Chris and his team are great! Very friendly and professional. Always so helpful when I’m dealing with car issues & they do fast, efficient work.
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March 2023 by Christopher Solis
I highly recommend this place to the community. Knowledgeable and HONEST staff who get the job done in a timely manner. They are courteous, reasonable pricing and great customer service. This is my go to spot for all my future auto maintenance and repairs!!!Service: Auto brake repair
